International Outbound Sales

2 - 6 years

0 Lacs

Posted:5 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

You will be responsible for performing outbound calling to new and existing wireline residential customers in the International Outbound Sales (Voice Process). Your main focus will be on offering telecommunications products and services to customers. Your role will involve building customer relationships by uncovering their stories, understanding their needs, and recommending product selections that align with their requirements. You will need to adopt a solution-based selling approach to address customer objections effectively. This involves actively listening to customers, understanding their concerns, probing for additional information, and providing suitable recommendations. As part of your responsibilities, you will be required to navigate through multiple systems and tools efficiently while interacting with customers. Additionally, you will need to process customers" orders accurately to ensure their completion and correctness. Continuous learning and improvement are key aspects of this role. Therefore, you are expected to participate in regular training sessions and contribute to sharing best practices within the team.,

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