Infrastructure Engineer II

Job Description

What you will be doing: Be a Part of the technical team in cloud engineering platform techniques and processes such as: Infrastructure as Code and continued automation of tasks Develop and grow Kubernetes based microservices clusters in a Cloud Organization Provide direction on engineering platform in Azure Document designs and implementation Provide expertise to development teams on CI/CD Help the team with initial triage of platform issues Experience in Redhat Linux with an Esxi/VMware Virtualization environment. Perform Security OS pathing on Windows and Linux servers. Build and basic troubleshoot the Redhat Linux & Windows servers. Linux & AIX & Windows Day-to-day support. multipathing, LVM, & disk management in Linux and Windows servers. work on Printer issues on Windows & Linux. Linux directory permissions User access issues New File system and NFS /CIFS file system mount on both Windows & Linux servers. Excellent customer service skills Basic knowledge of Linux and Windows command lines Monitoring and maintaining system performance, security, and availability Managing user accounts and permissions Troubleshooting and resolving technical issues on Windows & Linux servers. Monitoring alerts and respond accordingly. Monitor the infrastructure Alerts and action accordingly. Monitor the backup status and action accordingly. Alert Monitoring, Reporting, and Escalations process. monitor the system performance and ensure compliance with the security standards. Manage Windows file servers, print servers, Active Directory, and group policies Troubleshoot and resolve disk space issues and performance bottlenecks on Windows servers. Monitor the Citrix environment and resolve the user incident tickets Respond to alerts related to storage capacity, backup failures, and system anomalies Perform initial troubleshooting steps for common issues like failed backups, inaccessible data, or storage capacity issues. Escalate complex problems to L2 or L3 engineers when necessary. Assist with data restoration requests for simple cases. What we are looking for : Typically requires a minimum of 8 years of related experience with a 4 year degree; or 6 years and an advanced degree; or equivalent experience