international voice process agents

Urgent Hiring Available for Mohali

Job location- quark city sec 75 Mohali

fresher- experienced both can apply

5 days working

salary 20k-35k CTC + incentives

Roles & Responsibility

• Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
• Managed high volume of inbound calls for quick resolution of customer issues.
• Upsold new products and accessories to customers, capturing significant increases in add-on sales.
• Answered customer telephone calls promptly and improved on-hold wait times.
• Offered technical support, leading to enhanced user experience.
• Processed inbound customer calls, providing information on service or product upgrades.
• Answered 50+ telephone calls per day with professionalism.
• Warmly greeted customers with positive telephone etiquette, asking well-rounded questions to identify issues.
• Built lasting relationships with regular customers, fostering brand loyalty.
• Handled live chat queries within strict timeframe targets.

Job Types: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

• Flexible schedule
• Food provided
• Health insurance
• Internet reimbursement
• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Day shift
• Evening shift
• Fixed shift
• Monday to Friday
• Morning shift
• Night shift
• Rotational shift
• UK shift
• US shift
• Weekend availability
• Weekend only

Supplemental Pay:

• Joining bonus
• Overtime pay
• Performance bonus
• Shift allowance
• Yearly bonus

Work Location: In person

Speak with the employer
+91 9582823096