Inside Sales Executive – Hospitality Industry

Mumbai Corporate Apartments Pvt. Ltd. is focused on providing premium corporate accommodation solutions in Mumbai. We cater to corporate clients, relocation companies, travel partners and long-stay guests by offering fully serviced and well-managed corporate apartments.

Role Overview

We are looking for an Inside Sales Executive with strong hospitality / corporate accommodation / hotel / serviced apartment experience who can manage end-to-end sales activities from the office. The role involves handling inquiries, converting leads, maintaining relationships with corporate clients, and achieving monthly revenue targets.

Only candidates with prior experience in hospitality / corporate stays / hotels / serviced apartments will be considered.

Key Responsibilities

• Handle inbound and outbound calls, emails, and online inquiries from corporate clients, travel partners, and walk-in leads.
• Understand client requirements (budget, location, stay duration, amenities) and propose suitable apartment options.
• Convert leads to bookings by effective follow-ups, negotiations, and presenting the value proposition.
• Build and maintain strong relationships with corporate HR, Admin, Travel Desk, and Relocation partners.
• Coordinate with the operations / front office / property management team to ensure smooth check-in, check-out, and guest experience.
• Maintain accurate records of all leads, opportunities, and bookings in CRM / Excel / internal systems.
• Achieve monthly and quarterly sales targets and contribute to overall occupancy and revenue.
• Prepare and share quotations, proposals, contracts and rate agreements with clients.
• Keep track of market trends, competitor pricing, and corporate demand in the Mumbai hospitality / corporate stay market.
• Participate in promotional campaigns, mailers, WhatsApp / digital outreach, and support marketing initiatives for lead generation.

Candidate Profile

• Minimum 2 years of experience in inside sales / reservations / corporate sales in:
• Hotels
• Serviced apartments
• Corporate stays / corporate housing
• Hospitality travel partners or similar
• Similar industry experience is mandatory.
• Strong communication skills in English and Hindi; knowledge of Marathi will be an added advantage.
• Good telephone etiquette and ability to handle corporate clients professionally.
• Proven track record of meeting or exceeding sales / revenue targets.
• Comfortable with CRM tools, MS Office (Excel, Word, Outlook) and basic computer operations.
• Strong negotiation, persuasion, and relationship-building skills.
• Ability to handle multiple inquiries, prioritize tasks, and work in a fast-paced environment.
• Positive attitude, result-oriented, and willing to take ownership of the sales cycle.

Education

• Graduate in Hotel Management / Commerce / Business Administration / Marketing preferred.
• Candidates with strong relevant experience in hospitality inside sales will also be considered.

What We Offer

• Competitive salary + performance-based incentives.
• Opportunity to work with a growing corporate accommodation brand in Mumbai.
• Professional, supportive work environment with scope for career growth in sales and business development.

Job Type: Full-time

Pay: ₹300,000.00 - ₹400,000.00 per year

Benefits:

• Cell phone reimbursement

Work Location: In person