International Telecaller (Voice Process)

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🚀 About the Role

dynamic and enthusiastic International Telecaller

both inbound and outbound calls

📌 Key Responsibilities

• 📞 Make

  outbound international calls

  to prospective & existing clients for follow-ups, service updates, and lead generation.
• 📥 Handle

  inbound calls

  and professionally address client queries.
• 🗂 Maintain accurate records in CRM systems and ensure updated communication logs.
• 🤝 Build and strengthen

  client relationships

  with effective communication.
• 📊 Collaborate with internal teams to resolve client concerns and ensure smooth coordination.

✅ Requirements

• Minimum

  6 months of experience

  in international calling (voice process).
• Excellent

  spoken & written English communication skills

  .
• Strong interpersonal and client-handling skills.
• Familiarity with

  CRM tools

  & Microsoft Office.
• Basic understanding of

  IT / software services

  is an advantage.
• Flexible to work in

  rotational shifts (4:00 AM – 6:00 PM)

  .

• Weekend availability

  is required.

🌟 Why Work With Us?

• Be part of an

  innovative IT company

  with global clients.
• Gain

  international exposure

  and career advancement opportunities.
• Enjoy a

  collaborative and professional

  work environment.
• Earn

  performance-based incentives and rewards

  .
• Access a supportive, growth-oriented workplace where your efforts are recognized.