Inside Sales Executive

1 - 4 years

0 - 2 Lacs

Posted:7 hours ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

1. Sales Coordination:

  • Lead the coordination of the entire sales process from following a lead to post-sale follow-up, ensuring timely and efficient service.
  • Coordinate with clients and internal departments to ensure timely delivery and fulfilment of orders.
  • Monitor and track the progress of sales orders from initiation to delivery, ensuring customer satisfaction.

2. Order Management:

  • Oversee the order processing, ensuring all customer requirements are met and orders are completed on time.
  • Resolve any issues related to orders, deliveries, and product inquiries in a timely and efficient manner.
  • Prepare sales reports and provide updates on the status of open orders.

3. Customer Relationship Management:

  • Build and maintain strong relationships with key customers, ensuring a high level of satisfaction.
  • Address customer inquiries, resolve complaints, and follow up on leads.
  • Collaborate with the sales team to identify new business opportunities and expand customer accounts.

4. Sales Data Management:

  • Maintain accurate and up-to-date records of customer interactions, sales activities, and sales performance.
  • Assist in generating reports on sales performance, tracking key metrics and KPIs.
  • Use CRM tools to manage sales leads, forecasts, and customer data.

5. Sales Reporting & Performance Tracking

  • Monitor sales performance metrics and analyze trends.
  • Provide regular updates to management on sales activities and results.
  • Forecast sales revenue and adjust strategies accordingly.

6. Target-Based Work:

  • Work on a monthly target basis, ensuring that sales goals and quotas are consistently met.
  • Actively track performance against targets, collaborate with the sales team to strategize on achieving goals, and contribute to overall sales growth.

Preferred candidate profile

1. Educational Background:

2. Experience:

3. Communication Skills:

4. Technical Proficiency:

5. Negotiation Skills:

6. Analytical Abilities

7. Time Management:

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Dolphy

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