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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

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Job Details Hiring for international Process Customer Service - Salary: - Freshers: up to 3.5 LPA - Experienced: up to 6 LPA - Job Type: International Voice Process - Clients: UK and US clients - Working Days: 5 days/week, 2 days off For More Details CALL : HR Sameera-9900975043 ( call or whatsapp) EMAIL : sameera@thejobfactory.co.in Job Description - Responsibilities: - Handle customer queries and provide assistance - Resolve customer issues efficiently and effectively - Respond to customer queries in a timely and accurate manner - Follow up with customers for further information - Requirements: - Excellent communication and problem-solving skills - Patience when handling tough cases - Flexibility with rotational shifts Eligibility Criteria - Qualification: Graduate or undergraduate with good skills and fluency in English - Experience: Minimum 1 year of experience in International Voice Process/Non-Voice Process or freshers with good communication skills - Flexibility: Willingness to work in rotational shifts For More Details CALL : HR Sameera-9900975043 ( call or whatsapp) EMAIL : sameera@thejobfactory.co.in Note - Immediate joiners preferred

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3.0 - 6.0 years

12 - 22 Lacs

Noida

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Manage Holiday bookings and itineraries for customers, ensuring accuracy and timely delivery Coordinate with airlines, hotels and other travel vendors. Oversee the day-to-day ops of the travel, Sales department, including managing a team. Required Candidate profile Monitor travel expenses & budget, identifying cost-saving opportunities Create business plan/strategy for our Travel Agency. Set targets for both the agency as well as individual team members.

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

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Job Details Hiring for international Process Customer Service - Salary: - Freshers: up to 3.5 LPA - Experienced: up to 6 LPA - Job Type: International Voice Process - Clients: UK and US clients - Working Days: 5 days/week, 2 days off For More Details CALL : HR Nivetha -90353 69666 EMAIL : Nivetham@thejobfactory.co.in Job Description - Responsibilities: - Handle customer queries and provide assistance - Resolve customer issues efficiently and effectively - Respond to customer queries in a timely and accurate manner - Follow up with customers for further information - Requirements: - Excellent communication and problem-solving skills - Patience when handling tough cases - Flexibility with rotational shifts Eligibility Criteria - Qualification: Graduate or undergraduate with good skills and fluency in English - Experience: Minimum 1 year of experience in International Voice Process/Non-Voice Process or freshers with good communication skills - Flexibility: Willingness to work in rotational shifts For More Details CALL : HR Nivetha -90353 69666 EMAIL : Nivetham@thejobfactory.co.in Note - Immediate joiners preferred

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5.0 - 10.0 years

7 - 10 Lacs

Bengaluru

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5+ years of exp with inbound international voice process (preferably USA). Minimum 2 years of work experience in a customer support supervisory role required Exp in RCM would be an added advantage WFO , night shift, females pref Contact 8977711182 Required Candidate profile Fee transportation facility / travel reimbursement Subsidized food facility Performance based variable pay (in addition to salary) insurance coverages 24 days of paid time off + 12 paid holidays.

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7.0 - 12.0 years

10 - 16 Lacs

Bengaluru

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Requires Team lead for Trainers and trainers in Client Services in International BPO Team lead experience of 1 yr or 4 -5 years in training required Contact 8977711182 Required Candidate profile Extensive knowledge of the US healthcare industry specifically payer operations and/or provider office operations, knowledge of claims processing system US shift , WFO

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0.0 - 3.0 years

2 - 4 Lacs

Bengaluru, Mumbai (All Areas)

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*ACCENTURE* Mode of Work- WFO Interview process Versant, CD and OPS Interview Versant Threshold : 58 and above only Location – mumbai and bangalore Shift Timing – Shift will be in any of United States of America time zones Open to work in rotating work week (Mon-Fri, Tue-Sat, Wed-Sun) Overall, Purpose of Job Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction. Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chats Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams Strive and achieve SLA target and business outcome indicators defined by the client Job Responsibilities / Authorities Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes Walk customers/ Provide navigational support on self-service portal Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines Place outbound calls to customers when required in line with Client / Company guidelines Work productively whilst maintaining exceptional call/data quality standards in line with targets Contribute to the team through open and regular communication with peers / supervisors Adhere to all company or departmental policies and procedures (personnel and operational) Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process Maintain regular and punctual attendance in line with company policies and procedures Minimise customer complaints and escalations by providing exceptional service and call control Knowledge & Skill Requirement Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer Good technical aptitude with an ability to learn quickly Excellent verbal and written communication skills Experience Profile Prior international BPO work experience preferred Fresher’s acceptable Personal Attributes Able to work on a flexible basis as determined by the business needs Ability to work under pressure Team worker Positive Attitude Quick Learner Punctual and Disciplined Good Communication skills Customer Focussed Results driven High standards of Integrity Attention to detail

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0.0 - 4.0 years

2 - 5 Lacs

Bengaluru

Work from Office

Shod have 0 to 3 years experi in International Voice process Shd have excellent communication skills, active listening skills, good typing and office proficiency Night shifts ,Free cab facility, Meals, Incentives & Joining Bonus Contact 8977711182 Required Candidate profile In this role you will often be the first point of contact for our Call Center Daily, you drive customer loyalty to our company by educating users on the features and benefits of our products

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0.0 - 5.0 years

2 - 5 Lacs

Pune, Gurugram, Jaipur

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Customer Service Agent Freshers & Experienced both can apply Salary 2 LPA to 4 LPA Rotational shifts & Day shifts Share cv on WhatsApp 6367194878

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Job Details Hiring for international Process Customer Service - Salary: - Freshers: up to 3.5 LPA - Experienced: up to 6 LPA - Job Type: International Voice Process - Clients: UK and US clients - Working Days: 5 days/week, 2 days off For More Details Call : HR Lilly @ 9880951682 (Call or whatsapp ) Email ID : lilly@thejobfactory.co.in Job Description - Responsibilities: - Handle customer queries and provide assistance - Resolve customer issues efficiently and effectively - Respond to customer queries in a timely and accurate manner - Follow up with customers for further information - Requirements: - Excellent communication and problem-solving skills - Patience when handling tough cases - Flexibility with rotational shifts Eligibility Criteria - Qualification: Graduate or undergraduate with good skills and fluency in English - Experience: Minimum 1 year of experience in International Voice Process/Non-Voice Process or freshers with good communication skills - Flexibility: Willingness to work in rotational shifts For More Details Call : HR Lilly @ 9880951682 (Call or whatsapp ) Email ID : lilly@thejobfactory.co.in Note - Immediate joiners preferred

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0.0 - 5.0 years

2 - 5 Lacs

Bengaluru

Work from Office

Greetings from The Job Factory !!!! We are India's Largest BPO Recruitment Company. Golden opportunity for freshers and Experience Salary Range : 5.5L.P.A + Incentive For More Details Call : HR Lilly @ 9880951682 (Call or whatsapp ) Email ID : lilly@thejobfactory.co.in Role & responsibilities : Manage inbound and outbound calls from international customers to provide assistance and resolve inquiries. Deliver exceptional customer service by efficiently addressing customer queries and providing effective solutions. Assist with product or service-related questions, troubleshooting, and technical support (if applicable). Maintain a high level of product knowledge to provide accurate information and resolve customer concerns. Accurately document and update customer information in the companys CRM system. Follow company policies and service level agreements (SLAs) to ensure high customer satisfaction. Communicate in a clear, polite, and professional manner to ensure a positive customer experience. Meet individual and team performance targets, such as call handling time, customer satisfaction scores, and first-call resolution. Collaborate with other team members and departments to improve service delivery. Preferred candidate profile : Fluency in English: Excellent verbal communication skills in English (knowledge of additional languages is a plus). Communication Skills: Clear, confident, and customer-centric communication skills. Problem-Solving: Ability to handle complex issues with professionalism and patience. Adaptability: Comfortable with a fast-paced environment and adjusting to changing customer needs. Technical Skills: Basic knowledge of computer applications and CRM software. Time Management: Strong time management skills to handle high call volumes efficiently. Experience: Previous experience in customer service, technical support, or a voice-based role is preferred. Freshers are also encouraged to apply. Education: Minimum high school diploma; a college degree is preferred. Shift Flexibility: Willingness to work flexible hours, including weekends and holidays. Perks and benefits : Competitive Salary: Attractive salary based on experience and skills. Performance-Based Incentives: Rewards and incentives for achieving KPIs such as customer satisfaction, call quality, etc. Health Benefits: Comprehensive medical insurance and healthcare plans. Retirement Benefits: Provident fund, retirement savings, or pension options. Paid Time Off: Generous vacation days, sick leave, and public holidays. Employee Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs. Work-Life Balance: Flexible working hours and paid time off to support work-life balance. Career Growth Opportunities: Opportunities for internal promotions and career development. Training & Development: Ongoing training to help you enhance both personal and professional skills. Recognition & Rewards: Regular recognition for top performers, including Employee of the Month awards. For More Details Call : HR Lilly @ 9880951682 (Call or whatsapp ) Email ID : lilly@thejobfactory.co.in

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4.0 - 9.0 years

8 - 10 Lacs

Hyderabad

Work from Office

Team Lead -Service Desk EXP -Min 4+ years in Service Desk Must have Hands on experience or knowledge of Gaming Support( PC Consoles) Must have 1 Yr Team Lead on Papers Imm Joiners CTC-Upto 10 LPA WFO|US Shifts Drop your CV at radhika@genesishrs.com

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Job description Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice For Technical & Customer Support SAlary Upto 6 LPA Call HR Muskan On 9380964680 Job description We have opportunity for International voice proces _Night shift_ Technica Support Interested candidate Call HR Muskan On 9380964680 We have opening for Customer service and Technical support Candidate should be with Good to Excellent communication Candidate with International voice experience can apply Fresher can apply -Need good to Excellent Communication Call HR Muskan On 9380964680 visit jobshop.ai to explore other open positions with us Role: Non Tech Support - Voice / BlendedIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducationUG: Graduation Not Required

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Job description Join Indias Largest BPO Recruitment Company! We are hiring for multiple top companies across various exciting roles: Positions Available: International Voice Process Domestic Voice Process International Semi Voice Process Social Media Escalation For More Details Please Call HR Medwin on 6360064569 Job Locations & Processes: Whitefield: International Voice Process, International Tech Support & International Semi Voice Process Maratha Halli: International Voice Process & Social Media Process Electronic City: International Voice Process & International Non-Voice Process Bellandur: International Voice Process Candidate Requirements: Freshers and candidates with at least 6 months of experience in International Voice Process, International Sales, or Client Servicing are welcome. Must be flexible to work in rotational shifts. Excellent communication skills are a must. For More Details Please Call HR Medwin on 6360064569 Role: Non Tech Support - Voice / BlendedIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducationUG: Graduation Not Required

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1.0 - 4.0 years

3 - 3 Lacs

Kolkata

Work from Office

Responsibilities: * Manage international customer queries via phone and email * Resolve issues promptly with empathy and professionalism * Collaborate with cross-functional teams on process improvements Provident fund

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0.0 - 5.0 years

2 - 4 Lacs

Hyderabad, Chennai, Bengaluru

Work from Office

Job description 1. Resolve customer complaints via Call. 2. Responding to customer inquiries. 3. Ensure customer satisfaction & provide professional support. 4. Proper resolution to customer Queries. 5. salary up to 35k Pls call Raghu 9176188282 for more info Regards Raghu 9176188282

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0.0 - 5.0 years

0 - 3 Lacs

Mumbai Suburban, Thane, Mumbai (All Areas)

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*Job Opportunity Alert! * We're hiring for multinational companies and banks! *Job Roles:* - Corporate/Banking Process - BPO/KPO - Chat & Email Support - Sales & Collection - Medical Billing - Travel Process *Details:* - 24/7 shifts - 2 rotational days off - Locations: Thane, Airoli, Malad, Ghansoli, Vashi - Salary: 15,000 - 40,000 + incentives - Excellent communication skills required *How to Apply:* - Email resume to mamta@careerguideline.com - WhatsApp resume or call 7304756267 - Walk-in for an interview *Refer friends and colleagues! *

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Job description **"Join Our International Voice Process Team!"** - Are you passionate about customer service? JobShop is hiring for international voice process roles! Assist customers from various countries, providing solutions and support. Enjoy competitive salaries and great benefits. Apply today! 1. Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call HR Kaunain Firdose On 7975182692 or visit jobshop.ai to explore other open positions with us 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call HR Kaunain Firdose On 7975182692 or visit jobshop.ai to explore other open positions with us 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call HR Kaunain Firdose On 7975182692 or visit jobshop.ai to explore other open positions with us 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call HR Kaunain Firdose On 7975182692 or visit jobshop.ai to explore other open positions with us Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru Role: Non Tech Support - Voice / BlendedIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / Blended

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0.0 - 5.0 years

2 - 5 Lacs

Bengaluru

Work from Office

**"Multiple Call Center Roles Available One Application, Many Options!** - Apply with JobShop and get connected to top BPO companies across Bangalore. Great pay, fast hiring, and career growth await! - Freshers and experienced candidates welcome. Job Details: Process- International Voice process Qualification- , Any Graduate Experience-1 yr of BPO Experience Location- Manyata Tech Park (Bangalore) Salary Upto-38k +Monthly Incentive Upto -2.500- Cab:cab : 1 way cab Work From Office Rounds-1)HR round 2)Amcat round 3)Versant round and 4)OPS round For More Details Call HR Neha-7975182408 / 9964080000 or visit jobshop.ai to explore other open positions with us

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1.0 - 5.0 years

2 - 5 Lacs

Hyderabad, Chennai

Work from Office

We have vacancy for International Chat support. Excellent communication required Chennai, Hyderabad & pune location. Work from office. 2 days rotational off. Both way cab provided. Minimum 1 yr of experience with excellent communcation is required. Excellent written and verbal communication is required. Sal max 5.5 lpa Graduation mandatory. Pls call sneha 9884344611 for more info Immediate joining is required Thanks, sneha 9884344611

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0.0 - 5.0 years

2 - 4 Lacs

Bengaluru

Work from Office

Job description **"Find Your Dream Call Center Job with JobShop!** - Discover multiple job openings in one place! JobShop, Indias largest BPO recruitment company, is hiring for voice and non-voice roles. - Great opportunities for freshers and experienced candidates alike. Dont miss out apply today! Job Details: Role: Customer Support US International Voice Process Location: bhartiya city & Bellandur Experience: Freshers & Experienced candidates welcome Shift: Night Shift (includes night shift allowance) Salary & Benefits: Freshers: 22,000/month + 4,400 Night Shift Allowance + Lucrative Incentives Experienced: 28,000/month + 4,400 Night Shift Allowance + Performance-Based Incentives Additional Perks: One-Way Cab Provided for Easy Commute Attractive Incentives Based on Performance Joining Bonus – Get rewarded after completing 3 months! Growth Opportunities within the organization Work in a Dynamic, Supportive, and Fun Environment! Who Can Apply? Excellent Communication Skills in English Freshers & Experienced Candidates (Customer Support/International Process Experience Preferred) Willing to Work in Night Shifts Customer-Oriented with a Problem-Solving Attitude Why Join Alorica? Competitive Salary & Perks Performance-Based Growth Opportunities Work with a Leading Global Brand Friendly & Professional Work Culture Limited Openings Available! Don't Miss This Opportunity! Apply Now & Kickstart Your Career with Alorica! For More Details Call HR SK Anisul-7996177000 or 9964080000 or visit jobshop.ai to explore other open positions with us

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0.0 - 5.0 years

3 - 6 Lacs

Bengaluru

Work from Office

Greetings from The Job Factory !!! Hiring For International Voice Process (US/UK/Australian Process) - CSA. For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in Role & responsibilities: Ability to communicate with international Clients / Customers and Demonstrates a strong customer service orientation. Professional and positive in interactions with others and is able to establish rapport quickly. Should have an excellent English communication skills Strong phone and verbal communication skills along with active listening Preferred candidate profile: Work experience in an Int. Customer Service Voice Process. Fresher Can Apply: Candidate with more than 1 years of relevant work experience will be considered as Sr. CSA Candidates should be willing to work in 24*7 rotational / Night Shifts, Split week off. Perks and benefits: 5 Days working per week / 2 split week off Incentives and 2 ways Cab For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in

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0.0 - 5.0 years

2 - 5 Lacs

Bengaluru

Work from Office

Greetings from The Job Factory !!!! We are India's Largest BPO Recruitment Company. Golden opportunity for freshers and Experience Salary Range : 5.5L.P.A + Incentive For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in Role & responsibilities : Manage inbound and outbound calls from international customers to provide assistance and resolve inquiries. Deliver exceptional customer service by efficiently addressing customer queries and providing effective solutions. Assist with product or service-related questions, troubleshooting, and technical support (if applicable). Maintain a high level of product knowledge to provide accurate information and resolve customer concerns. Accurately document and update customer information in the companys CRM system. Follow company policies and service level agreements (SLAs) to ensure high customer satisfaction. Communicate in a clear, polite, and professional manner to ensure a positive customer experience. Meet individual and team performance targets, such as call handling time, customer satisfaction scores, and first-call resolution. Collaborate with other team members and departments to improve service delivery. Preferred candidate profile : Fluency in English: Excellent verbal communication skills in English (knowledge of additional languages is a plus). Communication Skills: Clear, confident, and customer-centric communication skills. Problem-Solving: Ability to handle complex issues with professionalism and patience. Adaptability: Comfortable with a fast-paced environment and adjusting to changing customer needs. Technical Skills: Basic knowledge of computer applications and CRM software. Time Management: Strong time management skills to handle high call volumes efficiently. Experience: Previous experience in customer service, technical support, or a voice-based role is preferred. Freshers are also encouraged to apply. Education: Minimum high school diploma; a college degree is preferred. Shift Flexibility: Willingness to work flexible hours, including weekends and holidays. Perks and benefits : Competitive Salary: Attractive salary based on experience and skills. Performance-Based Incentives: Rewards and incentives for achieving KPIs such as customer satisfaction, call quality, etc. Health Benefits: Comprehensive medical insurance and healthcare plans. Retirement Benefits: Provident fund, retirement savings, or pension options. Paid Time Off: Generous vacation days, sick leave, and public holidays. Employee Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs. Work-Life Balance: Flexible working hours and paid time off to support work-life balance. Career Growth Opportunities: Opportunities for internal promotions and career development. Training & Development: Ongoing training to help you enhance both personal and professional skills. Recognition & Rewards: Regular recognition for top performers, including Employee of the Month awards. For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in

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0.0 - 5.0 years

0 - 3 Lacs

Hyderabad, Chennai, Bengaluru

Work from Office

Job Role / Position with Lowes: " HR Analyst " Shift: US Shift (5:00 PM – 5:00 AM IST) Please Note: Relocation expenses will not be borne by the company for outstation candidates Key Responsibilities: Total Experience: 0-3 Years Mandatory Skill: Voice Process, US background, HR Looking for Immediate joiners Job Summary: The primary purpose of this role is to act as the first point of contact for associates, including managers, and non-associates contacting the HR service center. Answers general questions regarding portal navigation and HR/Payroll policies and procedures, referring to an online knowledge base for information and guidance. Perform administrative tasks in support of service center processes. Uses a case management tool for tracking requests and may transfer or escalate them to other service center parties if the issue cannot be resolved within the contact center. Key Responsibilities Serve as a first point-of-contact through telephonic, electronic (case, text, chat), interaction channels for current and former Lowe’s employees, regarding questions related to portal navigation and HR/ Payroll policies and procedures. Answers general questions regarding portal navigation and HR/Payroll policies and procedures, referring to an online knowledge base for information and guidance. Uses a case management tool for recording and administering requests and may assist other service center employees with opening, recording, processing, or closing cases in the tool. May seek guidance or transfer more complex and/or confidential inquiries/requests to the Supervisor or Manager.

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0.0 - 5.0 years

3 - 5 Lacs

Bengaluru

Work from Office

Hiring for Voice Bpo UG/grad/ freshers & exp can apply International Voice process Immediate joiners only 5 days work 2 week off Cab available Sal - 3.5 LPA to 5.5LPA Call :HR Prathiksha @ 9901192053 (call or whatsapp)

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0.0 - 5.0 years

2 - 5 Lacs

Bengaluru

Work from Office

Walkin Interview Voice/Non voice/Semi Voice UG freshers also can apply Immediate joiners only 5 days work 2 week off Cab available US rotational shift & Off Immediate joining Call :HR Prathiksha @ 9901192053 (call or whatsapp)

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