11301 International Bpo Jobs - Page 42

Role & responsibilities Handle inbound or outbound international calls from customers . Resolve customer queries, issues, and complaints efficiently and professionally. Maintain customer satisfaction by providing accurate and timely information. Follow standard operating procedures (SOPs) and scripts during calls. Document call details and maintain records in the CRM system. Upsell or cross-sell services/products when required (if part of a sales process). Meet performance targets such as call quality, call handling time, and customer satisfaction. Respond to customer queries via email, chat, or ticketing systems . Handle back-office tasks such as data entry, order processing, or form verification. Review, analyze, and resolve issues following process guidelines. Ensure timely and accurate responses while maintaining high quality standards. Coordinate with internal teams to resolve customer issues when needed. Maintain confidentiality and data security at all times. B.TECH ,B.E, B.Sc, Any Post Graduation fresher are not eligible. Anyone who attended interview before 30 days are not eligible to attend walk-in. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

US Banking Customer Service Voice | ( Salary - 50K CTC) Job Responsibilities: 1. Resolve customer complaints via Call . 2. Responding promptly to customer inquiries. 3. Ensure customer satisfaction and provide professional support. Job Requirements: Excellent command on spoken English with fluency. Flexibility to work in 24/7 environment MUST HAVE 6 MONTHS EXPERIECE IN VOICE PROCESS CAN APPLY. Salary: 45k - 50 k CTC 5 DAYS WORKING Male/Female candidates can apply. Rotational Shifts. Location: Noida NO CAB NO MEAL WhatsApp on the Below mentioned number to Schedule YOUR interview by writing "BANKING PROCESS ". (7002574553) Need to mention \ " HR Natasha Gogoi" \ on top of the resume. Interview Details: Contact Person: HR NATASHA GOGOI Contact Number: 7002574553 INTERSTED CANDIDATES CALL MESSAGE ME ON WHATSAPP TO SCHEDULE YOUR INTERVIEW . Timing : 12PM - 4 PM Address: A-37, GATE NO. 2 ,Sec- 60, Noida Feel free to refer your friends and share the contact number.

Hiring: Voice Process Executive International Client Support (Conduent business services) Education: Any graduate Experience: 1+ in international voice process/customer service (international client) Required Skills: Excellent English communication both verbal and written Experience in outbound calls and collections Strong analytical ability to compute complex information Effective problem-solving, reasoning, and active listening skills Willingness to work permanent night shifts (US time zones) and rotational offs (no night shift allowance) Benefits: Complimentary 2-way cab service Competitive salary package Supportive and engaging work environment Interested candidates can contact HR Saahil at 6361313341 or Saahilisaq.sait@conduent.com

Process: International Voice Process Location: Ahmedabad , Gujarat Salary: Up to 5.3LPA Required - 2 years of experience in International Process Shift: Rotational (Exciting Global Exposure!) Mode: Hybrid

Position: International Chat Sales Representative Location: Makarba, Ahmedabad Freshers are mostly welcome(25k CTC) Shift: Rotational Shifts Up to 35K CTC 5 Days a Week Cab Facility Freshers & experienced professionals welcome

International Voice Experience is Required Five Days working || Two Off's Rotational Shift's Both Side Cab Salary - 3.90 to 5 Lpa + Incentive up to 15K Location - Hinjawadi Need Excellent Communication Skills Looking for Immediate Joiner Required Candidate profile Any Grad / Under Grad With Minimum 1 Year International Voice Experience is Required

International Customer Support Executive(voice) 5-days working Salary -upto5.3LPA(30% hike on previous) Night Allowances - 3000 - 4000 Shift - Rotational Cab Facility Available (Pickup & Drop) Minimum 6month experience in International Voice Process

Greetings from Rivera Manpower Services . We are currently hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned. Joy 7996004799 rivera.joy1210@gmail.com (***Please send us a message on whatsapp in case the numbers are busy***). NOTE: CANDIDATES MUST BE IN BANGALORE CURRENTLY. CANDIDATES MUST BE FROM INTERNATIONAL VOICE BACKGROUND! Freshers and Experienced both can apply . Job Details Process: International voice Process Work Location : Bangalore Cab Service: one way provided / Cab allowances provided. CTC Details: Freshers (2.5 Lakh to 3 Lakh) / Experienced (3.5 Lakh to 4 Lakh) Shift Timings: Rotational Shifts. Qualifications: Any Graduates / Any Post Graduates / Candidates with backlogs also considered Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates freshers or with minimum of 6 months of experience in International voice process mandatory. *Only Customer Service Experience. * International Voice Back ground preferred. Perks and Benefits *Shift Allowances *Incentives *Insurance *One way cab Regards Joy 7996004799 rivera.joy1210@gmail.com (***Please send us a message on whatsapp in case the numbers are busy***). HR Recruiter Rivera Manpower Services

Greeting from Rivera Manpower Services, Currently we are hrimg for Customer Service Chat support for a leading MNC in bangalore. Kindly go through the job description and walkin tomour office for further clarification. Candidate can directly walkin to our office premises for the interview. Saranjeet Singh: 8095708201 Email Id: saran.rivera2178@gmail.com Job Description Skill required: Customer Service Designation: Trust & Safety Associate Qualifications: Any Graduation What are we looking for? 2-3 years of customer support experience via phone, email, and chat Experience working with direct consumers, in B2C environment; B2B is a distinct advantage Strong communication skills with a proactive and positive approach to tasks Professional customer service skills: solutions mindset, helping nature, passion for the customer and the customer experience Robust multitasking skills (e.g. able to log calls and interact with the customer simultaneously) Online advertising experience is a huge plus and preferred Strong coping, emotional resilience, and stress-management skills Excellent comprehension, communication, and English language skills Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies ¢ Strong attention to detail ¢ Comfort synthesizing and analyzing information from multiple streams ¢ Strong critical thinking and decision-making skills ¢ -Computer proficiency and typing speed (minimum 30 WPM preferred). ¢ -Flexibility to work in rotational shifts including weekends. ¢ -Ready to work from Office ¢ -Experience in voice process is a plus Roles and Responsibilities: ¢ Understand and remain updated on changing client policies and guidelines o Provide support to customers via live chat on various platforms. o Respond to customer inquiries in a professional and timely manner. o Assist customers in troubleshooting technical issues, placing orders, providing product information, and resolving any concerns. o Identify and resolve customer issues and complaints effectively. o Escalate unresolved issues to higher-level support teams when necessary. o Maintain a calm, positive, and helpful attitude with all customer interactions. o Stay updated with the latest product/service features, company policies, and troubleshooting steps to provide accurate information. o Provide clear and concise explanations to customers regarding products, services, or policies. o Manage multiple customer chats simultaneously while maintaining a high level of customer service. o Ensure that chat responses are efficient, clear, and accurate. o Meet performance metrics for response time, resolution time, and customer satisfaction. o Document customer interactions accurately in the system. o Log all inquiries, complaints, and solutions provided for future reference. o Maintain detailed records of customer issues and feedback for quality and training purposes. o Work closely with other team members and departments to ensure seamless service delivery. o Share feedback, best practices, and insights with the team leader to improve overall team performance. o Maintain high levels of professionalism and ensure that all interactions align with company standards and policies. o Participate in regular training sessions to improve skills and knowledge. Regards Saranjeet singh Senior Consultant Rivera Manpower Services

We're seeking customer focused individual.Candidate should be willing to work in night shifts,passionate about sales.Key Responsibilities - Handeling inbound travel call and Convert into confirmed booking and ensure satisfaction. Contact -9800697044 Perks and benefits Can earn huge amount of INCENTIVES CALL 9800697044

Candidates with Excellent communication skills Customer support voice process graduate/undergraduate salary- upto 5 - 9 LPA Gurgaon | Noida location for further queries, contact Harpreet (9220878419)

AR CALLER -HEALTH INSURANCE US HEALTH CARE INTERNATIONAL CALLS Location :- Bangalore Experience :- 6 Months to 3 Years Qualification :- GRADUATE - Any Field CTC :- 3 to 4.5 LPA Shift :- US shift (Rotational) Cab :- 2way Food available. KINDLY CONTACT @ KAVYA @ 76191 85930 SONAL @ 78291 22825 TINA @ 76192 18164 BEST WISHES PERSONAL NETWORK

Greetings !!! Freshers/ experienced Freshers- 3lpa Exp- 7 months to 4 years- 4.8lpa - international voice/chat/email. - 2 way cab facility Work Location - Manyata , Ganga Nagar Required Candidate profile US based shifts/ rotational shift, rotational week off - 5 days work 2 days week off - excellent communication skills required Call Hr Akhila - 9121246597

Profile- Inside sales(International) package- upto 7LPA Location- Gurgaon Exp- 3 to 5yrs Anushika 9511159022 anushika.imaginators@gmail.com

Provide technical support to the customers. International voice process and international chat process Role & responsibilities

Hiring for International Customer Service Voice Process Need Grad./UG with minimum 6 months International customer service exp. can apply Salary upto 34k in hand 5 days working 2 roster off & Shift Cabs Call&Whatsapp Vanshita- 9910807579 Required Candidate profile Candidates must have excellent communication skills. Candidates must be comfortable working in any shifts. Candidates must be an immediate joiner.

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations. Location - Mumbai,Delhi / NCR ,Pune,Bangalore,Hyderabad,Chennai

International Voice Process – Fresher (WFO) Any graduate (2020+ passout) can apply. Strong English communication required. Work in customer support, handling global queries and delivering excellent service. Contact :- 9610985065 , 9828833126

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations. Location - mumbai,delhi,pune,bangalore,hyderabad,chennai

Hiring for International Chat & Voice Process Customer care Fresher / Experience both can apply. Excellent comms required Salary 18k-31k Inhand Night shifts 5 days working Call/WhatsApp Shivani 9910987637 Snehal 9625998099 Lakshita 8595954721 Required Candidate profile Candidates must have excellent communication skills. Candidates must be comfortable working in any shifts. Candidates must be an immediate joiner.

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations. Location: mumbai,delhi,pune,bangalore,hyderabad,chennai