Inside Sales Trainee

Job description:

Job Title: Student Counsellor

Company: Student Grad
Location: Bengaluru

Work Type: In-person
Job Type: Full-time, Permanent
Experience Required: Minimum 1 year
Education: Graduate/Postgraduate (Preferred in Education, Business, or Administration)
Shifts: Day Shift / Morning Shift / UK Shift
Language: English (Preferred)

About Student Grad:

Student Grad is dedicated to empowering Indian students to achieve their dreams of studying abroad. We offer personalized, unbiased guidance and expert support to simplify the study abroad journey—helping students not only study, but also work and settle successfully in their destination countries.

Role Overview:

As a Student Counsellor, you will be the primary point of contact for students, ensuring smooth communication, timely follow-ups, and accurate enrollment tracking. This role is crucial in supporting the academic and operations teams to deliver a seamless student experience.

Key Responsibilities:

• Coordinate with prospective and enrolled students regarding course offerings, batch schedules, and enrollment updates
• Handle student queries professionally via phone, email, and messaging platforms
• Conduct cold calls to prospective leads to generate interest and drive course enrollments
• Follow up with leads consistently through calls, messages, and emails to ensure timely conversions
• Raise invoices for interested candidates and share payment details clearly and promptly
• Maintain accurate and up-to-date student records, enrollment logs, and payment tracking
• Ensure timely fee submissions and documentation through proactive and regular follow-ups
• Work closely with academic and operations teams to ensure smooth batch launches and class transitions
• Share regular updates with management on lead status, conversion metrics, and student feedback
• Support administrative activities such as document handling, attendance tracking, and reporting
• Collaborate with the marketing and sales teams to optimize outreach strategies and enhance enrollment outcomes

Skills & Qualifications:

• Bachelor’s degree in any discipline
• Minimum 1 year of experience in student coordination, academic counseling, or admin roles
• Strong verbal and written communication skills
• Good working knowledge of MS Office, Google Sheets, and CRM tools
• Organized, proactive, and student-focused mindset
• Ability to multitask and manage time effectively in a fast-paced environment

What We Offer:

• Competitive salary and yearly bonus
• Health Insurance and Provident Fund benefits
• Complimentary meals during working hours
• Career growth opportunities in the education and overseas counseling domain
• Supportive and collaborative work environment

Job Types: Full-time, Permanent

Benefits:

• Cell phone reimbursement
• Food provided
• Health insurance
• Provident Fund

Schedule:

• Day shift
• Morning shift

Supplemental Pay:

• Yearly bonus

Work Location: In person

Job Types: Full-time, Permanent

Pay: ₹300,000.00 - ₹500,000.00 per year

Job Types: Full-time, Permanent

Benefits:

• Cell phone reimbursement
• Food provided
• Health insurance
• Provident Fund

Compensation Package:

• Performance bonus

Schedule:

• Day shift
• Morning shift

Job Type: Full-time

Application Question(s):

• What is your Notice period

• Have you previously worked in student counseling education services?

• What is your current CTC..?

• Do you have experience using CRM software to manage student data and application progress?

Work Location: In person