International Process

Axis Services

0 - 2 years

4 - 7 Lacs

Hyderabad Telangana India

Posted:1 month ago| Platform: Foundit logo

Apply

Skills Required

Customer Support Interpersonal Skills Problem Solving

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

Handle inbound and outbound communication with international customers via voice, chat, or email.
Resolve customer queries related to products, billing, orders, technical support, or services.
Document all interactions accurately in CRM or ticketing tools.
Maintain high customer satisfaction by providing timely and effective solutions.
Adhere to process guidelines, quality standards, and SLA timelines.
Collaborate with team members and escalate issues when necessary.

Eligibility Criteria:

Graduate from any discipline.
Excellent command over English (spoken and written).
Good typing speed (if process involves chat).
Comfortable working in night shifts aligned with international time zones.
Basic computer knowledge and adaptability to learn new software.

Desired Skills:

Strong communication and interpersonal skills.
Problem-solving attitude and patience.
Ability to multitask and manage time effectively.
Willingness to learn and work in a team environment.

More Jobs at Axis Services

Hiring AR Callers (US Healthcare) & AR Team Lead || Upto 70k ||

Chennai, Hyderabad, Mumbai (All Areas)

1 - 6 yrs

INR 3 - 8 Lacs

AR Caller - US Healthcare (Denials) || Upto 40K Takehome|| Hyderabad

Bengaluru, Hyderabad

1 - 5 yrs

INR 1 - 6 Lacs

AR Caller - Hospital Billing (UB04)|| Upto 45K Takehome || Bangalore

Bengaluru

1 - 4 yrs

INR 1 - 6 Lacs

Hiring For AR Caller || up To 40k Take Home || CAB + Incentive ||

Chennai, Hyderabad, Mumbai (All Areas)

2 - 7 yrs

INR 2 - 5 Lacs

Were Hiring Clinical Investigator / Reviewer | Hyderabad | Upto 7 LPA

Hyderabad, Chennai, Mumbai (All Areas)

1 - 6 yrs

INR 3 - 7 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.