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0.0 - 1.0 years
8 - 11 Lacs
Hyderabad, Pune, Chennai
Work from Office
Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations. Location: mumbai,delhi,pune,bangalore,hyderabad,chennai
Posted 2 weeks ago
1.0 - 5.0 years
9 - 13 Lacs
Hyderabad, Pune, Chennai
Work from Office
Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations. Location: mumbai,delhi,pune,bangalore,hyderabad,chennai
Posted 2 weeks ago
1.0 - 4.0 years
3 - 4 Lacs
Hyderabad
Work from Office
About IntouchCX IntouchCX, formerly known as 24-7 Intouch, is a global customer care and technology company with over 25 years of experience. We specialize in providing innovative, value-driven customer service solutions across various industries, including retail, healthcare, technology, and e-commerce. Our services include omnichannel customer care, AI services, trust and safety solutions, and more. With a strong focus on innovation and disruption, we aim to enhance customer experience and support business growth.Job Overview. We are looking for enthusiastic and customer-focused individuals to join our international customer support team. As a Customer Service Associate (CSA), you will engage with customers from global markets (primarily the US) via voice. Your role will focus on addressing inquiries, resolving issues, and proactively encouraging customer retention through tailored solutions. Key Responsibilities Handle inbound customer calls, with an emphasis on account cancellations, billing issues, and technical troubleshooting. Re-engage users through persuasive communication and personalized retention offers. Demonstrate deep understanding of products/services to support and educate customers. Apply structured communication frameworks to provide efficient and empathetic resolutions. Use cloud-based systems to manage customer interactions and document case details accurately. Meet defined performance KPIs including: Handle Time Quality Customer Satisfaction (CSAT) Save Rate Retention Metrics Excellent verbal and written communication skills in English. Strong interpersonal and rapport-building abilities. Confident and persuasive communication style with a customer-first mindset. Ability to remain calm and solution-oriented in high-pressure situations. Comfortable using mobile platforms and troubleshooting across Android and iOS devices. Aptitude for multitasking and prioritizing tasks in a fast-paced environment. Attention to detail and accuracy in all aspects of work. Openness to feedback and willingness to learn and adapt quickly. Educational Qualifications & Experience Minimum: High school diploma or equivalent. At least 6 months of experience in customer service (International voice process preferred). Prior experience in International voice support is a strong advantage. Why to join Intouchcx? Be part of a global brand that values storytelling, creativity, and innovation. Grow your career in a supportive, collaborative environment. Work with diverse, driven teams that make an impact every day. Perks and benefits:- Performance based incentives Outstanding rewards and recognition program PF and ESI 5 days working 2 days rotational week offs Note: 100% Work from Office Interested Candidates please Reach out below mentioned recruiter/Walk in to below mention location and mention top of resume recruiter name and Carry Aadhar Card along with the resume Shaheen 9989956178 Mode of Interview Face to FaceWalkin location: B16, Mindspace, 5th floor, back side of Inorbit mall https://maps.app.goo.gl/Cr8siKxC8wQpV7sE9 Walkin timing: 11:30AM - 3:30PM
Posted 2 weeks ago
0.0 - 3.0 years
5 - 9 Lacs
Hyderabad, Pune, Chennai
Work from Office
To ensure the achievement of disbursement targets of retail loan product with minimum delinquency. Identify target areas for prospective business Pre-screen customer segments as per the organization norms Ensure the number of log in along with disbursement Sanction ratio target achievement Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements Execute sales promotion activities to build customer interest in the TCFSL brand Build strong client relationships both internally and externally and build a strong brand identification with potential customers. Ensure vendor empanelment and develop relationships with new vendors. Develop strong distribution channels Provide training to staff members and vendors so as to develop a strong understanding of the markets / competition / process and products available in the markets and provide positive feedback to the central product and policy team to stay ahead in the market. Ensure compliance to all Audit / RBI regulations. Location: mumbai,delhi,pune,bangalore,hyderabad,chennai Qualification :- Graduate in any discipline
Posted 2 weeks ago
0.0 - 4.0 years
2 - 4 Lacs
Hyderabad
Work from Office
Dear Candidates , Hello. We are hiring for multinational companies. .located in Hyderabad . Companies names are First source solution and Hinduja global. For First source solution we have an opening for non voice chat process. Undergraduates and Graduates both can apply for this. Fresher and Experienced both are eligible for this job . require excellent English communication skills. Salary for fresher is 2.6lpa up to 2.8lpa. Salary for experienced is up to 3.3lpa max. 5 days working with rotational shifts. 2 week offs. 1 way cab available within the radius of 25 km. Another way bus shuttle service. walk in interviews only. Interested candidates can share the cv @ 7838510546 Rahul. team will connect on its own and share the venue details and HR details on the wats app. ________________________________________________________________________________________ For Hinduja global we have an opening for non voice chat process. Only Graduates with relevant experience of non voice chat process. Require excellent English communication skills with good typing skills. Salary for experienced is 3.5LPA up to 4.8LPA max. 5 days working with rotational shifts. 2 week offs. 2 way cab available. Virtual interviews only. Interested candidates can share the cv @ 7838510546 Rahul. team will connect on its own and share the venue details and HR details on the wats app.
Posted 2 weeks ago
0.0 - 5.0 years
2 - 6 Lacs
Thane, Mumbai (All Areas)
Work from Office
Hiring For International Bpo Voice Process Salary :19k to 46K Location : Mumbai Providing support for Inbound calls Excellent written and verbal communication in English. Swati - 93728 11637
Posted 2 weeks ago
1.0 - 5.0 years
3 - 4 Lacs
Gurugram
Work from Office
Hiring for International Customer Service Voice Process Need Grad./UG with 1yr BPO customer service exp. can apply Salary upto 31k in hand, 4.60LPA 5 days working 2 roster off & Shift Cabs Call&Whatsapp Ritika 9625633417 Isaac 9821396952 Required Candidate profile Candidates must have excellent communication skills. Candidates must be comfortable working in any shifts. Candidates must be an immediate joiner.
Posted 2 weeks ago
0.0 - 5.0 years
3 - 4 Lacs
Mumbai, Navi Mumbai, Mumbai (All Areas)
Work from Office
Hiring for Customer Service Executive - Provide high-quality customer support via voice process for international clients. - Address and resolve client queries and issues efficiently and professionally. Required Candidate profile Graduate freshers with excellent English communication skills Location - Airoli
Posted 2 weeks ago
1.0 - 3.0 years
2 - 4 Lacs
New Delhi, Gurugram
Work from Office
We are looking for smart, confident, and motivated individuals for a blended customer-facing role that involves managing voice-based customer interactions, offering support and guidance, and providing advisory assistance to walk-in or call-in clients. The job requires excellent communication skills in English, a calm and professional attitude, and a natural ability to help customers with queries and decision-making. This is not just a call center job it is a consultative and service-focused role with a strong career path in customer engagement, client servicing, and support operations. Compensation Details: Monthly CTC: 20,000 - 30,000 (based on experience and communication skills) Performance Linked Incentives (PLI): Monthly bonus based on KPIs Retention Bonus: Applicable on 6-month and 12-month completion milestones Overtime/Extra Hours: Paid as per policy (if applicable during peak seasons) Annual Salary Revisions: Based on performance and business growth Role & responsibilities Handle incoming calls and provide accurate, courteous customer service Resolve queries related to services, processes, and general inquiries Guide individuals toward appropriate solutions based on their requirements Maintain daily call logs, follow-up records, and performance trackers Ensure customer satisfaction by delivering professional and prompt responses Meet basic targets related to call quality, issue resolution, and productivity Participate in team meetings, product trainings, and periodic assessments Work in rotational shifts (Customer support is required 6 days/week) Comfortable working on weekends (weekday off will be provided) Preferred candidate profile Minimum 6 months of experience in customer service, inside sales, or counseling roles Graduate (mandatory) from any stream Freshers with exceptional communication and learning attitude may be considered Should have basic computer knowledge and ability to work on CRM/ticketing tools Good interpersonal and soft skills Ability to handle pressure, multitask, and meet quality benchmarks Why Join Us? Work with fast-growing teams offering long-term career opportunities Professional work environment with on-the-job learning Transparent appraisal and incentive structure Work with diverse client interactions across industries How to Apply: Send your updated resume to pinnacletalentpartners@gmail.com Or WhatsApp us at 9211629850 Mention the subject line: Application for Customer Engagement Role
Posted 2 weeks ago
1.0 - 4.0 years
3 - 4 Lacs
Gurugram
Work from Office
Hi, Hiring for Non voice Customer Service Chat Process Need Grad./UG with 1Yr of International Chat/voice customer service. Salary upto 30k in hand, 4.50LPA 5 days working 2 roster off/ 24*7 Shifts Cabs & Cab allowances Call&WhatsApp Anu- 9910709744 Required Candidate profile Candidates must have excellent communication skills. Candidates must be comfortable working in any shifts. Candidates must be an immediate joiner.
Posted 2 weeks ago
0.0 - 4.0 years
3 - 4 Lacs
Hyderabad
Work from Office
Hi Job Seekers, Greetings from ShiningStars ITPL Urgently Hiring UK Inbound Voice Process (Work from Office | Immediate Joiners Only) We are looking for dynamic individuals with international voice experience to join our UK Inbound Voice Support team. Eligibility Criteria: Experience: 06 months: 3.5 LPA 618 months: 4.5 LPA Background: International voice process only Education: 10+2, 10+3, Undergraduate & Postgraduate All eligible Communication Skills: Excellent verbal English No MTI (Mother Tongue Influence), no grammatical errors, no fillers Shift: UK rotational shifts Transport: Two-way cab facility available Location: Work from Office (WFO) Interview Mode: Walk-in only Key Responsibilities: Handle inbound calls from UK customers and resolve queries effectively Provide accurate information and appropriate solutions Maintain a positive and empathetic attitude towards customers Follow communication guidelines and company protocols Ready to Start? Apply Now! WhatsApp / Call: Vahida Khan - #9956739953 / Kaynat Khan 895778258 Best Regards, Executive - HR Vahida Khan ShiningStars ITPL #NowHiring #UKVoiceProcess #InboundVoiceProcess #InternationalBPO #CustomerSupportJobs #VoiceProcessHiring #CallCenterJobs #BPOJobs #WorkFromOffice #ImmediateJoiners #WalkInInterview #JobOpening #RotationalShifts #TwoWayCab #CustomerServiceJobs #JobSearchIndia #HiringAlert
Posted 2 weeks ago
1.0 - 4.0 years
3 - 5 Lacs
Ahmedabad
Remote
International Customer Support Executive 5-days working Salary - 5.3LPA Night Allowances - 3000 - 4000 Shift - Rotational Cab Facility Available (Pickup & Drop) Minimum 6month experience in International Voice Process
Posted 2 weeks ago
1.0 - 3.0 years
2 - 4 Lacs
Hyderabad
Work from Office
We are looking for experienced professionals with strong communication skills to join our International Voice Process team. The role involves handling customer queries, resolving issues efficiently, and delivering a high-quality customer experience across global markets (primarily US/UK/Australia). Key Responsibilities: Interact with international customers via voice calls (inbound or outbound). Understand customer needs, provide accurate information, and resolve issues promptly. Maintain a high level of professionalism and empathy during all interactions. Meet individual targets and KPIs including call quality, AHT (Average Handling Time), and CSAT (Customer Satisfaction). Document customer interactions and update CRM systems accordingly. Collaborate with team leaders and support teams to resolve complex issues. Follow company policies and compliance standards. Required Skills & Qualifications: Minimum 6 months to 3 years of experience in international voice support (US/UK/AU process preferred). Excellent verbal communication skills in English (neutral accent preferred). Good interpersonal skills and the ability to handle challenging conversations. Familiarity with CRM tools and call center systems. Ability to work in night/rotational shifts, including weekends if required. Strong problem-solving and active listening skills. Educational Qualification: Graduate or Undergraduate with relevant experience. Nice to Have: Experience in tech support, telecom, BFSI, or e-commerce domains. Knowledge of basic troubleshooting for technical support roles. Multilingual abilities (e.g., Spanish/French/German) are a plus. Compensation & Benefits: Competitive salary with performance-based incentives. Health insurance, PF, ESI, and other statutory benefits.
Posted 2 weeks ago
0.0 - 2.0 years
0 - 2 Lacs
Bengaluru
Work from Office
Hi Greetings from Randstad india Skills - Good communication CTC - 21K Take Home interview Mode - Face to Face Shift - 12pm - 2am ( Rotational shift) cab - provided one way 10 PASS, 12 PASS, Any graduation is fine Regards Suji.S Lead Human Resources Email - suji.s@randstad.in Contact - 8056049643
Posted 2 weeks ago
1.0 - 3.0 years
1 - 2 Lacs
Mohali
Remote
Greetings from Teleperformance!!! We have a great opportunity as Customer Support for our premium client, Ecommerce Giant on permanent basis. Chat & Voice Customer Support for WFH Role & responsibilities Only Experienced can apply (Should have necessary documents minimum 6months) Under Graduate or Graduate can apply Candidate should have excellent communication skills Candidate should have own system with below specifications: System: Core i5 7th Gen or above, 8GB RAM Camera: Mandatory Internet Speed: Minimum 20 Mbps Headset: Compatible USB headset with noise cancellation Invertor / UPS: Mandatory Job Description: Work Mode: Work From Home Inbound process Working days: 6 days with 1 rotational week off. Preferred Candidates: Immediate Joiners Preferred Languages: Candidate who have excellent English & Hindi communication no MTI (mother tongue influence) Excellent communication skills are Mandatory. Should have typing speed of 25 wpm with 85% accuracy. Salary- 18k inhand Preferred Candidates: Should have excellent English & Hindi communication, spoken, reading and writing Preferred candidates from ICSE , CBSE board, Ba, Bba, Bbm etc. Interview Rounds HR interview Assessment Operation Round ****************** Need to use own system with required specifications*********************** If interested share below details at barnali.dutta@teleperformancedibs.com CV Laptop configuration photo (i5, 8gb ram 7 gen, windows 10/11) USB Headset photo Wifi speed picture (minimum 50mbps) Offer Letter / Appointment letter Experience Letter Last 3 months payslips Name and Contact Number Mentioning keyword "WFH"
Posted 2 weeks ago
0.0 - 5.0 years
3 - 4 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Hiring for Live Chat Support Executive - Deliver accurate, and courteous customer support via live chat for product or service inquiries. - Respond to customer queries, resolve complaints Perks: -Cab Facility - Additional OT Pay Required Candidate profile - Prior customer service or chat support experience is a plus. - Excellent English skills; multilingual abilities beneficial for international roles. - Willingness to work in rotational shifts.
Posted 2 weeks ago
1.0 - 6.0 years
3 - 4 Lacs
Gurugram, Delhi / NCR
Work from Office
Need experience with min 1 year of international voice/ chat exp on paper Salary up to 28k -29k + 6k complexity bonus + incentives + variables Location- Gurgaon WFO Excellent comms & written skills (40wpm) Call for more details:- HR Ritika 9289133009 Required Candidate profile US Telecom chat/ blended process
Posted 2 weeks ago
0.0 - 5.0 years
3 - 4 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Hiring for Chat Support Executive - Respond promptly to customer inquiries, complaints, and support requests via chat. - Provide accurate information about company products, services, and policies. Perks: -Cab Facility - Additional OT Pay Required Candidate profile - Empathy, patience, and a genuine desire to help customers. - Capable of handling multiple chat conversations efficiently.
Posted 2 weeks ago
0.0 - 4.0 years
2 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Interview Coordination Recruiter Contact: Ms.Zoya Shamsi Phone Number: +91-7251000195 Availability: 11:00 AM 5:00 PM About Us We are a reputed recruitment firm hiring for a wide range of clients across diverse industries. Our client portfolio includes leading names such as Coolboots Media, RebootXP, Frankfinn, Globiva, Paisa Bazaar, Lenskart, Niva Bupa, Indiabulls,Transcom, and more . We are currently looking for enthusiastic and dynamic individuals to join our team as Sales Associates for various client processes. Job Overview As a Sales Associate, your primary responsibility will be to engage with customers through different communication channels voice (inbound/outbound), chat, email, and regional language support depending on the specific client and assigned process. You will play a key role in promoting products or services, generating leads, and ensuring a high level of customer satisfaction. Key Responsibilities Handle outbound, inbound, regional, email, or chat-based processes as per client assignment. Contact potential customers and present products or services professionally. Follow approved scripts and sales guidelines to overcome objections and close sales. Maintain accurate records of customer interactions, sales, and leads in CRM tools. Meet daily, weekly, and monthly sales targets. Deliver excellent customer service and resolve inquiries effectively. Stay updated on assigned client offerings, product knowledge, and market trends. Share feedback and best practices with the team to support collective performance. Adhere to all company policies and client compliance standards. Candidate Profile Skills Required: Strong communication skills in English; regional language proficiency is a plus. Effective sales, negotiation, and interpersonal skills. Good understanding of customer needs and the ability to provide appropriate solutions. Familiarity with computers and CRM systems. Goal-oriented mindset and ability to thrive in a target-driven environment. Positive attitude and team spirit. Flexibility to work across different shifts and adapt to changing client requirements. Qualifications: Open to Undergraduates, Graduates, Postgraduates, MBAs, and B.Tech candidates. Freshers and experienced professionals are encouraged to apply. Prior experience in tele-sales or customer support will be considered an added advantage. Job Overview Position: Sales Associates Location: Noida / Gurugram Compensation: 1.50 LPA 4.50 LPA (Based on experience, interview, and client) Shift Type: Day / Night / Rotational shifts, depending on the client and process
Posted 2 weeks ago
0.0 - 3.0 years
2 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring For Wipro AVIVA, UK Voice Process. Job Details- Position: CSE - Qualification: Graduate with degree & passport or voter id card - Fresher - Only Graduate with salary of 26K - Location : Work from Office noida- one Side Cab Facilities/ Noida Sector 62 - Working Days: 5 days, Fix Week- end offs, Fix Night Shift - Rounds: HR, VNA & OPS- Rounds on Virtually NOTE- We need EXCELLENT COMMUNICATION REQUIRED: FLUENCY IN ENGLISH NOTE- We don't charge anything for interview, we are paid from client side https://web.whatsapp.com/9557020534 - Deepika https://web.whatsapp.com/9119315928 - Priya https://web.whatsapp.com/8700056965 - Yashika
Posted 2 weeks ago
1.0 - 6.0 years
1 - 3 Lacs
Ranchi
Remote
24x7 rotational Shifts 9 hours of login every day. 6 Days Working Salary- 18K-23K CTC (14K-18K in hand) , Excellent English + Hindi (B28 high) Minimum 0.6 month experience mandatory Interested candidate call us HR Ullasika: 6357157175 Required Candidate profile Candidate should have their own system as follows Windows 10 8GB RAM or above i5 processor or above , 7th Gen & above Broadband connection with minimum speed of 20 MBPS Wired Headphone
Posted 2 weeks ago
0.0 - 3.0 years
2 - 4 Lacs
Vadodara
Work from Office
HSC/Graduates with strong English communication and sales skills. Exp: 0-3 yrs handling objections Perks include health insurance, incentives Mode of interview: walkin/ Virtual interested can share your resumes to 9361645614(whatsapp)
Posted 2 weeks ago
2.0 - 7.0 years
4 - 5 Lacs
Pune
Work from Office
Mini 18 month international voice experience required Salary upto 5 Lpa + Loyalty bonus 10 to 15k + fixed incentives 10k Rotational shift Both side cabs Location :- Pune (Hinjewadi ) For more details call or whatsApp HR Sanjana@9999129207 Required Candidate profile NOTE :- Must be from international voice background * References highly appreciated
Posted 2 weeks ago
1.0 - 4.0 years
1 - 4 Lacs
Hyderabad, Pune
Work from Office
Resolve Inbound International customer queries via calls Identify and assess customers needs to achieve satisfaction Follow communication procedures and policies Handling billing queries Min 6 Months of experience in International BPO Voice process Required Candidate profile Graduate/ UG can apply Both side cabs Should have excellent Communication in English Should have Basic computer knowledge Candidates should be willing to work in US shift Connect Monika - 7771093198
Posted 2 weeks ago
0.0 - 5.0 years
3 - 5 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
- Assist customers with travel-related issues, refunds, visa queries, and travel advisories. - Provide accurate information on destinations, fares, schedules, and available services. Perks-: - Cab Facility - Health Benefit - Additional OT Required Candidate profile - Strong Communication and interpersonal skills - Ability to resolve booking issues, cancellations, and travel-related problems efficiently. - Comfortable with Rotational shifts (24*7)
Posted 2 weeks ago
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