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Wroots Global
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International Voice Customer Support

International Voice Customer Support

Wroots Global

1 - 3 years

1 - 4 Lacs

bengaluru

Posted:1 day ago| Platform:

Apply

Skills Required

customer support insurance claims call audit international voice voice process us voice process motor insurance uk process

Work Mode

Work from Office

Job Type

Full Time

Job Description

INTERNATIONAL VOICE CUSTOMER SUPPORT

HR Pravallika (9036455195)

Job Summary

International Voice Process Executive

Roles & Responsibilities

Handle incoming calls from customers or clients.
Address customer inquiries, concerns, and issues in a professional and friendly manner.
Provide information about products, services, or processes.
Responsible for clients, handling queries, appropriate assistance
Patience when handling tough cases.
Excellent communication and problem-solving skills.
Candidate should possess excellent oral and written communication skills.
Respond to customer queries in a timely and accurate way.
Own and resolve customer issues efficiently, effectively and Em-pathetically.
Following up with customers for any further information.
Provide accurate, valid, and complete information by using the right tools

Key skills required:

*

excellent communications skills

* Ability to listen and active problem-solving skills good interpersonal skills

* Ability to handle pressure ability to multi-task, prioritize, and manage time effectively

Eligibility

Graduates

BE

> Immediate Joiners only

International Voice Process

> Fluency in English Communication

Rotational shifts

International Voice process

> Insurance claims experience candidates are also eligible to apply

International Customer Support Representative (Voice Process)

BFSI, Travel, Insurance claims

Bangalore

Full-time

Upto 4LPA

Saturday & Sunday

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