International chat process

1 - 2 years

2 - 4 Lacs

Posted:7 hours ago| Platform: Naukri logo

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Work Mode

Hybrid

Job Type

Full Time

Job Description

Role & responsibilities

INTERNATIONAL CHAT PROCESS (TANSHIQ TITAN PROCSS)

  • Assist international customers via Live chat with queries and concerns.
  • Provide solutions and ensure a positive customer experience
  • Handle multiple chat conversations simultaneously
  • Maintain records of interactions and ensure timely issue resolution
  • Maintain detailed records of customer interactions.
  • Work towards achieving team and individual targets.

Preferred candidate profile

  • Prior experience in international chat process, Non voice process, or sales (preferred, not mandatory)
  • Freshers with excellent communication & eagerness to build a career in customer support.
  • Positive, and team-oriented mindset.

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