Inside Sales Executive

Position Title: Inside Sales Executive

Location: Chinchwad, Pune

Experience Required: 1–2 Years

Compensation: As per market standard

Job Type: Full-Time | On-Site

Industry: Industrial Tools / Manufacturing / Cutting Tools

Job Objective: To manage and grow customer relationships by handling inbound sales inquiries, coordinating with the field sales team, and supporting the complete sales cycle from lead qualification to order processing.

Key Responsibilities:

1. Lead Handling & Customer Engagement

• Respond to inbound inquiries via calls, emails, and digital channels.
• Understand customer requirements and suggest suitable tools/products.
• Follow up with leads and maintain a pipeline of prospects.

2. Sales Coordination

• Coordinate with the field sales and technical teams for quotations, follow-ups, and order status updates.
• Prepare and send proposals, quotations, and basic technical documentation.
• Update CRM or sales trackers regularly.

3. Order Management

• Assist in processing sales orders, checking availability, and coordinating delivery schedules.
• Track dispatches and keep customers informed about order status.

4. Customer Service & Relationship Building

• Maintain good relationships with existing customers and ensure post-salessupport.
• Collect feedback and relay it to the relevant teams.

Skills & Qualifications Required:

• Graduate in any discipline (preferably in Commerce, Engineering, or Business).
• 1–2 years of experience in inside sales, telesales, or customer support (preferably B2B or industrial sales).
• Strong communication and interpersonal skills.
• Proficiency in MS Office (especially Excel, Outlook) and any CRM software.
• Ability to understand technical products and coordinate with internal departments.

Preferred:

• Experience in industrial tools, machine tools, or manufacturing sectors.
• Basic understanding of tools or mechanical components will be an advantage.

Job Types: Full-time, Permanent

Pay: ₹16,000.00 - ₹30,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Internet reimbursement
• Life insurance
• Paid sick time
• Provident Fund

Experience:

• Inside Sales Executive: 1 year (Required)
• B2B sales: 1 year (Required)

Work Location: In person