International Sales Executive (Night Shift)-Navi Mumbai

Role Overview

As an International Sales Executive, you will nurture global leads, convert prospects into loyal customers, and deepen relationships with existing users through strategic upselling and cross-selling. Youll be the voice of Raising Superstars during US/Europe night-time hours, ensuring parents worldwide understand the life-changing impact of our programs.

Key Responsibilities

Area What Youll Do

Lead Nurturing &

Conversion Engage inbound leads via phone, email, and chat; conduct needs analysis; guide parents through purchase decisions for our flagship courses.

Upsell & Cross-Sell Recommend advanced courses, subscription bundles, and learning toys to existing users, achieving monthly revenue targets.

Product Expertise Master product knowledge—including pedagogy, outcomes, and success stories—to deliver confident, consultative pitches.

Pipeline

Management Maintain accurate records in the CRM; track interactions, follow-ups, and deal stages for transparent reporting.

Customer

Experience Provide a seamless, empathetic experience—resolving queries promptly and escalating issues when necessary.

Collaboration Share market feedback with marketing, product, and support teams to refine messaging and user journeys.

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Must-Have Qualifications

• Fluent English with a neutral or global accent and excellent verbal & written communication.
• 1–3 years’ experience in international B2C/B2B inside sales, telesales, or customer success.
• Proven record of meeting or exceeding monthly revenue targets.
• Comfortable working permanent night shift ( 9 pm–6 am IST).Comfortable with a 6-day work week
• Tech-savvy: adept with CRMs, video calls, and productivity tools.
• High empathy, consultative mindset, and ability to explain value propositions clearly. PROJECTS TODAY (ERIL) EdTech experience is a strong advantage—especially selling digital learning solutions to parents abroad.

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Nice-to-Have

• Exposure to early-years education or parenting products.
• Experience selling in North American, UK, or Middle-East markets.
• Familiarity with upsell/cross-sell frameworks and objection-handling techniques.