Infosys BPM is Hiring - Walk-in - Service Desk - Mysore

1 - 4 years

0 Lacs

Mysore Karnataka India

Posted:2 days ago| Platform: Linkedin logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Walk-In Drive @ Infosys BPM Launch Your Career in Service Desk!


Location:

Walk-In Dates:

Time:

Venue:


Mode:


Who We Are Hiring


Service Desk expertise


Open Roles:

Service Desk - Senior Process Executive & Process Specialist


Location:

Work Mode:

Shifts:

Experience:


Your Mission:

  • Provide remote support for laptops, desktops, LAN issues, and applications.
  • Troubleshoot across platforms Windows, Android, iOS.
  • Support Microsoft tools: Outlook, Teams, SharePoint, OneDrive, Skype.
  • Handle registry fixes, patch upgrades, virus/security troubleshooting.
  • Collaborate on network issues including VPN, TCP/IP, and OSI models.
  • Able to handle complex tickets/issues, SLA Compliance & Process Compliance.
  • Customer Interaction Escalation management & Able to handle complex issues and escalations.
  • Knowledge Management- Ability to evaluate Knowledge articles and contribute for enrichment & Process Re-engineering.


Your Toolkit:

  • Intermediate knowledge of OS, browsers, and MS Office Suite.
  • Experience in a busy ICT Service Desk environment.
  • Basic networking knowledge and troubleshooting skills.



What You Need to Bring

  • Excellent communication skills (written & verbal English)
  • Willingness to work in 24x7 rotational shifts
  • Any Full-time Graduate

    (No backlogs)
  • Commitment to

    100% Work from Office (No Hybrid)

  • Readiness to complete client-specific training
  • Ability to handle

    24x7 rotational shifts

  • Preferred:


    Mandatory Documents to Carry

    • Updated

      printout of your resume

    • Any

      2 government-issued photo IDs

      (PAN / Aadhar / Voter ID / Passport)
    • All original academic documents

      for verification:
    • 10th & 12th Marksheets
    • Graduation (All Semesters, CMM, Provisional & Degree Certificate)

    not permitted


    How to Attend the Walk-In

    • Carry a copy of this email/invitation

    • Register your application in advance

    • Walk into the

      Infosys Mysore Office

      on 19th to 23rd January 2026

      between

      10:00 AM 2:00 PM


    Why Infosys BPM?

    • Work with a global brand
    • Extensive training & upskilling programs
    • Fast-track career growth in tech support or customer success
    • Dynamic, inclusive, and team-oriented culture


    Come build your career with Infosys BPM. Lets grow, together.

    We cant wait to meet you!


    Warm Regards,Talent Acquisition Team

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    Infosys BPM

    Information Technology and Services

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