Posted:6 days ago|
Platform:
Hybrid
Full Time
As a DT P&S Project Manager in the Client CTO Service Management Organization, this role will collaborate, communicate and interact with cross-functional teams across CLIENT DT and the Business Segments.
Responsibilities:
Support/Monitor/Report the Rollout Status of Key CTO Initiatives across CLIENT Product and Services Teams• Collaborate with the Product Initiative Owners, and Application Teams to define standard work to assess, configure, test and implement key Initiatives across Product & Services Portfolio• Drive urgency with Application Teams to ensure awareness, response and action using Teams Chat, Email and Team Meetings. Provide feedback to Product Initiative Owners on process changes, findings and challenges.• Create/Manage/Publish/Validate Weekly Leadership scorecards to monitor progress. Audit and validate scorecards to ensure accuracy and proper tracking. Drive progress based on timelines.• Conduct rhythms with CTO Product & Services Leaders and attend Office Hours where neededSupport Data Hygiene and Collection• Collaborate with Teams to collect/validate business requirements• Accurately update target ServiceNow systems with required/collected information from Application Teams whenever possible to expedite collection• Drive urgency to meet deadlines and metric goals. Report progress weekly to LeadsSupport Testing, Onboarding and Migration to ServiceNow Platform• Support customer training, rollout and communication process where required
Qualifications we seek in you!
Minimum Qualifications / Skills
Genpact
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