💼 Infosys BPM is Hiring! Windows Support - Chat Process - Apply Now

🚀 Join Infosys BPM Ltd. – Windows Support (Chat Process) – Hyderabad

Senior Technical Process Executive

About the Role:

Position:

Location:

Experience:

Shift:

What You’ll Do:

• Be the first point of contact for customers seeking assistance with Microsoft Windows & O365 issues.
• Provide fast, clear, and effective solutions through chat support.
• Create a positive experience by showing empathy and patience while troubleshooting.
• Use your technical expertise to diagnose and resolve complex problems.

Must-Have Skills & Qualifications:

• Typing speed of

  35 WPM or higher

  (mandatory)
• Prior experience in

  technical support via chat

• Excellent

  written and verbal communication

  skills
• Any

  Graduate or Postgraduate

  (Degree Certificate & Consolidated Marksheet mandatory)
• Hands-on experience troubleshooting

  Microsoft Windows & O365

  queries
• Certifications like

  Microsoft Certified: Azure Fundamentals or M365 Fundamentals

  are a strong plus
• Strong problem-solving skills and ability to thrive in a fast-paced environment
• Patience, empathy, and a customer-first mindset
• Must be ready for

  100% WFO

  , no hybrid options

Interview Details:

📅 Dates: 9th August 2025

⏰ Time: 10:00 AM – 01:00 PM

📍 Venue: Infosys STP- Office no 5,6-963/2 Madhava Reddy colony, ISB road, pin code- 500032, Gachibowli, Hyderabad, Building number - 3, Basement Lecture Hall, Landmark- Opposite to ISB college

What to Bring:

• Updated resume (printout)
• Two valid photo ID proofs (PAN Card/Driving License/Voter ID/Passport)
• Original education documents for verification (10th, 12th, Graduation sem-wise marksheets, CMM, provisional & original degree certificates)

Important Notes:

• Laptops, cameras, and other electronic devices are

  not allowed

  at the venue due to security reasons.
• Original Government ID is

  mandatory

  for security clearance.
• Preference will be given to

  immediate joiners

  .

Infosys BPM is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace where everyone can thrive.

Ready to launch your career with a global leader?

Come meet us and take the first step toward a rewarding future!

Regards,

Infosys BPM

Talent Acquisition | INFY HR