Information Technology Asset Manager

As a Product Owner for IT Asset Management in ServiceNow, your role involves: - Responsible for the functional architecture, process landscape, and implementation of the existing ServiceNow product ITAM. - Planning, coordinating, and controlling product functionalities in collaboration with the platform owner, platform architect, and business stakeholders. - Continuous improvement of the overarching module implementation. - Providing dashboards and reporting on the process KPIs of ITAM processes in coordination with the business. - Providing consultancy and supporting the business in planning, process design, evaluation, and implementation of new and existing ITAM product services. - Responsible for the functional and technical documentation of modifications and configurations. - Planning and conducting regular information sessions for stakeholders about projects, implementations, and innovations in the ServiceNow context of the ITAM product. - Developing, maintaining, and updating internal communication/marketing measures for the product ITAM. - Authoring themes, epics and user stories, defining features for the processes and functionalities within the ITAM product. Qualifications required: - University degree or Equivalent recognized degree. - At least six (6) years of experience in the ServiceNow environment. - At least four (4) years of experience in IT Asset Management, IT Software Asset Management, and asset accounting processes. - Very good skills and experience in implementing and maintaining ITAM environments. - Very good procedural/functional and technical understanding of a CMDB, CSDM, SAM processes, asset integration interfaces, and the ServiceNow data model. - Ability to independently model well-thought-through and structured processes. - Experience in working successfully in an agile environment. - High motivation in quality documentation preparation. - Intercultural experience. - Independent, solution-oriented, and structured way of working. - Interest in new and innovative solution approaches. - Friendly, communicative, and team-oriented appearance. - Comfort zone also includes public speaking situations. - Basic travel readiness. - Very good English skills in writing and speaking. Technical know-how: Mandatory - ITAM 4 years of Experience. - ServiceNow Domain 6 years of Experience. - ServiceNow implementation experience. - ServiceNow ITAM implementation experience. - Ability to provide process insights to the Support team. - Understanding of ServiceNow processes. Good to know - ServiceNow Developer. - ITAM certification. - Integration with other platforms. Additional details about the company may need to be provided separately as they are not included in the job description.,