Insurance Operations Associate

 About The Role  

Skill required: Group Core Benefits - Group Disability Insurance

Designation: Insurance Operations Associate

Qualifications:Any Graduation

Years of Experience:1 to 3 years

What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.The benefits of having a strong core include injury prevention, reduction of back pain, improved lifting mechanics, balance, stability, and posture, as well as improved athletic performance.Group disability coverage is tied to employment. If change or loss of job, the coverage is not portable. The cost of group coverage can also change from year to year. It is a sort of insurance that pays out if a policyholder is unable to work and earn an income due to a disability.

What are we looking for? Adaptable and flexibleAbility to perform under pressureProblem-solving skillsAbility to work well in a teamPrioritization of workloadTower:Group InsuranceLevel 1:Employee BenefitLevel 2:EligibilityMust have/ minimum requirement2+ years of experience in Group Insurance.Knowledge of MS Office Tools and good computer knowledge.Roles & Responsibilities:Basic understanding of Insurance BusinessManaging policy/record endorsements, cancellations and Reinstatements.Follow up with clients on approvals and related documents.Manage service-related requests and resolution within the turnaround time.Process requests based on various rules (Subjective and Objective Judgement Involved).Should handle client inquiries and emails.Accurately enter and update customer information and application details into the system.Maintain positive and proactive communication in delivery of assigned request for customersSupport the team by processing various tasks in the policy.Timely maintenance of various work trackers.Experience in working on policies as per instructions provided by UWTaking active participation in process improvements and automation.Ensure Quality Control standards that have been set are adhered to.Excellent organizational skills with ability to identify and prioritize high value transactions.Excellent organiza

Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shiftsExcellent organizational skills with ability to identify and prioritize high value transactions.Completing assigned responsibilities and projects within timelines apart from managing daily BAU.Skillset:Graduate in any stream.Open to flexible shifts based on business requirements.Good verbal & written communication skills
 Qualification Any Graduation