2296 Internal Audit Jobs - Page 21

1. Maintain a documented system of accounting policies and procedures 2. Oversee the operations of the finance department Principal Accountabilities: (In order of importance, write a brief sentence describing each task which is performed in order to accomplish the position’s objective. In addition, identify percent of time normally spent and whether the task is an essential or minor function) Activity %Time E/M • Timely and accurate accounting of all financial transactions. • Compliance with all Accounting Standards, &, Companies Act and applicable other laws. • Consolidation of financials (comprising of multiple departments) • Supervise accounting and guide on various accounting and control related matters. • Ensure Accounting controls and adherence to SOPs (Standard Operating Procedures). • Qualitative and Timely Financial Reporting on Monthly, Quarterly and Annual basis. • Ensure compliance with all tax laws (Direct and Indirect). • Monitoring and handling of tax assessments and appeals. • Coordination with Internal auditors both at corporate and branch level and ensure implementation of audit recommendations The above description includes most significant duties performed. However, other occasional work assignments not mentioned are assumed to be included. Management reserves the right to assign and / or reassign duties and responsibilities at any time. Position Objective : To lead and manage Accounts Payable, Fixed Assets Management processes to ensure accuracy, compliance, and operational excellence. The role is responsible for driving accurate and timely vendor payments, fixed asset management, month-end closing etc. This role will also focus on strengthening internal controls, enhancing process efficiency, supporting audits, and driving automation and governance across finance operations. Key Responsibilities: Responsible for end-to-end Accounts Payable function and Fixed asset management. Ensure accurate & timely processing of vendor payments, including vendor onboarding, vendor master data maintenance etc. Ensure compliances to regulatory & statutory requirements w.r.t vendor payments such as MSME, tax compliances including GST etc., Prepare and publish periodic reports related to Accounts Payable activities. Responsible for end-to-end fixed asset accounting including capitalization, depreciation, write-offs, asset transfers and lead Physical verification of assets. Responsible for timely closure of financials on month end / Year end Enhance reporting engine for Finance function. Ensure timely submission of management report, compliance reports, and statutory filings Perform expense analytics Process optimization Competencies/Skills Knowledge of Indian Accounting standards. Good understanding of Withholding taxes, Goods & Services Tax (GST) and other statutory compliance requirements, Hands-on experience on ERP systems, preferably Oracle. Good communication and leadership skills. Ability to work with cross-functional teams People management skills Facilitate training sessions and knowledge-sharing initiatives to upskill team members and support their professional development Act as a team leader and coach, provide regular guidance, mentoring, and support to build technical capabilities Promote and implement industry’s best practices. Experience : 14+ years of relevant work experience Educational Qualification: MBA/CA Location: This position can be based in any of the following locations: Gurgaon For internal use only: R000107071

Designation/Role : Incharge- Internal Audit (Assistant Manager, Manager, Senior Manager) Department : Internal Audit Experience : 5+ Years Work Location : Faridabad/ Delhi NCR Background : NBFC Industry Qualification : Qualified CA Job Description : Job Title: Internal Audit Manager Job Summary: Implement risk-based audit plans to evaluate the effectiveness of internal controls, governance processes & risk management systems. To head internal audits across various departments & business units for NBFC, ensuring adherence to audit standards & methodologies The Internal Audit Manager will play a pivotal role in ensuring the organization's compliance with regulatory standards such as J-SOX and ICFR. This role will also focus on tracking audit results, implementing remediation actions, suggesting process improvements, and maintaining robust internal controls. Key Competencies: Strong knowledge of internal audit standards, risk management, and internal controls (J-SOX, ICFR). Proficient in advanced Excel, Oracle, and SAP systems. Excellent communication skills, both written and verbal. Analytical mindset with strong problem-solving capabilities. High proficiency in PowerPoint for presenting audit findings and risk reports. Ability to work independently and collaborate effectively with cross-functional teams. Good understanding of the NBFCs and the RBI guidelines. Stakeholder Engagement: Regularly communicate with department heads and other key stakeholders to ensure the integrity of internal control measures. Provide guidance and support for addressing audit issues and improving compliance processes. Qualifications : CA Qualified from NBFC / Banking Sector Must be Heading the Dept or 1 level below HOD Strong knowledge of accounting standards Regulatory & Compliance experience in NBFCs Sincerely, Sonia TS

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: ServiceNow Core. Experience5-8 Years.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Microsoft Dynamics - Consulting. Experience5-8 Years.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: COBOL. Experience5-8 Years.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: ServiceNow - Platform Core. Experience5-8 Years.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Hadoop. Experience5-8 Years.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Core Java. Experience5-8 Years.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: C++. Experience5-8 Years.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Core Java. Experience5-8 Years.

Job TitleDWS Risk Manager - NFRM Adherence LocationMumbai, India Corporate TitleAVP Role Description The DWS Non-financial Risk Management (NFRM) team is part of the DWS Chief Risk office within the DWS CFO division. The DWS Chief Risk office is a dedicated risk oversight and control function, independent from the Front Office and mandated to manage financial, non-financial and investment risks for DWS Group and its subsidiaries. DWS NFRM acts as 2nd line of defense (2LoD) Risk Control Function with the current mandate: Develop, establish and assure qualitative, effective and consistent framework for Non-financial Risk Management and specific NFR risk types Oversee NFR remediation and adherence to risk appetite and tolerance Coordinate integrated NFR reporting Act as Risk Type Specialist for several non-financial risk types Manage Operational Risk Capital You will join the DWS Risk team based in India reporting to the Head of NFRM Quality Assurance. As a subject matter expert designing and performing NFRM Quality Assurance activities, you will be responsible for assessing and tracking remediation of, NFRM framework adherence. You will work in partnership with all 3LoD (e.g., risk owners, Divisional Control Office, Chief Security Office, Internal Audit, the global NFRM team and related 2nd line functions like Compliance and AFC). What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Develop a strong understanding of the NFRM framework and provide feedback on ongoing changes - to support effective / efficient Non-financial Risk Management Create a robust Quality Assurance process across key sections of the NFRM Framework (incl. controls), to support the effective monitoring / reporting of DWS Non-financial Risk Appetite Maintain Quality Assurance processes across all elements of the NFRM Framework and controls (including substantive testing) Engage / challenge DWS and DB stakeholders across 1st and 2nd LoD on ongoing Quality Assurance activities, and remediation Provide ongoing management reporting of Quality Assurance results and planned activity Engage with ongoing NFRM Framework programs to ensure Quality Assurance activities are effectively embedded Your skills and experience University degree (Economics, Finance, Maths, Natural Sciences, or equivalent) Experience of Quality Assurance (2+ years) in financial services or in audit, is a prerequisite Experience (5+ years) in risk management in the finance industry, consulting, audit, and regulatory frameworks (e.g MaRisk) Relevant professional certifications are a plus (Risk Management Certificates, Auditor, etc.) Knowledge of Asset Management is a plus Proficiency in MS PowerPoint, Excel, and Word Ability to take initiative and constructively challenge the status quo Strong team player and collaborative mindset Strong English written and verbal communication skills How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information:

Job TitleDWS Risk Manager - NFRM Adherence LocationMumbai, India Corporate TitleAVP Role Description The DWS Non-financial Risk Management (NFRM) team is part of the DWS Chief Risk office within the DWS CFO division. The DWS Chief Risk office is a dedicated risk oversight and control function, independent from the Front Office and mandated to manage financial, non-financial and investment risks for DWS Group and its subsidiaries. DWS NFRM acts as 2nd line of defense (2LoD) Risk Control Function with the current mandate: Develop, establish and assure qualitative, effective and consistent framework for Non-financial Risk Management and specific NFR risk types Oversee NFR remediation and adherence to risk appetite and tolerance Coordinate integrated NFR reporting Act as Risk Type Specialist for several non-financial risk types Manage Operational Risk Capital You will join the DWS Risk team based in India reporting to the Head of NFRM Quality Assurance. As a subject matter expert designing and performing NFRM Quality Assurance activities, you will be responsible for assessing and tracking remediation of, NFRM framework adherence. You will work in partnership with all 3LoD (e.g., risk owners, Divisional Control Office, Chief Security Office, Internal Audit, the global NFRM team and related 2nd line functions like Compliance and AFC). What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Develop a strong understanding of the NFRM framework and provide feedback on ongoing changes - to support effective / efficient Non-financial Risk Management Create a robust Quality Assurance process across key sections of the NFRM Framework (incl. controls), to support the effective monitoring / reporting of DWS Non-financial Risk Appetite Maintain Quality Assurance processes across all elements of the NFRM Framework and controls (including substantive testing) Engage / challenge DWS and DB stakeholders across 1st and 2nd LoD on ongoing Quality Assurance activities, and remediation Provide ongoing management reporting of Quality Assurance results and planned activity Engage with ongoing NFRM Framework programs to ensure Quality Assurance activities are effectively embedded Your skills and experience University degree (Economics, Finance, Maths, Natural Sciences, or equivalent) Experience of Quality Assurance (2+ years) in financial services or in audit, is a prerequisite Experience (5+ years) in risk management in the finance industry, consulting, audit, and regulatory frameworks (e.g MaRisk) Relevant professional certifications are a plus (Risk Management Certificates, Auditor, etc.) Knowledge of Asset Management is a plus Proficiency in MS PowerPoint, Excel, and Word Ability to take initiative and constructively challenge the status quo Strong team player and collaborative mindset Strong English written and verbal communication skills How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information:

Job TitleDWS Risk Manager - NFRM Adherence LocationMumbai, India Corporate TitleAVP Role Description The DWS Non-financial Risk Management (NFRM) team is part of the DWS Chief Risk office within the DWS CFO division. The DWS Chief Risk office is a dedicated risk oversight and control function, independent from the Front Office and mandated to manage financial, non-financial and investment risks for DWS Group and its subsidiaries. DWS NFRM acts as 2nd line of defense (2LoD) Risk Control Function with the current mandate: Develop, establish and assure qualitative, effective and consistent framework for Non-financial Risk Management and specific NFR risk types Oversee NFR remediation and adherence to risk appetite and tolerance Coordinate integrated NFR reporting Act as Risk Type Specialist for several non-financial risk types Manage Operational Risk Capital You will join the DWS Risk team based in India reporting to the Head of NFRM Quality Assurance. As a subject matter expert designing and performing NFRM Quality Assurance activities, you will be responsible for assessing and tracking remediation of, NFRM framework adherence. You will work in partnership with all 3LoD (e.g., risk owners, Divisional Control Office, Chief Security Office, Internal Audit, the global NFRM team and related 2nd line functions like Compliance and AFC). What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Develop a strong understanding of the NFRM framework and provide feedback on ongoing changes - to support effective / efficient Non-financial Risk Management Create a robust Quality Assurance process across key sections of the NFRM Framework (incl. controls), to support the effective monitoring / reporting of DWS Non-financial Risk Appetite Maintain Quality Assurance processes across all elements of the NFRM Framework and controls (including substantive testing) Engage / challenge DWS and DB stakeholders across 1st and 2nd LoD on ongoing Quality Assurance activities, and remediation Provide ongoing management reporting of Quality Assurance results and planned activity Engage with ongoing NFRM Framework programs to ensure Quality Assurance activities are effectively embedded Your skills and experience University degree (Economics, Finance, Maths, Natural Sciences, or equivalent) Experience of Quality Assurance (2+ years) in financial services or in audit, is a prerequisite Experience (5+ years) in risk management in the finance industry, consulting, audit, and regulatory frameworks (e.g MaRisk) Relevant professional certifications are a plus (Risk Management Certificates, Auditor, etc.) Knowledge of Asset Management is a plus Proficiency in MS PowerPoint, Excel, and Word Ability to take initiative and constructively challenge the status quo Strong team player and collaborative mindset Strong English written and verbal communication skills How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information:

Job description One of our Consulting clients is hiring Internal Audit / Risk assurance professionals at Mumbai - Please call on 8447354794 LOCATION: BANGALORE OUTSTATION CANDIDATES MAY ALSO APPLY Qualification: CA Job description for your review: Possesses extensive experience in at least one of the key solutions of GRCS Prior experience in client facing / account management roles Exposure to business development in consulting (Pre-sales support, proposals, RFP responses) Possess strong domain knowledge, understanding of business processes and possible risks in operations of at least two industry sectors Have experience in process consulting/ internal audit/ risk consulting at a project manager/ project lead level role Strong analytical and problem solving skills. Strong written and verbal communication skills Consistent display of leadership skills Ability to work well in teams Ability to work under pressure stringent deadlines and tough client conditions which may demand extended working hours Willingness to travel within India or abroad for continuous long periods of time Demonstrate integrity, values, principles, and work ethic and lead by example

Conflict Management, Checking Conflict of Interest on New Engagement, UK legal exp is added advantage but not mandatory. Candidate should either be from RISK and Brand Mgmt Team OR INDEPENDENCE ASSESSMENT TEAM FROM BIG 4 MANAGMENT CONSULTING ONLY Required Candidate profile Position : Associate Director – We can look for 12+ years of experience. Location : Gurugram Good experience in Researching on new engagement to find the conflict of interest on Legal matters.

JD: Perform manual user access review and access control matrix review periodically. Reconciliation, validation of data, rectification of observations before sharing them with any auditors Publish periodic dashboards about review and ongoing audit updates to management Execute and deliver automation projects end to end Face various internal and external auditors. Provide evidence, data, and resolution on observations and process improvement to avoid further observations A team player with good communication skills Proficient in excel and power-point Adaptive in learning new skills Python knowledge will be added advantage

AKS CO is looking for Chartered Accountant to join our dynamic team and embark on a rewarding career journey Prepare financial statements and reports for clients or organizations. Conduct audits and ensure compliance with financial regulations and standards. Analyze financial data to identify trends, risks, and opportunities. Provide strategic financial advice and planning to clients or management. Manage tax planning and compliance activities. Oversee budgeting and forecasting processes. Collaborate with other departments to ensure financial integrity and transparency.

Magenta Brass Private Limited is looking for Account manager to join our dynamic team and embark on a rewarding career journey Communicating with clients to understand their needs and explain product value. Building relationships with clients based on trust and respect. Collaborating with internal departments to facilitate client need fulfillment. Collecting and analyzing data to learn more about consumer behavior. Keeping accurate records pertaining to inventory and account notes. Maintaining updated knowledge of company products and services. Resolving complaints and preventing additional issues by improving processes. Identifying industry trends. Acting as a client advocate with a focus on improving the buyer experience.

Borkar and Borkar Chartered Accountants is looking for Associate - Audit & Assurance to join our dynamic team and embark on a rewarding career journey Audit Assurance Services is responsible for various tasks including planning, execution, and management of related duties They should possess relevant skills and experience to excel in this role Duties include teamwork, problem-solving, and achieving organizational goals Candidates must have strong communication and technical abilities Responsibilities include project management, strategy execution, and performance optimization Primary responsibilities of this role consist of conducting various types of audits and maintaining their working papers

Suprajit Engineering Ltd. is looking for Senior Officer- Internal Controls to join our dynamic team and embark on a rewarding career journey Leadership:Provide leadership and guidance to team members, fostering a positive work environment Lead by example, demonstrating professionalism, integrity, and dedication to the organization's goals and values Project Management:Manage and coordinate projects from initiation to completion, ensuring adherence to timelines and budget constraints Develop project plans, allocate resources, and monitor progress to achieve project objectives Identify and mitigate risks to project success, implementing appropriate solutions as needed Operational Efficiency:Streamline processes and procedures to improve operational efficiency and effectiveness Identify opportunities for automation or technological enhancements to optimize workflow and productivity Collaborate with cross-functional teams to implement process improvements and best practices Data Analysis and Reporting:Analyze data to identify trends, patterns, and insights relevant to the organization's objectives Generate reports and presentations to communicate findings and recommendations to key stakeholders Utilize data-driven insights to inform decision-making and drive continuous improvement initiatives Stakeholder Engagement:Build and maintain relationships with internal and external stakeholders, including clients, partners, and vendors Collaborate with stakeholders to understand their needs and requirements, ensuring alignment with organizational objectives Effectively communicate project updates, issues, and resolutions to stakeholders, fostering transparency and trust Compliance and Risk Management:Ensure compliance with relevant laws, regulations, and internal policies and procedures Proactively identify and address potential risks and compliance issues, implementing appropriate controls and safeguards Keep abreast of industry developments and best practices to inform risk management strategies

Providing end-to-end compliance coveragefor all Edelweiss Alternatives investment funds Preparing and filing applications with SEBI,and coordinating with SEBI officials for obtaining registration Reviewing documents pertaining to SEBIapplication, IMA, contribution agreements, product note and investorcommunication Reviewing and filing monthly/ quarterlyreports with SEBI Preparation of communication to SEBI/regulators for event-based filings and reviewing communication being sent to investors. Responding to and resolving queries raisedby business teams Implementing circulars and group level/other policies within Edelweiss Alternatives Ensuring compliance with PIT policy Maintaining and upkeeping regulatoryrecords Preparing dashboards and trackers for regulatory reportings/ filings Supporting in development andimplementation of policies, procedures, other documents and establishment andmaintenance of processes and controls governing business activities, such asmanuals, codes of conduct, practice notes, and the likes, to comply withapplicable laws, rules and regulations. Assessing the adequacy of compliancepolicies, procedures and guidelines, resolving any identified deficiencies, andformulating proposals for revisions or amendments Providing comprehensive support duringregulatory audits, inspection and queries Coordinating with internal auditors forproviding data and clarifications Assisting in statutory, internal andspecial audits by collating data, and conducting preliminary review Preparing agenda and minutes of the IMBoard for AIF business activities Assisting in various system developmentsand automation initiatives Expected skill sets: 8+ years of experience and workingknowledge in compliance and governance function Experience in AIF/AMC preferred Ability to manage stakeholders, collaborateacross teams and build relationships Ability to work in a high volume,fast-paced environment with shifting priorities Demonstrated problem-solving andsolution-orientation with limited directions Articulate, and able to express thoughtsclearly in oral as well as written communication

Ensure all credit exposure complies with the required approvals and adheres to the delegation matrix Risk monitoring (Event based/Monthly/Quarterly/Annual) through tracking of Conditions Subsequent (CS) for invested portfolio and promptly alert senior management to significant risk issues Evaluating due diligence, debenture trust deeds, CC / IC approvals (Notes and minutes) and other documents and ensuring that all the covenants as per approval are adequately captured in the deal documentation Assisting the risk team in evaluating the transactions, establishing processes/policies/ frameworks, and ensuring proper controls across business groups Fostering a partnership among the various business and support groups to create a compliant business environment and culture. Pre-disbursement activities: Preparing the checklist for Fund drawdown prior to each Investment Undertaking the KYC checks and other due diligences before disbursement Ensuring compliance of the pre-disbursement CP checklist Maintaining the repository of the soft copies of all the deal documents Co-ordination with various team as per DOP for final disbursement approval Post disbursement activities: Monitoring the Conditions Subsequent for each deal on a weekly basis Analyzing the documents received by deal team/risk team for the conditions subsequent to the deal and if knock off the condition subsequent if the documents are in order Preparing the Operational Risk / CS Monitoring / ESG Dashboards for each Fund Handling Statutory and Internal Audit and regulatory reporting.

To be able to handle routine tax issues independently and on key conscious issues should be able to lead the discussions with various internal stakeholders to deliberate decide. Job Description: Experience in direct tax and indirect tax Compliance/ Litigation/ Advisory To be able to work with different tax consultants to seek advice on matter of importance from Funds perspective Perform detailed review of tax returns, tax working papers, calculations and other tax compliances Maintain the full repository of full tax records for the entities being handled Understanding on the following would be added advantage : Basic knowledge of indirect taxation Ability to understand all aspects of taxation at fund and fund manager entities from Indian and Singapore tax law perspective Skill Sets: Possess knowledge of Domestic International Taxation Work experience of working with consulting in financial services Industry Good at excel and other MS. Office software Should go-getter approach for working Education and requirement: CA Minimum 2-5 years of post-qualification experience - preferably in Financial Services Industry.