International Chat Process Executive

Dear,

We have excellent opening with MNC“ for “Process Consultant(International Chat Support)”

Exp :: 2-7 Years

Location :: Hyderabad (DLF Cyber city, Gachibowli, Hyderabad)

Notice Period :: Immediate-15 Days

Job Type :: Permanent

Working hours :: Night Shift - 2 ways cab facility is available

Roles and Responsibilities

• Excellent communication skills.
• Quick Navigation Ability, Web Savvy, Basic Troubleshooting Knowledge
• Multitasking: Ability to Toggle Between Screens/Tools
• Work Location : DLF Cyber city, Gachibowli, Hyderabad
• 2-way cab facility will be provided.
  

• Roles & Responsibilities:

• Deliver world-class customer service, while responding to Customer inquiries and concerns via multiple channels (web chat, mobile messaging, etc.)
• Build meaningful relationships with our customers through a consultative approach, understanding their current and future needs, providing first contact resolution, and negotiating a positive outcome for the Customer.
• Enhance our customers’ experience by identifying opportunities to offer products based on Cardmembers’ needs.
• Meet and exceed quality goals, compliance regulations and productivity targets.
• Navigate computer systems and applications to service our customers and enable them to get the most from our online and mobile platforms.
• Document necessary information, such as payment details, Customers change of details, change of address and travel notifications.
  

Please fill in the details below and share them along with your resume to this WhatsApp number: 9606915921 or Email toswathi.r@dyashin.com

Total Experience

Support

Primary Skills

Secondary skills

Reason for Change

Current Location

Preferred Location

Contact Number

Email ID

Notice Period

Current CTC

Expected CTC

Do you hold any other offer?

If Yes, what is the offered CTC and DOJ?

Educational Qualification and University

With Thanks and Regards,

Swathi Rao

+91 9606915921 |swathi.r@dyashin.com

Dyashin Technosoft |www.dyashin.com

India | USA | Australia