international voice process agents

Job Description

Urgent Hiring Available for Mohali Job location- quark city sec 75 Mohali fresher- experienced both can apply 5 days working salary 20k-35k CTC + incentives Roles & Responsibility Handled customer complaints, providing appropriate solutions to guarantee positive outcomes. Managed high volume of inbound calls for quick resolution of customer issues. Upsold new products and accessories to customers, capturing significant increases in add-on sales. Answered customer telephone calls promptly and improved on-hold wait times. Offered technical support, leading to enhanced user experience. Processed inbound customer calls, providing information on service or product upgrades. Answered 50+ telephone calls per day with professionalism. Warmly greeted customers with positive telephone etiquette, asking well-rounded questions to identify issues. Built lasting relationships with regular customers, fostering brand loyalty. Handled live chat queries within strict timeframe targets. Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Flexible schedule Food provided Health insurance Internet reimbursement Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Evening shift Fixed shift Monday to Friday Morning shift Night shift Rotational shift UK shift US shift Weekend availability Weekend only Supplemental Pay: Joining bonus Overtime pay Performance bonus Shift allowance Yearly bonus Work Location: In person Speak with the employer +91 9582823096