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Accenture
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Infra Tech Support Practitioner

Infra Tech Support Practitioner

Accenture

3 - 8 years

1 - 5 Lacs

Pune

Posted:14 hours ago| Platform:

Apply

Skills Required

networking protocols technology solutions technical support firewall architecture troubleshooting switching tcp c++ python project management c ip program management networking ospf routing delivery management linux data structures layer 2 ccna

Work Mode

Work from Office

Job Type

Full Time

Job Description

Project Role :Infra Tech Support Practitioner

Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills :Firewall Architecture

Good to have skills :Network Security OperationsMinimum
3 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:As an Infra Tech Support Practitioner, you will engage in a variety of tasks that ensure the smooth operation of production and development systems. Your typical day will involve providing technical support and maintenance for software products and configured services across multiple platforms. You will work both remotely and onsite, addressing hardware and software issues while implementing technology solutions at the operating system level. Your role will also include troubleshooting basic and intermediate level problems, ensuring that all systems function optimally and meet operational standards.
Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of technical processes and procedures to enhance team knowledge.- Engage in continuous learning to stay updated with the latest technologies and best practices. Professional & Technical Skills:

- Must To Have
Skills:

Proficiency in Firewall Architecture.- Good To Have
Skills:

Experience with Network Security Operations.- Strong understanding of network protocols and security measures.- Experience in troubleshooting network and server issues.- Familiarity with various operating systems and their configurations.
Additional Information:- The candidate should have minimum 3 years of experience in Firewall Architecture.- This position is based at our Pune office.- A 15 years full time education is required. Qualification
15 years full time education

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