International BPO

5 years

8 - 15 Lacs

Posted:1 week ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: International BPO Executive
Job Type: Full-time

Overview:
We are hiring skilled professionals for our International BPO team. The ideal candidate must have excellent communication skills, strong customer handling abilities, and experience dealing with global clients through phone, chat, or email.

Responsibilities:

  • Handle inbound/outbound calls for international customers
  • Communicate clearly and professionally with clients across global time zones
  • Resolve queries, provide support, and deliver accurate information
  • Update customer records in the CRM
  • Meet quality and productivity targets
  • Follow company policies, scripts, and compliance standards
  • Escalate complex issues as required

Requirements:

  • 1–5 years of international BPO experience
  • Excellent English communication (neutral/international accent)
  • Strong customer service & problem-solving skills
  • Comfortable with night shifts / rotational shifts
  • Proficiency in MS Office & CRM systems
  • Ability to work 6 days a week
  • Target-driven and professional

Job Type: Full-time

Pay: ₹800,000.00 - ₹1,500,000.00 per year

Experience:

  • International voice process: 1 year (Required)

Work Location: In person

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