10 Insurance Workflows Jobs

Job Description: You will be working as a General Insurance Subject Matter Expert (SME), collaborating closely with product teams, Sales/Pre-Sales, and clients to provide expert insights into general insurance products and processes. Your role will involve showcasing the solution's capabilities to clients, ensuring their satisfaction with the system's features. Key Responsibilities: - Utilize your 15+ years of experience in the general insurance industry to offer knowledge on various lines of business like Motor, Travel, Health, Fire/Property, Casualty, Marine, Liability, Engineering, Miscellaneous Insurance, etc. - Demonstrate proven experience in working with or supporting general insuranc...

As a Product Owner or Business Analyst at Acxhange, a technology consulting and product firm specializing in revolutionizing the insurance industry with their Gen AI platform, KognitiveWorks, your role is crucial in translating insurance workflows into detailed requirements. Your responsibilities will include: - Acting as a liaison between business and technical teams by translating insurance workflows into detailed requirements - Collaborating with clients to define, prioritize, and deliver impactful features for digital and AI-driven solutions - Owning the product backlog and ensuring that user stories are clear, complete, and aligned with business objectives - Driving sprint planning, Use...

Our Company: PracticeTek is a large and established healthcare technology company, providing comprehensive software solutions to dental, orthodontic, chiropractic, optometry, and other healthcare clinics. We empower clinicians and their teams to deliver better patient care through innovative and user-friendly technology.? At PracticeTek, you'll have the opportunity to:? Work with dynamic technology solutions that are constantly evolving to meet the needs of the healthcare industry.? Collaborate with a talented and passionate team of individuals who are dedicated to improving the lives of patients and healthcare providers.? Make a real impact on the healthcare industry by helping to improve e...

Role Overview: You will be the Tech Lead responsible for overseeing the architecture and technical solutioning for GenAI-powered use cases in the insurance industry. Your role will involve collaborating with business teams, designing end-to-end systems, ensuring technical delivery, and serving as the technical face to the client. Key Responsibilities: - Lead the architecture and technical solutioning for GenAI-powered use cases in the insurance industry. - Collaborate with business teams to ideate, assess, and create use cases demonstrating tangible value. - Design end-to-end systems integrating GenAI components, APIs, and cloud infrastructure. - Drive technical delivery to ensure scalabilit...

Walk In Details Walk In Date- 22nd & 23rd August 2025 Walk In Time- 12:00 PM - 5:00 PM IST Venue- TELUS Digital, DLF World Tech Park, 7th Floor, Tower B2 & B3, Sector 30, Gurugram, Haryana 122001 Job Summary We are hiring for Customer Service International Voice Process focused on the US Healthcare domain . You will be responsible for resolving customer queries via calls, assisting with claims, benefits, authorizations, and billing inquiries, while ensuring compliance with US healthcare regulations and delivering an exceptional experience. Role & responsibilities Respond to inbound and outbound calls related to healthcare insurance, claims, billing, and eligibility. Assist US-based members a...

As a Quality Assurance Specialist in the healthcare industry, your main responsibility is to evaluate voice and chat interactions regarding patient inquiries, appointment scheduling, insurance claims, billing, and medical service coordination. It is crucial to ensure that these interactions comply with HIPAA regulations or local healthcare guidelines such as QCHP/HAAD for data confidentiality. You will utilize QA scorecards to meticulously audit agent conversations, identifying areas for improvement, training needs, and knowledge gaps. Your role also involves delivering constructive feedback to agents and conducting coaching sessions with team leads. Tracking performance metrics, preparing q...

As a Business Analyst for the InsureMO Platform, you will play a crucial role in supporting digital transformation initiatives within the insurance domain. With 6 to 10 years of experience, you will utilize your strong analytical skills to gather, analyze, and document business requirements from stakeholders across various insurance lines. While experience in the Property and Casualty insurance domain is preferred, it is not mandatory for this role. Your responsibilities will include designing and configuring insurance workflows, APIs, and microservices using the InsureMO platform. You will be translating business needs into functional specifications and user stories, conducting gap analysis...

As a Support Engineer in our AI Enablement team at InfoPark, Cochin, you will be responsible for bridging the gap between AI technology and customer support operations in the homeowners insurance domain. Your role will involve training and deploying AI models to automate support tasks, optimizing intelligent tools for underwriting and claims workflows, and enhancing customer and agent interactions across digital channels while also supporting existing manual tasks. Your key responsibilities will include preparing, labeling, and validating underwriting and claims support data for AI model training, collaborating with AI engineers to automate routine tasks, monitoring AI performance in product...

As a Quality Assurance Specialist in the healthcare sector, you will be responsible for evaluating voice and chat conversations related to patient queries, appointment scheduling, insurance, claims, billing, and medical service coordination. Your role will be crucial in ensuring compliance with HIPAA (or local healthcare regulations like QCHP/HAAD, if applicable) and data confidentiality protocols. Using QA scorecards, you will audit agent interactions and accurately document your findings. It will be your responsibility to identify training needs, knowledge gaps, and process improvement opportunities, and provide constructive feedback while supporting coaching sessions with team leads. Trac...

Role & responsibilities The Business Analyst External Integrations is a critical role for ensuring seamless integration between the Insurance Marketplace platform and external ecosystem partners such as insurers, government data platforms (like Vahan, Aadhaar, CERSAI), identity verification services (e-KYC, NSDL), and payment gateways. responsibilities Lead integration requirement analysis for all insurer and third-party interfaces (e.g., Vahan, Aadhaar, NSDL, CERSAI, e-KYC, NPCI, payment gateways). Coordinate with insurers and ecosystem partners to gather, document, and validate interface requirements and onboarding processes. Define data schemas, mapping templates, and API specifications; ...