2 - 6 years

0 Lacs

Posted:5 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

The ideal candidate for this role should have 2 to 3 years of experience and should be located in Bengaluru. A qualification of BA/BComm is required. The salary for this position will be discussed during the interview process. As a Customer Service Representative, you will be the initial point of contact for potential customers who connect with our organization via call, email, or any other communication channel. It will be your responsibility to effectively manage calls and provide detailed information about our products and services. By understanding the customers" needs and accurately addressing their queries, you will play a crucial role in building trust and rapport with them. In addition, you will be expected to provide valid and complete information to customers, ensuring that their interactions with our organization are informative and satisfactory. By maintaining a database of customer interactions and records, you will contribute to the overall success of our customer service efforts. Strong communication skills and a customer-centric approach are essential for this role.,

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