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Hexaware Technologies Ltd
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International BPO Executive

International BPO Executive

Hexaware Technologies Ltd

0 - 31 years

2 - 4 Lacs

kopar khairane navi mumbai

Posted:15 hours ago| Platform: Apna logo

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Skills Required

support communication resolve

Work Mode

On-site

Job Type

Full Time

Job Description

We are hiring International BPO Executives who can handle both Customer Support and Sales for global clients. The ideal candidate should have excellent communication skills, the ability to interact confidently with international customers, and a willingness to work in night/rotational shifts as required. Key Responsibilities Customer Support Handle inbound and outbound calls, chats, or emails from international customers. Resolve customer queries, complaints, and technical/non-technical issues. Provide accurate information regarding products or services. Ensure high customer satisfaction by delivering professional and timely support. Sales Involvement Promote company products/services to customers when opportunities arise. Perform outbound sales calls to potential leads (if required). Explain product benefits clearly and convert leads into sales. Meet assigned sales targets while maintaining excellent customer experience.

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International BPO Executive