Inside Sales Executive

Job Description:

The Inside Sales Executive is responsible for driving sales and achieving revenue targets through proactive outreach and engagement with customers remotely (e.g., phone, email, online meetings). This role involves building relationships, understanding customer needs, presenting solutions, and closing deals from our office location. The ideal candidate will be a highly motivated, results-oriented individual with excellent communication, interpersonal, and closing skills, and a passion for providing exceptional customer experiences.

Key Responsibilities:

• Lead Generation and Qualification: Proactively identify and qualify potential customers through various methods, including cold calling, email marketing, online research, and following up on marketing leads.
• Customer Relationship Management: Build and maintain strong relationships with prospects and customers through consistent and professional communication. Understand their business needs and challenges.
• Product/Service Knowledge: Develop and maintain a comprehensive understanding of our products/services, features, benefits, and pricing.
• Sales Presentations and Demonstrations (Remote): Conduct engaging and effective sales presentations and product/service demonstrations remotely via phone, video conferencing, and email.
• Needs Assessment and Solution Selling: Identify customer needs and recommend appropriate solutions based on our product/service offerings.
• Quoting and Proposal Generation: Prepare accurate and compelling sales quotes and proposals.
• Negotiation and Closing: Effectively negotiate pricing and terms of sales agreements and close deals to meet or exceed sales targets.
• Sales Tracking and Reporting: Maintain accurate records of sales activities, customer interactions, and sales pipelines in our CRM system. Provide regular reports and forecasts to the sales management team.
• Collaboration with Marketing: Work closely with the marketing team to understand marketing campaigns and effectively follow up on leads generated.
• Customer Service and Support: Provide excellent customer service throughout the sales process and address any customer inquiries or concerns promptly and professionally.
• Achieving Sales Targets: Consistently meet or exceed assigned sales targets and key performance indicators (KPIs).
• Continuous Learning: Stay updated on industry trends, competitor activities, and our product/service offerings. Participate in sales training and development programs.

Qualifications and Experience:

• 2+ years of proven experience in inside sales, telesales, or a similar customer-facing sales role.
• Strong track record of achieving and exceeding sales targets in a remote sales environment.
• Excellent communication, presentation, and interpersonal skills, with a professional phone manner.
• Ability to build rapport and establish strong relationships with customers remotely.
• Strong negotiation and closing skills.
• Self-motivated, proactive, and results-oriented with a strong work ethic.
• Excellent organizational and time management skills.
• Proficiency in using CRM software and other sales tools.
• Comfortable working independently and as part of a team.
• Bachelor's degree in Business Administration, Marketing, or a related field (preferred).

Key Skills:

• Inside Sales Techniques
• Telesales Skills
• Lead Generation and Qualification
• Customer Relationship Management
• Product Knowledge
• Remote Presentation Skills
• Negotiation and Closing Skills
• Communication Skills (written and verbal)
• Interpersonal Skills
• Time Management and Organization
• CRM Software Proficiency
• Results-Oriented

Job Type: Full-time

Pay: ₹16,000.00 - ₹25,000.00 per month

Application Question(s):

• What is your Current monthly CTC?
• What is your Expected monthly CTC?
• If selected, how soon can you join?

Work Location: In person