Infrastructure Engineer

The ideal candidate for the BMC Helix Developer position should possess a strong background in BMC Helix ITSM and demonstrate a genuine enthusiasm for delivering top-notch solutions. In this role, you will be responsible for designing, developing, and implementing BMC Helix ITSM solutions that align with the organization's operational needs. Your primary responsibility will involve collaborating closely with various cross-functional teams to gain a comprehensive understanding of business requirements. Based on these insights, you will design and tailor BMC Helix ITSM solutions to effectively address the operational challenges faced by the organization. As a BMC Helix Developer, you will be tasked with the development and customization of BMC Helix ITSM applications, forms, workflows, and other components. Your expertise will be crucial in configuring and managing BMC Helix ITSM modules such as Incident Management, Change Management, Problem Management, and Service Request Management. Moreover, you will be expected to implement integrations between BMC Helix ITSM and other IT systems as well as third-party applications. Your ability to seamlessly integrate these systems will play a pivotal role in enhancing the overall efficiency and effectiveness of the organization's IT operations.,