Posted:17 hours ago|
Platform:
Work from Office
Full Time
We are hiring enthusiastic and customer-oriented individuals for our International Non Voice Process (Night Shift).This is a Non Voice customer support role involving chat, and email communication with international clients.
Handle queries via email, and chat in a timely and professional manner.
Troubleshoot and resolve customer issues effectively.
Maintain customer satisfaction and adhere to quality and performance standards.
Work in 24x7 rotational shifts, including night shifts.
Excellent English communication skills (both verbal & written).
Strong interpersonal and problem-solving skills.
Comfortable with rotational shifts (24/7 operations)
Basic proficiency in MS Office tools (Outlook, Word, Excel).
Good typing speed and computer navigation skills.
Team player with a proactive and professional attitude.
Should have atleast 6 months of international BPO experience
Only candidates residing within 1.5 km from the nearest railway station in the below areas are eligible to apply:
Shift: 24x7 rotational (including night shifts)
Weekly Off: 2 rotational offs
Lucrative performance-based incentives
Cab facility for safe and convenient travel allowance included Medical insurance coverage
Work-life balance with 2 weekly offs.
Sutherland
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