Infra Tech Support Practitioner

Job Description

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Infrastructure Program Control Services Good to have skills : Infrastructure Security Vulnerability Management Operations, Network Infrastructures Minimum 3 year(s) of experience is required Educational Qualification : a:Bachelor Degree b:Network certification is preferred Project Role :Infra Tech Support Practitioner Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have Skills :Infrastructure Program Control ServicesGood to Have Skills : Network Infrastructures, Infrastructure Security Vulnerability Management OperationsJob Requirements :Key Responsibilities :a:Server, LAN WAN Maintenance b:IT Asset management c:Anti-Virus OS Patch Management d:Backup Operations e:Ticket Management Helpdesk support, VC support Technical Experience :a:Minimum 3-4 year of experience in managing the Site IT Operations independently b:Hands on experience in maintaining DataCenter, Rack Blade Servers along with devices such as Robotic Tape Library, WiFi Controller etc Professional Attributes :Positive attitude, new learning capability, hard / smart working Educational Qualification:a:Bachelor Degree b:Network certification is preferredAdditional Info : Qualification a: Bachelor Degree b: Network certification is preferred