Home
Jobs

1 - 5 years

0 - 3 Lacs

Posted:1 hour ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities:

  • Oversee the end-to-end policy loan lifecycle, including origination, approval, and disbursement.
  • Ensure timely, accurate, and compliant disbursement of loans to customers.
  • Collaborate cross-functionally with Product, Risk, and Operations teams to optimize loan processing workflows.
  • Ensure all loan processes adhere to regulatory and internal compliance guidelines.
  • Work closely with Operations to resolve customer disputes and loan-related issues promptly.
  • Champion automation initiatives to enhance loan processing efficiency and accuracy.
  • Identify and implement operational best practices to improve service quality and productivity.
  • Partner with Technology teams to integrate process enhancements and system improvements.
  • Serve as a point of escalation for complex loan cases, ensuring swift and effective resolution.
  • Handle inbound and outbound customer calls related to loan queries, disbursements, and escalations.
  • Continuously enhance backend operations to ensure a seamless customer experience.

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You