Make outbound calls to potential clients to introduce health insurance products. Provide detailed information about different health insurance policies and their benefits. Respond to customer inquiries promptly and accurately. Maintain a high level of product knowledge to answer customer questions effectively. Record and update customer information in the CRM system. Follow up with potential clients to close sales. Meet or exceed sales targets and performance metrics. Handle customer complaints and provide appropriate solutions

We are looking for a CUSTOMER CARE EXECUTIVE to join our team at Excell Autovista Pvt. Ltd.. This role involves managing essential data processes, ensuring accuracy and providing administrative support. Get ₹12000 - ₹17000 salary along with career growth opportunities in a collaborative environment. Key Responsibilities: Maintain data and ensure it is accessible for seamless operations. Verify information, spot data discrepancies and resolve promptly. Organize and manage both digital and physical records to optimize access. Assist in various administrative functions to support department efficiency. Generate and present reports to internal teams for informed decision-making. Handle all sensitive data with strict confidentiality. Job Requirements: The minimum qualification for this role is Graduate and 0.5 - 2 years of experience. The position requires strong organizational skills, attention to detail and the ability to handle multiple tasks.

Key Responsibilities:  Contact customers via phone to inform them about upcoming car service schedules.  Book service appointments based on customer availability and preferences.  Provide information about service packages, promotions, and benefits.  Maintain accurate records of customer interactions and service appointments.  Ensure timely follow-ups with customers regarding their service needs.  Resolve basic service-related inquiries and escalate complex issues to senior staff.

Job Overview: We are seeking a dynamic Relationship Manager to join our team at Excell Autovista Pvt Ltd (NEXA). In this role, you will build and maintain strong relationships with our premium customers, drive sales, and ensure an exceptional customer experience. As a key brand ambassador, you will contribute to the growth and success of the NEXA sales channel. Key Responsibilities:  Develop and maintain long-term customer relationships to drive sales and repeat business.  Manage customer inquiries, resolve concerns, and ensure high levels of satisfaction.  Promote NEXA products, conduct test drives, and close sales.  Provide personalized services and ensure a seamless customer journey.  Track sales performance, maintain customer records, and meet sales targets.  Collaborate with internal teams to deliver a premium customer experience. Qualifications:  Minimum 6 Months – 2 years of experience in sales, customer service, or relationship management (preferably in automotive or luxury brands). Strong communication, sales, and negotiation skills.  Self-motivated with a customer-centric approach and ability to meet targets.  Bachelor's degree (preferred)

Location: Magarpatta and Kharadi Department: Sales Job Type: Full-time Experience Required: fresher – 2 years in automobile or retail sales preferred Salary: 13000-18000 + incentives We are seeking a dynamic and results-driven Sales Executive to join our automobile dealership. The ideal candidate will be responsible for generating leads, converting prospects, and providing excellent customer service throughout the vehicle sales process. You will play a key role in achieving monthly sales targets and promoting our brand in a highly competitive market. Key Responsibilities: Greet and assist walk-in customers and understand their vehicle needs and preferences. Explain vehicle features, warranty packages, and financing options. Conduct test drives and vehicle demonstrations. Follow up with leads generated via walk-ins, phone calls, online inquiries, and referrals. Prepare and present price quotations, trade-in appraisals, and financing options. Maintain accurate records of sales, customer details, and follow-up activities in the CRM system. Ensure timely delivery of sold vehicles and complete documentation processes. Participate in promotional events, roadshows, and campaigns to generate new leads. Stay updated on competitor offerings, market trends, and industry developments Required Skills: Excellent communication, negotiation, and interpersonal skills. Customer-focused with a strong sense of responsibility. Ability to work independently and as part of a team. Basic computer literacy

• Interacting via various channels, such as live chat, emails, social media and direct calls • Modifying sales pitches in response to customer demand • Acquiring and retaining contact information databases • Put forward suggestions in accordance with the requirements of the consumer • Ensure a smooth procedure for the consumer by transferring windows of opportunity to the appropriate department for further action

Job Title: Sales Executive - Automobile Location: Magarpatta & Kharadi, Pune, Maharashtra Company: Maruti Suzuki Autovista Job Summary: We are seeking an enthusiastic, results-driven, and highly experienced Automobile Sales Executive to join our growing team. The ideal candidate will be responsible for selling new and/or pre-owned vehicles, building strong customer relationships, and achieving sales targets. This role requires a deep understanding of the automotive sales process and a proven track record of success in the industry. Key Responsibilities: Sales Performance: Achieve and exceed monthly and annual sales targets for vehicles, accessories, and financial products. Customer Relationship Management: Proactively engage with potential customers, understand their needs, and provide tailored vehicle recommendations. Product Knowledge: Maintain in-depth knowledge of all vehicle models, specifications, features, optional equipment, and competing models. Stay updated on new product launches and industry trends. Sales Process Execution: Guide customers through the entire sales process, from initial inquiry and test drive to financing options and vehicle delivery. Lead Management: Effectively manage and follow up on leads generated through various channels (showroom walk-ins, online inquiries, referrals, etc.). Negotiation & Closing: Confidently negotiate sales terms and successfully close deals while ensuring customer satisfaction. Documentation & Compliance: Complete all necessary sales paperwork accurately and efficiently, ensuring compliance with company policies and regulatory requirements. After-Sales Support: Follow up with customers post-sale to ensure satisfaction and encourage referrals and repeat business. Market Awareness: Keep abreast of local market conditions, competitor activities, and customer preferences in the Magarpatta and Kharadi areas. Team Collaboration: Work collaboratively with the sales manager, finance department, service team, and other colleagues to ensure a seamless customer experience. Qualifications: Experience: Minimum of [Specify Number, e.g., 2-4] years of proven, successful sales experience specifically within the automobile industry (new or pre-owned vehicles). Education: Bachelor's degree preferred, or equivalent practical experience. Driving License: Valid driver's license with a clean driving record is mandatory. Communication Skills: Excellent verbal and written communication skills in English and Marathi (Hindi is a plus). Sales Acumen: Strong negotiation, persuasion, and closing skills. Customer Focus: Demonstrated ability to build rapport and strong relationships with customers. Results-Oriented: Highly motivated, target-driven, and able to work under pressure. Computer Proficiency: Proficient in using CRM software, MS Office Suite, and other relevant sales tools. Local Knowledge: Familiarity with the Magarpatta and Kharadi areas of Pune and understanding of the local customer base is an advantage. What We Offer: Opportunity to work with a reputable brand/dealership. Comprehensive training and professional development opportunities. A supportive and dynamic work environment. Potential for career growth within the organization.

ocation: Magarpatta and Kharadi, Pune About the Role: We are seeking highly motivated and customer-focused individuals to join our team as Customer Care Executives. As a Customer Care Executive, you will be the primary point of contact for our customers, responsible for providing exceptional service, resolving inquiries, and ensuring a positive customer experience. This role requires excellent communication skills, a proactive approach to problem-solving, and the ability to work effectively in a fast-paced environment. Key Responsibilities: Customer Interaction: Handle incoming customer inquiries, concerns, and complaints via various channels (phone, email, chat, social media) in a professional, empathetic, and timely manner. Issue Resolution: Actively listen to customer needs, identify the root cause of issues, and provide accurate and efficient solutions. Troubleshoot problems and guide customers through resolution steps. Product/Service Knowledge: Develop and maintain a strong understanding of the company's products, services, policies, and procedures to effectively assist customers and provide accurate information. Record Keeping: Maintain detailed and accurate records of customer interactions, inquiries, and resolutions in the CRM system. Collaboration: Collaborate with internal departments (e.g., technical support, sales, logistics) to escalate complex issues and ensure timely resolution for customers. Customer Satisfaction: Proactively follow up with customers to ensure their issues are fully resolved and they are satisfied with the service provided. Feedback & Improvement: Collect customer feedback and insights, identifying common issues and suggesting improvements to enhance overall customer experience and internal processes. Upselling/Cross-selling (if applicable): Identify opportunities to upsell or cross-sell products or services where appropriate and beneficial to the customer. Adherence to Standards: Maintain high standards of professionalism, empathy, and patience in all customer interactions, adhering to company guidelines and service level agreements (SLAs). Experience: Previous experience (minimum 6 months - 2 years preferred) in a customer service, call center, or client-facing role is highly desirable. Experience in an International Voice Process (BPO) for specific roles may be mandatory (e.g., 18+ months). Language Proficiency: Strong verbal and written communication skills in English are essential. Proficiency in Hindi and Marathi is often required, especially for local operations. Technical Skills: Basic computer literacy and proficiency in MS Office Suite. Familiarity with CRM software (e.g., Salesforce, Zendesk, Freshdesk) is a significant advantage. Work Environment: Ability to work in a fast-paced, dynamic environment with rotational shifts, including weekends and holidays, as per business requirements. Comfortable working from the office. Required Skills: Excellent Communication: Clear, concise, and professional verbal and written communication. Active Listening: Ability to genuinely listen to and understand customer concerns. Problem-Solving: Strong analytical and problem-solving abilities to identify issues and offer effective solutions. Empathy & Patience: Demonstrated ability to empathize with customers and remain calm and composed, especially during challenging interactions. Customer Service Orientation: A strong commitment to providing exceptional customer service and ensuring customer satisfaction. Attention to Detail: Meticulous in documenting interactions and capturing accurate information. Time Management & Multitasking: Ability to manage multiple inquiries simultaneously and prioritize tasks effectively. Conflict Resolution: Skilled in de-escalating difficult situations and resolving conflicts amicably. Adaptability: Ability to adjust to changing circumstances and handle unpredictable situations. Team Player: Ability to collaborate effectively with colleagues and other departments. Why Join Us? We offer a supportive and collaborative work environment with opportunities for professional growth and development. You will be part of a team that values customer satisfaction and continuous improvement. We provide comprehensive training and ongoing support to help you succeed in your role.