2755 Information Security Jobs - Page 17

The Mastercard Processing team is looking for an Engineering Manager. who is as passionate about technical leadership as they are about people leadership, someone who enjoys creating and delivering successful software platforms while growing people to perform at their best. Role Formally supervise and coach 2+ teams of engineers to build, enhance, and support multiple applications/services in the delivery of internal or market-facing Products, Platforms, or Product bundles Work with business/product owners to develop and deliver on new services to introduce new products and bundles Ensure objectives and development plans are established at the start of the year and reviewe'd continuously throughout the year Recruit and hire the right talent, always bringing in someone better than at least half the individuals in the role Continuously engage and improve teams performance by conducting recurring 1-1 meetings, knowing your people, managing career development, and understanding who is at risk Provide and facilitate timely feedback, coaching in the moment, and mentoring for staff at all levels Emulate and drive Mastercard Way behaviours through their behaviour, recognitions, coaching, and employee engagement Manage and optimize budgets, forecasting, and cost allocation while delivering on business needs in the areas of ownership Provide strategic thinking and leadership related to a wide range of applications and systems, or software-development methodologies Benchmark and drive engineering productivity, quality, and technology policy compliance in the areas of ownership Proactively share and seek knowledge within their Guild/Program to drive reuse of patterns/libraries/practices and enhance productivity Technical Qualifications Experience working in cross-functional and large projects IT experience with successful track record in managing small scale development organization (2+ teams) with demonstrated thought-leadership, cross-functional influence, and partnership Progressively grown career with proven design and development experiences in multiple languages, secure coding standards (eg, OWASP, CWE, SEI CERT), and vulnerability management. Has skills in building and supporting applications using open frameworks to achieve reuse and reduce development times (eg, Spring Boot, Angular, others) Understands internals of operating systems (Windows, Linux) to deliver interoperable and performant code Able to perform debugging and troubleshooting to analyse core, heap, thread dumps and remove coding errors Has skills to document and coach team on the development practices and coding guidelines (eg, branching, peer reviews, library use, logging, scanning rules, test-driven development, error handling) Has skills to undertake a technical review of code across applications and their dependencies to look for anti-patterns and promote continuous refactoring Understands and elaborates technical debt and operational issues to drive prioritization discussions with stakeholders to improve the run experience Understands system architecture to plan for platform and infrastructure capacity (eg, database, compute, network, storage) and drives the dependency prioritization to reduce the delivery lead time Has skills to understand customer journeys and ensure a Mastercard good experience by continuously reducing Mean time to mitigate (MTTM) for incidents and ensuring high availability (99.95% as a starting point) Has skills to simplify deployment and eliminate software and infrastructure snowflakes using standardized platforms, ephemeral instances, and automation Has skills to orchestrate release workflows and pipelines and apply standardized pipelines via APIs to achieve CI and CD using industry-standard tools (eg, Jenkins, Bamboo, AWS/Azure pipelines, XL Release, others) Has experience handling projects in banking domain, Processing knowledge is a plus. Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: Abide by Mastercard s security policies and practices. Ensure the confidentiality and integrity of the information being accessed. Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.

As a Lead Software Engineer at the Loyalty Rewards and Segments Organization, you will be responsible for designing, developing, testing, and delivering software frameworks in the areas of event-driven architecture and zero trust for use in large-scale distributed systems. Loyalty Rewards and Segments is an organization within Mastercard that provide end to end loyalty management solution for banks, merchants and Fintechs. The ideal candidate for this role will have a strong background in software design, development, and testing, with a passion for technology and software development. They will be highly motivated, intellectually curious, and analytical, with a desire to continuously learn and improve. As a member of the Loyalty Rewards and Segments team, you will have the opportunity to work on cutting-edge technologies and collaborate with cross-functional teams to deliver software frameworks that meet the needs of Mastercards customers. Key Responsibilities: Lead the technical direction, architecture, design, and engineering practices. Prototype and proving concepts for new technologies, application frameworks, and design patterns to improve software development practices. Design and develop software frameworks using industry-standard best practices and methodologies Write efficient and maintainable code that meets feature specifications Debug and troubleshoot code to resolve issues and improve performance Validate software functionality, including performance, reliability, and security Collaborate with cross-functional teams to architect and deliver new services Participate in code reviews to ensure code quality and consistency Document software design, development, and testing processes Balance trade-offs between competing interests with judgment and experience. Identify synergies and reuse opportunities across teams and programs. Key Expectations: Focus on individual and team objectives as an active participant in the Agile/Scrum development process, completing assignments on time, with the necessary quality, and in accordance with the project timeline Continuously learn and keep up-to-date with the latest software development technologies and methodologies Communicate effectively and professionally with team members and stakeholders Proactively identify opportunities for process improvements and efficiency gains Demonstrate a commitment to quality, best practices, and continuous improvement All About You: You have an exceptional foundation in Computer Science fundamentals, web applications & services, and microservices-based software architecture. You have demonstrated experience architecting solutions based on platform-as-a-service (PaaS) and containers, including PCF, Kubernetes, and cloud-native technologies. You have architected & designed high transaction volume, financial (banking, payment) systems that operate at global scale and extreme up-time requirements. You have experience with web technologies including HTML5, CSS, Javascript, and front-end frameworks such as Angular. You have extensive experience in designing and building global-scale, back-end micro services using Java, Spring, Spring Boot, Pivotal Cloud Foundry, Kafka, RabbitMQ You have a deep understanding of storage technologies such as PostgreSQL or SQL Server, and how to effectively leverage them at massive scale. You have deep experience with cloud-native technologies and best practices, including Azure & AWS. You have experience with automated testing and successfully releasing software in a continuous delivery model using Git. You enjoy working in an Agile environment focused on continuous improvement. You have a strong desire to collaborate and provide mentorship to technology teams. You enjoy working with product leaders to inform and support options for delivering highly capable solutions that meet market demands. You desire to be hands-on building prototypes to solve complex business problems. You have excellent communication skills with both technical and non-technical people. You are a relentless self-starter who works quickly and efficiently to support product and technical objectives. You advocate for what s technically important and doing the right thing.

Mastercard s Corporate Solutions team is a rapidly growing organization with responsibilities to deliver innovative solutions to help our customers grow and expand their business. Focused on thinking big and scaling fast around the globe, this dynamic team is responsible for end-to-end solutions for a diverse global customer base. We are seeking a Software Development Engineer to lead a cross-functional development team within the Corporate Solutions organization. Role: Hands on Building performant, scalable and secure web applications. Provide leadership, guidance and direction on systems and web application architecture and system design. Guide and coach less experienced engineers. Focus on user-centered design. Spearhead design, technical and code reviews. Implement coding standards and approaches. Promote an Agile approach to software development. Insist on a culture of continuous integration and delivery, automation and minimizing blast radius. Collaborate with teams across the organization to mitigate risk and resolve dependencies. All About You: Successfully designed and developed externally facing web applications utilizing modern single page application frameworks. Angular and React JS preferred. Good understanding of JavaScript and it s benefits and quirks. Proven experience building ADA and WCAG compliant web applications. Successfully designed and developed cloud ready REST APIs utilizing industry best practices. Good understanding of Cloud Architecture and it s benefits and quirks. Good understanding of Messaging frameworks and event-based architecture and it's benefits and quirks. Possess an understanding of multi-tier web development, including knowledge of server-side technologies and databases. Understanding of web application optimizations such as progressive web apps, web workers, browser repaints and reflows, performance and memory optimizations, debugging memory leaks, caching, flame graphs. Experience and knowledge of authentication and authorization workflows using concepts like JWT. Have proficiency in Quality engineering and experience working with Quality leads to define processes and technologies. Passion for improving code quality using approaches such as unit and end to end testing. Deep knowledge of Continuous Integration and Delivery and toolsets that provide this ability. Understanding of agile principles and methodologies and experience implementing and adapting them to fit the team's needs. Use and understand Git based source control systems. Tech Stack: Java 11+, Spring Boot, Apache Kafka, SQL and no SQL databases, REST API, Angular 11+

The Services Portfolio Management team is looking for a Senior Analyst, Big Data Analytics & Engineering to build a new product that will serve actionable insights to all Programs under Mastercard Services Portfolio. The ideal candidate should have a proven ability to analyze large data sets and effectively communicate their findings. They must have prior experience in product development, be highly motivated, innovative, intellectually curious, analytical, and possess an entrepreneurial mindset. Role Build a solution stack for a dashboard including front end in PowerBI/Tableau, data integrations, database models, ETL jobs, etc Identify opportunities to introduce Automation and AI tools into workflows. Translate product requirements into tangible technical solution specifications and high quality, on time deliverables. Partner with other automation specialists across Services I&E to learn and build best practices for building and running the Portfolio Cockpit tool. Identify gaps and conceptualize new product/platform capabilities as required. Proactively identify automation opportunities All About You Experience with data analysis, with a background in building KPIs and reporting. PowerBI experience preferred or other reporting tools like Tableau, DOMO. Experience with PowerApps or other No/Low-code app development tools is a plus Experience in systems analysis and application design and development. Ability to deliver technology products/services in a high growth environment where priorities change rapidly. Proactive self-starter seeking initiatives for advancement. Understanding of data architecture and some experience in building logical/conceptual data models or creating data mapping documentation. Experience with data validation, quality control, and cleansing processes for new and existing data sources. Strong problem-solving, quantitative, and analytical skills. Advanced SQL skills, ability to write optimized queries for large data sets. Exposure to Python, Scala, Spark, Cloud, and other related technologies is advantageous. In-depth technical knowledge, and ability to learn new technologies. Attention to detail and quality. Team player with effective communication skills. Must be able to interact with management, internal stakeholders, and collect requirements. Must be able to perform in a team, use judgment, and operate under ambiguity. Experience in leveraging generative AI tools to enhance day-to-day tasks is beneficial.

The BizOps team is looking for a Site Reliability Engineer who can help us solve problems, build our CI/CD pipeline and lead Mastercard in DevOps automation and best practices Are you a born problem solver who loves to figure out how something works Are you a CI/CD geek who loves all things automation Do you have a low tolerance for manual work and look to automate everything you canBusiness Operations is leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change & standards throughout the development, quality, release, and product organizations We need team members with an appetite for change and pushing the boundaries of what can be done with automation Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must Mission The role of business operations is to be the production readiness steward for the platform This is accomplished by closely partnering with developers to design, build, implement, and support technology services A business operations engineer will ensure operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation are implemented throughout the delivery process Business Operations plays a key role in leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change and standards throughout the development, quality, release, and product organizations We accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products The goal of every biz ops team is to shift left to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience, and increase the overall value of supported applications Biz Ops teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments A biz ops focus is also on streamlining and standardizing traditional application specific support activities and centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders Ultimately, the role of biz ops is to align Product and Customer Focused priorities with Operational needs we'regularly review our run state not only from an internal perspective, but also understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications Responsibilities Engage in and improve the whole lifecycle of services from inception and design, through deployment, operation and refinement Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns Support services before they go live through activities such as system design consulting, capacity planning and launch reviews Maintain services once they are live by measuring and monitoring availability, latency and overall system health Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices Practice sustainable incident response and blameless postmortems Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover Work with a global team spread across tech hubs in multiple geographies and time zones Share knowledge and mentor junior resources Qualifications BS degree in Computer Science or related technical field involving coding (eg, physics or mathematics), or equivalent practical experience Experience with algorithms, data structures, scripting, pipeline management, and software design Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive Ability to help debug and optimize code and automate routine tasks We support many different stakeholders Experience in dealing with difficult situations and making decisions with a sense of urgency is needed Experience in one or more of the following is preferred: C, C++, Java, Python, Go, Perl or Ruby Interest in designing, analyzing and troubleshooting large-scale distributed systems We need team members with an appetite for change and pushing the boundaries of what can be done with automation Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must Experience in industry standard CI/CD tools like Git/BitBucket, Jenkins, Maven, Artifactory, and Chef Experience designing and implementing an effective and efficient CI/CD flow that gets code from dev to prod with high quality and minimal manual effort is desired

Responsible for all aspects of customer implementation engagements, including consultancy, training, project management, testing, and customized production configurations for existing and new customers Accountable for integrating new products into the global implementation framework Partners with GP&S, sales team, Customer Delivery and O&T to customize specific implementation plans while providing technical and product expertise to customers pre and post launch Takes the lead as the primary interface between the customer and MasterCard during technical implementations where project complexity is tailored to meet unique customer needs Responsibilities Manages small projects and/or initiatives as an experienced individual contributor with specialized knowledge of the assigned discipline Guides customers through established processing rules, specifications and required documentation Conducts detailed testing of data elements, sub elements, network configurations and interfaces; validates all customer test cases to ensure production readiness Suggests configuration/production setup changes with minimal guidance; identifies potential issues to escalate to leadership Takes greater lead in the development of products (eg, analyzes product time-to-market, reduces inefficiencies, identifies areas for improvement) Provides technical guidance to less experienced team members Experience supporting standard infrastructure design and implementation Demonstrated understanding of Mastercards core products and services Successfully completed detailed testing and implementation of hardware and software elements Demonstrated understanding of transaction processing Experience leading customers through trainings and manuals; answers general questions Overview The Customer Implementation System (CIS) Team works in partnership with the Customer Delivery, Global Products & Services and Account Teams in the NAM region focusing on providing expert consultation, leading implementation and post production project support on all of MasterCard Core and Emerging Products for our existing & new customers in the region Team members are based throughout NAM region Role Managing multiple projects and initiatives as a Implementation Project Manager working through standard and complex projects, manage the technical quality of MasterCards customers and their processor s transaction processing host interfaces with MasterCards processing networks Through discussion with customers, translates the needs into implementation activities, and guides customers with the established implementation procedures, standard specification and required documentation to provide end-to-end project execution throughout processing implementation projects. Drive customer processing implementation projects of electronic payments processing business activities following the global project coordination methodology Be the subject matter expert on MasterCard products and services for internal and external customers All About You Experience with MasterCard services in the past (dual-message/single-message) is a plus Communicates we'll and clearly with internal teams & customers both on technical and the business aspects on various levels of engagement through conference calls or emails or face to face meeting You constantly provide and request input/feedback to make your work more efficient and improve the teams performance & processes overall You work we'll with other team members to support our customer during and after implementation You are highly motivated, enterprising team player Proficiency in Microsoft Excel, Word, PowerPoint, and MS Project

This high-profile role will partner with the B2B Travel and Business Platforms teams to drive the business forward, win new deals, and fuel growth in Corporate Solutions. This role will include deal structuring and negotiation, P&L management, business case & decision support, FP&A, and ad-hoc analytics. Role: Build robust deal models for B2B travel and business platforms, building compelling proposals for future clients while maximizing Mastercard profitability. Present deal models to business partners, finance leaders, and external clients and support business case for approvals. Create financial plans, forecasts, and manage variance analysis process. Partner with business management to achieve financial results, highlighting risks & opportunities and provide sound recommendations to achieve targets. Maintain and produce regular reporting to update management on financial and business performance. Align with regional finance teams on budget, financial forecasts, variance analysis, and risks/opportunities for B2B Travel. Work with Tax, Legal, Controllership and other functions as needed to appropriately structure and account for new customer propositions. Build and maintain close relationships with business partners to provide financial/business case support & inform decision making. Develop, track, and analyse key business performance metrics and share insights with business partners and senior leaders. Support senior level reviews (eg board decks, monthly CEO/CFO update, monthly business reviews, etc) with performance tracking, key insights & outlooks, and ad-hoc analytics, presented in a clear and compelling manner. Support effective cost management and drive financial discipline. Analyse client-level actual and forecasted revenue trends to identify opportunities and risks and incorporate those findings into the forecast. Ensure a sound, we'll-controlled financial environment. All About You Previous experience in deal management/structuring highly desirable Advanced modelling and analytical skills (both quantitative and qualitative) Excellent project management, follow up and organizational skills Proactive, with the ability to identify issues before they develop into problems; resolving issues directly or through escalation to appropriate partners Strong sense of ownership and able to deliver results within tight deadlines Adept at building relationships with a broad set of colleagues Able to work on numerous projects/workstreams simultaneously Strong verbal and written communication skills Intellectually curious and driven to find and share the story behind the numbers Operates with urgency, demonstrates exceptional time management Adept at distilling complex information and deal models into crisp and concise communications for internal management or external client review Executive presence, ability to influence others, stands up for whats right in the face of business pressure while searching for paths towards agreement Comfortable interacting with all levels of management bachelors Degree in finance or accounting; (MBA/ACCA/ACA/CFA/CIMA preferred)

The Financial Planning & Analysis function manages all aspects of management reporting encompassing budgeting and forecasting, strategic and customer planning. This includes the management and execution of the corporate reporting and planning requirements. Role: Support the financial close process through the analysis of variances against budget, forecasts, prior year actuals, key business drivers and initiatives. Review and provide thoughtful business driven commentary to senior management. Support the development of the annual plan/budget and forecast for scheduled cycle. Manage, develop and update standardized financial reporting packages that will help drive and support the business, inclusive of business metrics/KPIs. Also support consolidation of revenue and expense risks and opportunities and review and respond promptly to ad-hoc requests for information and analysis Execute on financial process improvements by building and maintaining financial tools to perform analysis and modeling; review and create suggestions to financial systems Investigate and create opportunities for automation and more efficient methods of creation and delivery anticipating needs of internal customers, members, and other stakeholders On top of FP&A responsibilities will have the opportunity to assist other finance business partners Support special projects as they arise All About You Educational qualification: Chartered Accountant/CPA/CFA/ACCA or MBA Finance Good knowledge of all phases of financial planning and management Good knowledge of Business Intelligence tools and experience with financial systems/applications (eg Hyperion and Oracle) Good understanding of reporting, forecasting and budgeting techniques. Strong analytical and problem-solving skills Self-motivated with a proven track record of delivering success while operating in a team environment. Ability to deliver results in a fast-paced environment with a sense of urgency and accuracy Ability to manage multiple activities of different nature in a condensed timeframe Excellent communication and presentation skills Good strategic thinking and business understanding. Good relationship management and networking skills. Ambitious, highly driven and motivated.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Software Engineering Who is Mastercard Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview: The Mastercard Processing team is looking for an Engineering Manager. who is as passionate about technical leadership as they are about people leadership, someone who enjoys creating and delivering successful software platforms while growing people to perform at their best. Role Formally supervise and coach 2+ teams of engineers to build, enhance, and support multiple applications/services in the delivery of internal or market-facing Products, Platforms, or Product bundles Work with business/product owners to develop and deliver on new services to introduce new products and bundles Ensure objectives and development plans are established at the start of the year and reviewed continuously throughout the year Recruit and hire the right talent, always bringing in someone better than at least half the individuals in the role Continuously engage and improve teams performance by conducting recurring 1-1 meetings, knowing your people, managing career development, and understanding who is at risk Provide and facilitate timely feedback, coaching in the moment, and mentoring for staff at all levels Emulate and drive Mastercard Way behaviours through their behaviour, recognitions, coaching, and employee engagement Manage and optimize budgets, forecasting, and cost allocation while delivering on business needs in the areas of ownership Provide strategic thinking and leadership related to a wide range of applications and systems, or software-development methodologies Benchmark and drive engineering productivity, quality, and technology policy compliance in the areas of ownership Proactively share and seek knowledge within their Guild/Program to drive reuse of patterns/libraries/practices and enhance productivity Technical Qualifications Experience working in cross-functional and large projects IT experience with successful track record in managing small scale development organization (2+ teams) with demonstrated thought-leadership, cross-functional influence, and partnership Progressively grown career with proven design and development experiences in multiple languages, secure coding standards (e.g., OWASP, CWE, SEI CERT), and vulnerability management. Has skills in building and supporting applications using open frameworks to achieve reuse and reduce development times (e.g., Spring Boot, Angular, others) Understands internals of operating systems (Windows, Linux) to deliver interoperable and performant code Able to perform debugging and troubleshooting to analyse core, heap, thread dumps and remove coding errors Has skills to document and coach team on the development practices and coding guidelines (e.g., branching, peer reviews, library use, logging, scanning rules, test-driven development, error handling) Has skills to undertake a technical review of code across applications and their dependencies to look for anti-patterns and promote continuous refactoring Understands and elaborates technical debt and operational issues to drive prioritization discussions with stakeholders to improve the run experience Understands system architecture to plan for platform and infrastructure capacity (e.g., database, compute, network, storage) and drives the dependency prioritization to reduce the delivery lead time Has skills to understand customer journeys and ensure a Mastercard good experience by continuously reducing Mean time to mitigate (MTTM) for incidents and ensuring high availability (99.95% as a starting point) Has skills to simplify deployment and eliminate software and infrastructure snowflakes using standardized platforms, ephemeral instances, and automation Has skills to orchestrate release workflows and pipelines and apply standardized pipelines via APIs to achieve CI and CD using industry-standard tools (e.g., Jenkins, Bamboo, AWS/Azure pipelines, XL Release, others) Has experience handling projects in banking domain, Processing knowledge is a plus. Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: Abide by Mastercard s security policies and practices. Ensure the confidentiality and integrity of the information being accessed. Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Software Engineer I Job Description Summary Job Description Summary Who is Mastercard Mastercard is a global technology company in the payments sector. We power payments and provide products and services for individuals and industries all around the world. Our people, technology, data and brand provide the capabilities that drive our success. We believe in connecting people to priceless possibilities. As a company, we know that our success is driven by the skills, experience, integrity and mindset of the talent we hire. By building an inclusive, world-class culture, our employees have once-in-a-career opportunities to be a part of teams that have a greater impact on our community and our world. We invite you to join our team to find out how you too can start something priceless. Overview Mastercard s Corporate Solutions team is a rapidly growing organization with responsibilities to deliver innovative solutions to help our customers grow and expand their business. Focused on thinking big and scaling fast around the globe, this dynamic team is responsible for end-to-end solutions for a diverse global customer base. We are seeking a Software Development Engineer to lead a cross-functional development team within the Corporate Solutions organization. Role: Hands on Building performant, scalable and secure web applications. Provide leadership, guidance and direction on systems and web application architecture and system design. Guide and coach less experienced engineers. Focus on user-centered design. Spearhead design, technical and code reviews. Implement coding standards and approaches. Promote an Agile approach to software development. Insist on a culture of continuous integration and delivery, automation and minimizing blast radius. Collaborate with teams across the organization to mitigate risk and resolve dependencies. All About You: Successfully designed and developed externally facing web applications utilizing modern single page application frameworks. Angular and React JS preferred. Good understanding of JavaScript and it s benefits and quirks. Proven experience building ADA and WCAG compliant web applications. Successfully designed and developed cloud ready REST APIs utilizing industry best practices. Good understanding of Cloud Architecture and it s benefits and quirks. Good understanding of Messaging frameworks and event-based architecture and it s benefits and quirks. Possess an understanding of multi-tier web development, including knowledge of server-side technologies and databases. Understanding of web application optimizations such as progressive web apps, web workers, browser repaints and reflows, performance and memory optimizations, debugging memory leaks, caching, flame graphs. Experience and knowledge of authentication and authorization workflows using concepts like JWT. Have proficiency in Quality engineering and experience working with Quality leads to define processes and technologies. Passion for improving code quality using approaches such as unit and end to end testing. Deep knowledge of Continuous Integration and Delivery and toolsets that provide this ability. Understanding of agile principles and methodologies and experience implementing and adapting them to fit the team s needs. Use and understand Git based source control systems. Tech Stack: Java 11+, Spring Boot, Apache Kafka, SQL and no SQL databases, REST API, Angular 11+ Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Software Engineer - Full Stack developer As a Lead Software Engineer at the Loyalty Rewards and Segments Organization, you will be responsible for designing, developing, testing, and delivering software frameworks in the areas of event-driven architecture and zero trust for use in large-scale distributed systems. Loyalty Rewards and Segments is an organization within Mastercard that provide end to end loyalty management solution for banks, merchants and Fintechs. The ideal candidate for this role will have a strong background in software design, development, and testing, with a passion for technology and software development. They will be highly motivated, intellectually curious, and analytical, with a desire to continuously learn and improve. As a member of the Loyalty Rewards and Segments team, you will have the opportunity to work on cutting-edge technologies and collaborate with cross-functional teams to deliver software frameworks that meet the needs of Mastercards customers. Role Key Responsibilities: Lead the technical direction, architecture, design, and engineering practices. Prototype and proving concepts for new technologies, application frameworks, and design patterns to improve software development practices. Design and develop software frameworks using industry-standard best practices and methodologies Write efficient and maintainable code that meets feature specifications Debug and troubleshoot code to resolve issues and improve performance Validate software functionality, including performance, reliability, and security Collaborate with cross-functional teams to architect and deliver new services Participate in code reviews to ensure code quality and consistency Document software design, development, and testing processes Balance trade-offs between competing interests with judgment and experience. Identify synergies and reuse opportunities across teams and programs. Key Expectations: Focus on individual and team objectives as an active participant in the Agile/Scrum development process, completing assignments on time, with the necessary quality, and in accordance with the project timeline Continuously learn and keep up-to-date with the latest software development technologies and methodologies Communicate effectively and professionally with team members and stakeholders Proactively identify opportunities for process improvements and efficiency gains Demonstrate a commitment to quality, best practices, and continuous improvement All About You: You have an exceptional foundation in Computer Science fundamentals, web applications & services, and microservices-based software architecture. You have demonstrated experience architecting solutions based on platform-as-a-service (PaaS) and containers, including PCF, Kubernetes, and cloud-native technologies. You have architected & designed high transaction volume, financial (banking, payment) systems that operate at global scale and extreme up-time requirements. You have experience with web technologies including HTML5, CSS, Javascript, and front-end frameworks such as Angular. You have extensive experience in designing and building global-scale, back-end micro services using Java, Spring, Spring Boot, Pivotal Cloud Foundry, Kafka, RabbitMQ You have a deep understanding of storage technologies such as PostgreSQL or SQL Server, and how to effectively leverage them at massive scale. You have deep experience with cloud-native technologies and best practices, including Azure & AWS. You have experience with automated testing and successfully releasing software in a continuous delivery model using Git. You enjoy working in an Agile environment focused on continuous improvement. You have a strong desire to collaborate and provide mentorship to technology teams. You enjoy working with product leaders to inform and support options for delivering highly capable solutions that meet market demands. You desire to be hands-on building prototypes to solve complex business problems. You have excellent communication skills with both technical and non-technical people. You are a relentless self-starter who works quickly and efficiently to support product and technical objectives. You advocate for what s technically important and doing the right thing. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary BizOps Engineer I Job Description Summary The BizOps team is looking for a Site Reliability Engineer who can help us solve problems, build our CI/CD pipeline and lead Mastercard in DevOps automation and best practices. Are you a born problem solver who loves to figure out how something worksAre you a CI/CD geek who loves all things automationDo you have a low tolerance for manual work and look to automate everything you canBusiness Operations is leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change & standards throughout the development, quality, release, and product organizations. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. Mission The role of business operations is to be the production readiness steward for the platform. This is accomplished by closely partnering with developers to design, build, implement, and support technology services. A business operations engineer will ensure operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation are implemented throughout the delivery process. Business Operations plays a key role in leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change and standards throughout the development, quality, release, and product organizations. We accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products. The goal of every biz ops team is to shift left to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience, and increase the overall value of supported applications. Biz Ops teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. A biz ops focus is also on streamlining and standardizing traditional application specific support activities and centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders. Ultimately, the role of biz ops is to align Product and Customer Focused priorities with Operational needs. We regularly review our run state not only from an internal perspective, but also understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications. Responsibilities Engage in and improve the whole lifecycle of services from inception and design, through deployment, operation and refinement. Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns Support services before they go live through activities such as system design consulting, capacity planning and launch reviews. Maintain services once they are live by measuring and monitoring availability, latency and overall system health. Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity. Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices. Practice sustainable incident response and blameless postmortems. Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover Work with a global team spread across tech hubs in multiple geographies and time zones Share knowledge and mentor junior resources Qualifications BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience. Experience with algorithms, data structures, scripting, pipeline management, and software design. Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive. Ability to help debug and optimize code and automate routine tasks. We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed. Experience in one or more of the following is preferred: C, C++, Java, Python, Go, Perl or Ruby. Interest in designing, analyzing and troubleshooting large-scale distributed systems. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. Experience in industry standard CI/CD tools like Git/BitBucket, Jenkins, Maven, Artifactory, and Chef. Experience designing and implementing an effective and efficient CI/CD flow that gets code from dev to prod with high quality and minimal manual effort is desired." Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Associate Analyst, Financial Planning & Analysis Overview Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. The Financial Planning & Analysis function manages all aspects of management reporting encompassing budgeting and forecasting, strategic and customer planning. This includes the management and execution of the corporate reporting and planning requirements. Role: Support the financial close process through the analysis of variances against budget, forecasts, prior year actuals, key business drivers and initiatives. Review and provide thoughtful business driven commentary to senior management. Support the development of the annual plan/budget and forecast for scheduled cycle. Manage, develop and update standardized financial reporting packages that will help drive and support the business, inclusive of business metrics/KPIs. Also support consolidation of revenue and expense risks and opportunities and review and respond promptly to ad-hoc requests for information and analysis Execute on financial process improvements by building and maintaining financial tools to perform analysis and modeling; review and create suggestions to financial systems Investigate and create opportunities for automation and more efficient methods of creation and delivery anticipating needs of internal customers, members, and other stakeholders On top of FP&A responsibilities will have the opportunity to assist other finance business partners Support special projects as they arise All About You Educational qualification: Chartered Accountant/CPA/CFA/ACCA or MBA Finance Good knowledge of all phases of financial planning and management Good knowledge of Business Intelligence tools and experience with financial systems/applications (e.g. Hyperion and Oracle) Good understanding of reporting, forecasting and budgeting techniques. Strong analytical and problem-solving skills Self-motivated with a proven track record of delivering success while operating in a team environment. Ability to deliver results in a fast-paced environment with a sense of urgency and accuracy Ability to manage multiple activities of different nature in a condensed timeframe Excellent communication and presentation skills Good strategic thinking and business understanding. Good relationship management and networking skills. Ambitious, highly driven and motivated. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.

Coordinate the activities of any applicable departments to ensure that all quality deadlines are met Support the efforts of senior management and operations Create uniform and consistent procedures and systems in all aspects and areas of Company functions Produce & analyze statistical data for Company incentive programs Complete random audits on client portfolios or specific Agents and review results with the appropriate MC or Senior Management Notify the appropriate MC or senior management of any malpractice by an Agent, as identified in the audit process, so that training or disciplinary action may be undertaken as is appropriate Record and communicate changes to the Quality Management System to all affected departments within the Company Work with employees in each department to improve systems and processes Conduct audits of processes of the Quality Management System to ensure systems are in place, and to identify areas of non-conformance Identify opportunities for training on Quality processes and ensure that staff are trained and tested to meet Company requirements Champion company core values and other company programs Other duties as assigned Education: High School Diploma or Equivalent College Diploma or University Degree Experience: Minimum six months BGO experience in an Agent position or equivalent work experience & previous quality-related experience within or outside of the Company Certificates, Licenses, & Registration: There are no personal certification, licensing, or registration requirements for this job Reports to: QA Team Leader What Were Looking For: All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) - French. Please note that Information security responsibilities are based on role. Why Join Us Growth Opportunities : We believe in promoting from within and providing opportunities for career advancement. Comprehensive Training : We offer extensive paid training to ensure you re equipped for success. Team-Oriented Culture : Work in a collaborative, supportive environment with peers who are passionate about what they do. Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees. Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you ll build strong connections. State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity. Rewarding Work: Help businesses grow while making a real difference in people s lives!

Engage with customers on all inbound/outbound calls, emails, and other channels of communication applicable and provide support to update customer s account information Work with dealerships and client support teams as needed to achieve optimal customer satisfaction in relation to service, customer complaints, warranty issues and recalls Overcome consumer objections through effective de-escalation methods, and refer complaints immediately to the appropriate reporting Manager. Update customer files with appropriate information and ensure information being placed in customer files follow regulatory, client specific, and corporate guidelines Make accurate records as needed in both French and English, as applicable, for specific case types. Review customer files and take appropriate actions in a timely manner Think creatively both in terms of solutions to complex complaints and process improvement. Collaborate cross-functionally on root cause analysis and drive resolution of customer issues Ensure customer satisfaction and provide professional customer support Ensure to deliver Bill Gosling Outsourcing and client metrics and expectations on a regular basis. Champion company core values and other company programs Other duties as assigned Education North America - Minimum High School Diploma or equivalent is required Philippines - Minimum of 2 years post-secondary or equivalent is required Costa Rica - No Minimum requirement United Kingdom - No Minimum requirement Experience Previous experience in an Agent/Customer Service Representative is preferred but not required Exceptional communication and writing skills with attention to detail, grammar, brand tone, and voice. Resiliency with ability to bounce back from challenging interactions and manage through complexity and uncertainty Reports to: Floor Support/ Team Leader, Operations/ Team Leader Working, Operations/ Managing Coach, Operations What Were Looking For: INFORMATION SECURITY RESPONSIBILITIES All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) - French. Please note that Information security responsibilities are based on role. Why Join Us Growth Opportunities : We believe in promoting from within and providing opportunities for career advancement. Comprehensive Training : We offer extensive paid training to ensure you re equipped for success. Team-Oriented Culture : Work in a collaborative, supportive environment with peers who are passionate about what they do. Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees. Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you ll build strong connections. State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity. Rewarding Work: Help businesses grow while making a real difference in people s lives!

The Chief Security Officer (CSO) is responsible for the strategic leadership, direction, and oversight of all corporate security functions. This includes information security, physical security, risk management, incident response, compliance, and business continuity. The CSO will work closely with executive leadership and cross-functional teams to ensure the company s assets, employees, and data are protected. 1. Enterprise Security Leadership Own and evolve SmartQ s global security strategy covering cyber, infrastructure, product, data, and field security. Act as a strategic partner to product, engineering, and business teams, enabling innovation while maintaining strong security. Serve as the primary representative for security audits, stakeholder reviews, and compliance programs (SOC 2, ISO 27001, GDPR, Compass standards). 2. Infrastructure & Endpoint Security Drive secure development practices and zero-trust architecture across cloud environments (AWS/GCP). Lead configuration and monitoring of SIEM tools, firewalls, endpoint protection (Trend Micro, Zscaler), mobile device management (Intune), and enterprise patch and compliance tools (Tanium, OS license validation, AV coverage). Review codebases, infrastructure-as-code templates, and DevSecOps pipelines. Lead endpoint security hardening for enterprise laptops/desktops and POS/kiosk devices, ensuring full visibility and compliance. 3. Compliance & Risk Governance Design and implement internal security controls, vulnerability assessments, and threat intelligence frameworks. Oversee third-party security evaluations, vendor compliance, and deployment of governance tools (SQ Lens). Build operational compliance dashboards for real-time tracking of endpoint compliance (AV, patch, OS licensing, Zscaler). Ensure adherence to Compass Group, global, and regional data protection regulations. 4. Crisis Management & Incident Response Build a company-wide incident response program and conduct periodic drills. Lead incident response teams during breaches, ensuring rapid mitigation and transparent reporting. Maintain clear playbooks for POS, cloud, and field environments. 5. Security Awareness & Culture Building Build and mentor the InfoSec team. Champion a security-first culture through training programs, phishing simulations, and awareness campaigns. Drive targeted security awareness for field users (POS operators, kitchen staff, warehouse) ensuring operational teams understand and follow security best practices. Qualifications: Bachelor s degree in computer science, Engineering, or a related field (or equivalent experience). 15+ years in information security or cybersecurity leadership roles. Proven experience in cloud security, compliance audits, and vendor governance. Deep understanding of SOC 2, ISO 27001, GDPR frameworks. Proficiency in tools like SIEM, DLP, EDR, IAM, and secure SDLC practices. Certifications such as CISSP, CISM, CISA, or ISO 27001 LA. Strong communication skills and experience working with global teams and enterprise clients. Prior experience in high-growth B2B tech, consumer tech, retail, POS, or kiosk systems. Understanding of AI/ML security risks and modern data governance models. : .

The primary objective of the Security & Loss Prevention coordinator is to ensure the protection of people & assets of Amazon s FC in accordance with global Security guidelines and Policies The role is cross-functional and requires deep collaboration and influencing ability with stakeholders from business and corporate functions To Assist Security Manager, in day to day activities, planning, sourcing and executing the process and procedure. The Security Coordinator along with Security Team works together to ensure and maintain high quality and timely support to the Operations of the organization 1. Security Operation Rationalization & Review of Guard Force Profiling of Guard Force Implementation & Follow-up of Security Plan Review of Post Site Instruction Reports Daily, Weekly, Monthly, Half yearly and Annual Security Team is ensuring that SLAs for all processes are being taken care of All the Control Room systems are functioning properly Patrolling Observations & Corrective action and follow ups Daily Vehicle Movements Ensure all posts are 4M & 5S compliant 2. Audits/Certifications Keeping the plans & SOPs updated Periodical Check of Documentation Preparation of Documents for Internal & External Audits Follow up on Lights, Hydrants, Emergency Exit door, & all access reader Reports No of Employees entry / Exit thru Frisking Points Review of Manpower required at Frisking Points Maintenance of Systems Installed at Frisking Area Maintenance of Systems Installed at Frisking Area & Improvement Surprise Check and reports 5S Audits of all Frisking Points and Implementation of suggested Points 4. Process Improvement & Loss Prevention Program Process Review & Necessary Improvements Process Improvisation Quarterly Assessment Loss Prevention Report Feed backs from Shop Floors Follow up & Completion of CAPA Loss Prevention Audits 5. Scrap Disposal Auditing Process Review & Necessary Improvements No of Vehicle in & Out Movement Surprise Checks and Scrap yards and report Cross functional Team Audits 6. Security System Ensure 95 % serviceability of all Systems Ensure 100% Training of all security guards Controlling of Access & Review of Access level Hygiene Status Report & Operational Effectiveness of Security gadgets. Preventive maintenance Schedule for all Security Gadgets & its Improvements Monthly Review Meeting with AMC Vendor and Updates New Projects & Completion report Reports Daily, Weekly & Monthly reports Daily Defect Follow ups Reports & Follow ups Of Near Miss, Suspected Movements & Process violation at production 7. Loss Prevention Analysis Working closely with ICQA team and do the analysis of all unreconciled ASINs Quick Completion Investigation and submission of reports Loss prevention audits and recommendations if any Surprise Checks and submission of reports Follow up & Completion of CAPA with regards to Concern areas 8. Security Stores and Assets Maintenance of updated Assets list Maintenance Schedule of Assets & Security Gadgets Graduation with minimum 3 years of experience in the field of Security, Loss Prevention, Shrinkage, Asset Protection, Investigations, Inventory University degree level or equivalent through experience and professional certification. A minimum of 35 years in law enforcement or security-related profession. Extensive and up to date knowledge of security equipment and technology. Experience in managing or coordinating security investigations of complex nature. Knowledge of information security processes and systems. Experience in security auditing. Exposure to MNC culture and dynamics. Graduation with minimum 3 years of experience in the field of Security, Loss Prevention, Shrinkage, Asset Protection, Investigations, Inventory University degree level or equivalent through experience and professional certification. A minimum of 35 years in law enforcement or security-related profession. Extensive and up to date knowledge of security equipment and technology. Experience in managing or coordinating security investigations of complex nature. Knowledge of information security processes and systems. Experience in security auditing. Exposure to MNC culture and dynamics.

Google Workspace Administrator - Procain Consulting & Services Google Workspace Administrator Google Workspace Administrator Job Code: Work Schedule: Job Summary: We are seeking an experienced Google Workspace Administrator to manage, configure, and maintain our Google Workspace environment. The ideal candidate will ensure smooth operations, optimize collaboration tools, provide end-user support, and maintain security compliance. This is a rotational shift role based out of our Mumbai, Parel office with 5 working days and 2 days off per week. Key Responsibilities: Manage and administer Google Workspace (G Suite) including Gmail, Drive, Calendar, Meet, Admin Console, and other related services. Provision and de-provision user accounts, groups, and access permissions following company policies. Monitor system performance, troubleshoot issues, and coordinate with Google support when necessary. Implement and enforce security policies, including multi-factor authentication, data loss prevention, and compliance controls. Provide technical support and training to end-users for Google Workspace applications. Manage and maintain integrations with third-party tools and applications connected to Google Workspace. Plan and execute migration projects or updates related to Google Workspace. Maintain documentation on configurations, procedures, and best practices. Collaborate with IT teams to ensure seamless communication and infrastructure support Requirements: Minimum 5 years of hands-on experience managing Google Workspace environments in a corporate setting. Strong knowledge of Google Workspace Admin Console, user lifecycle management, and security controls. Experience with Google Workspace APIs, scripting (e.g., Google Apps Script), and automation is a plus. Familiarity with cloud security best practices, identity management, and data governance. Excellent problem-solving and troubleshooting skills. Strong communication skills with the ability to train and support end users effectively. Ability to work in rotational shifts and onsite at Mumbai, Parel office Preferred Skills: Google Workspace Administrator certification or equivalent. Experience with other cloud platforms (Microsoft 365, AWS, etc.) is an advantage. Knowledge of ITIL or other IT service management frameworks. Dependable partner for all your Information Security and IT Infrastructure Management Services requirement. Address No. 12, Earthen Phoenix, Sanjeevappa Layout, 10th E cross, Nagavarapalya Main Road, C.V.Raman Nagar, Bengaluru 56 00 93

Outbound Sales Executive - Procain Consulting & Services Outbound Sales Executive Outbound Sales Executive Job Code: Job Profile: We are looking for a dynamic and results-driven Outbound Sales Executive to join our team. The ideal candidate will be responsible for making outbound calls to potential customers and schedule the meeting with the respective team. Key Responsibilities: Make outbound calls to potential customers and schedule meeting with the respective teams. Present and explain the benefits of the company s products or services to prospects. Handle objections and provide solution. Maintain and update customer records in the CRM system. Follow up with potential customers to nurture leads and increase conversion rates. Work closely with the sales and marketing teams to develop and implement effective sales strategies. Provide excellent customer service and ensure a positive customer experience. Stay up to date with industry trends, market developments, and competitor activities. Requirements: Proven experience in outbound sales, telesales, or a similar role. Working in International Call Centre is always a plus. Strong communication and persuasion skills. Ability to handle rejection and remain motivated. Experience using CRM software and sales tracking tools is a plus. Ability to work independently as well as part of a team. A degree in business, marketing, or a related field is a plus. Dependable partner for all your Information Security and IT Infrastructure Management Services requirement. Address No. 12, Earthen Phoenix, Sanjeevappa Layout, 10th E cross, Nagavarapalya Main Road, C.V.Raman Nagar, Bengaluru 56 00 93

Motion Graphics Designer - Procain Consulting & Services Motion Graphics Designer Motion Graphics Designer Job Code: Position Overview: We are looking for a creative and enthusiastic Motion Graphic Designer with 1 to 3 years of hands-on experience in crafting engaging visual stories through animation and design. The ideal candidate would have a strong eye for design, animation, and storytelling, with the ability to bring ideas to life across various digital platforms. Key Responsibilities: Create visually appealing motion graphics for marketing campaigns, social media, product videos, and brand content. Develop storyboards and design assets for animation projects. Collaborate with technology team to conceptualize and execute video content. Edit video content and integrate sound, music, graphics, and effects to enhance viewer engagement. Ensure consistency with brand guidelines and visual identity across all video content. Stay updated with motion design trends, animation techniques, and new tools. Requirements: Proficiency in Adobe Creative Suite After Effects, Premiere Pro, Illustrator, Photoshop. Experience in working on video making tools like CreateStudio, Vyond Etc,. Strong portfolio showcasing motion graphics, animation, and design work. Strong visual storytelling skills and a good sense of timing, rhythm, and composition. Ability to take feedback and iterate quickly on creative concepts. Good organizational skills and the ability to manage multiple projects with deadlines. Good to Have: Understanding of end to end video making process. Experience of working as an individual contributor to deliver the projects. Familiarity with social media content trends and formats. Dependable partner for all your Information Security and IT Infrastructure Management Services requirement. Address No. 12, Earthen Phoenix, Sanjeevappa Layout, 10th E cross, Nagavarapalya Main Road, C.V.Raman Nagar, Bengaluru 56 00 93

Generate Business from market. Identifying sales opportunities through extensive market research. Maintaining database. New Customer acquisition activities like Cold-calling, lead generation, meeting prospects, submitting proposals. Following the sales process from start to close. Eager to expand company with new sales, existing clients territories. Develop and execute strategic plan to achieve sales target and expand our client base. Arranging Business meetings and one-on-one conversation with prospective clients. Responsible for making sales strategies, business proposals presentations. Managing end-to-end client relationship including pitching, negotiation. Building and maintaining strong relationship with all potential and existing clients. Creativity within sales techniques and marketing schemes. Ensure all the process, policies related to Sales Management, Business Planning, Account Management and Partner operational. Apart from your own sales closures, you will also train and manage a team of Business Development Executives/Inside Sales Executives and help them with their closures as well. What makes you a fit for this position: You possess a positive mental and work attitude You are outgoing, polite, persistent patient You have excellent time management skills You are self-driven You love to research and finding new opportunities You love building relationships over the phone email. Competencies: Should have experience in the B2B lead generation. Proven working experience as a business development executive/manager role in an IT company. As a Business Development Manager, you will be responsible for introducing/Lunching/handling new or existing Service lines for the Company. Strong Communication, Presentation, Negotiation Sales closing Skills. Must be proficient with MS-Office and CRM. Proven track record of sale success. MBA/BBA in Sales and Marketing is always preferable. 6+ years of direct and inside sales experience. Ability to translate complicated technical jargon for the average consumer. Willing to work in professional Tech Start-ups. Perks and Benefits: According to industry standards. ALL SERVICES Procain is a dependable partner for all your Information Security and IT Infrastructure Management Services requirement. No. 12, Earthen Phoenix, Sanjeevappa Layout, 10th E cross, Nagavarapalya Main Road, C.V.Raman Nagar, Bengaluru 56 00 93

Job description Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role of Software Engineer. Implement RESTful APIs as per the design specifications. Analyze and develop code as per specifications. Prepare unit test plans and conduct unit testing. Review of design/code/Unit test results and provide inputs. Troubleshoot issues and bug fixing. Support production deployment and post development implementation activities. Participate in end to end impact analysis, creating low level design and able to provide estimates for changes and new development requirements and E2E testing for different projects Review the deliverables and ensure the quality of the product. Follow quality process and quality improvement initiatives Requirements To be successful in this role you should meet the following requirements: Relevant work experience of 2-4 years in Java, J2EE, Spring, Spring Boot, AWS and GCP. Very strong working experience and expertise of Java, Spring Boot, AWS, GCP, Micro Services. Hands-on in-depth experience in designing and implementing micro services using the Spring Boot framework. Hands-on experience in using and developing Continuous Integration pipeline using Jenkins, Maven, GitHub and other CI tools used in DevOps ecosystem. Deep Understanding of various protocols SOAP, REST, HTTP & JSON. Fair knowledge and experience of DevOps & Agile discipline. Knowledge on Cloud Technologies like PaaS & IaaS. Awareness of Kubernetes and Dockers is appreciated. Awareness of information security and common security frameworks. Working experience in APIs and Microservices. You ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Location(s): Plot #3, Sector 125, North Campus, Uttar Pradesh, Noida, 201301, IN Line Of Business: Technology Services Group(TSG) Job Category: Engineering & Technology Experience Level: Experienced Hire Posting Title UCC Technical Support Analyst City Global Regular/Temporary Regular Line of Business Technical Service Group About the role: We are seeking a highly motivated and skilled Unified Communications & Collaboration (UCC) Support Engineer to join our dynamic team. In this fast-paced environment, you will be instrumental in providing exceptional technical support for our meeting rooms and production-style events, ensuring seamless communication and collaboration experiences for our internal teams, executive leadership, and external partners. You will be responsible for the setup, maintenance, and troubleshooting of a range of cutting-edge UCC technologies, playing a vital role in the success of critical business events. This role requires a proactive individual with strong technical acumen, excellent customer service skills, and the ability to thrive under pressure. Functional Responsibilities for this position include: To provide onsite Audio-Visual meeting room support services, including system operation, troubleshooting, and maintenance of electronic communication systems such as video conferencing, meeting room support, event support, and control systems. Diagnose faults accurately and operate all aspects of audio visual, video conference, display, and presentation technologies safely and correctly. Ensure efficient and effective operation of meeting room AV systems to minimize downtime and maximize performance. To ensure a prompt, courteous, and appropriate response to all customer requests for assistance, support, urgent needs, and room administration, the role involves adhering to defined service level agreements while collaborating closely with other front-of-house services. Maintain the general tidiness, cable management, safety, and order of the service area and meeting rooms, ensuring the highest room standards at all times. Diagnose and remedy faults and problems with AV, VC, and TP systems accurately and swiftly. Engage in heavy customer interaction, frequently working with supervisors and/or functional peer group managers on matters involving different functional areas, other company divisions or units, or customers and the company. Provide support for high-profile meetings including executive leadership team, external clients with regular meetings with internal partners to help implement customer-driven updates. Facilitating problem-solving and collaboration, meeting with internal partners, and gathering feedback. Accurately connecting and configuring all AV components to ensure seamless operation, including power, video, audio, and network connections. Accurately following ITIL process and procedure guidelines for managing workload Role Requirements include: The (UCC) Support Engineer role is highly responsive and requires a proactive individual with strong technical and customer service skills. In addition to the core responsibilities, the role also involves the following: Equipment Moves and Physical Setups for Events: The role also has physical demands where the team handles transporting, setting up, and dismantling AV hardware such as (but not limited to) projectors, screens, speakers, microphones, lighting rigs, and associated cabling. This often involves lifting and moving heavy items like large displays and sound systems. Responsibilities include ensuring all systems function properly, minimizing downtime through troubleshooting, and adapting to various situations to deliver event solutions independently or under direction. Pre Event: Thoroughly testing all AV systems prior to events to identify and resolve any technical issues, ensuring all equipment is fully functional and optimized for performance. Event Support: The team will assist in the planning, coordination, and execution of various events, ensuring seamless operations and exceptional attendee experiences. Providing immediate technical support during events, proactively identifying and rectifying any AV malfunctions or user issues. The role requires excellent communication skills, attention to detail, and the ability to work under pressure. This includes providing exceptional VIP support to executive leaders, coordinating events, and ensuring we have resources to enhance their overall experience. Collaboration and Customer Interaction: Work closely with the UCC towers of Operations and Engineering, following agreed processes and engaging in a collaborative approach. Provide excellent customer service managing incidents, service requests, customer interactions and troubleshooting of a range of cutting-edge UCC technologies. The key competencies for this position include: Provide support for high-profile meetings including executive leadership team, external clients with regular meetings with internal partners to help implement customer-driven updates. Collaborate with Information Security to implement security architectures that protect data beyond company network boundaries. Demonstrate initiative and accountability in resolving day-to-day challenges and consistently improving the production environment. Prioritize tasks efficiently, perform well under pressure, and demonstrate strong organizational skills in managing and resolving escalated incidents. Identify, test, reproduce, report, and collaborate with engineers to resolve bugs and verify fixes. Implement and configure back-end technology for conference rooms and A/V setups. Understand workflows for client-side provisioning processes such as network, firewall, and Active Directory requests. Qualifications/Skills: (Required minimum education and work experience for this position): An associate degree or equivalent experience in a relevant field, with 2-4 years of experience in Audio Visual Support or a related discipline. Knowledge of SIP, VoIP, MPLS, AVoIP, and related network protocols. Excellent communication and customer service skills, with the ability to explain technical concepts to non-technical users. Ability to work both independently and collaboratively within a team in a fast-paced environment with demanding timelines. Proficiency in audio visual technologies, including but not limited to Cisco, Polycom, Neat, Crestron, and Extron. Strong working knowledge of Microsoft Teams and Teams Rooms environments, including troubleshooting and administration. Hands-on experience with AV hardware, including video conferencing systems (e.g., Neat Bars, Poly), camera systems, displays, and audio equipment. Familiarity with AV control systems, preferably Crestron, including basic operation and troubleshooting. Understanding of professional audio systems, ideally with some exposure to Biamp or similar audio processing platforms. Experience supporting live production events, including managing audio, video, and camera systems. Strong problem-solving and analytical skills, with a proactive approach to identifying and resolving issues. Desirable Skills: Familiarity with remote management and monitoring tools for UCC systems. Basic understanding of video switching and routing concepts. Any relevant certifications in AV or UCC technologies (e.g., Crestron, Biamp, Microsoft). Experience with ServiceNow is advantageous. Possess experience with Communication Hub and/or SaaS environments. General knowledge of DNS, Active Directory, SCIM provisioning, authentication protocols, and SAML response with network troubleshooting related to UCC devices. Understanding of SSO (OKTA) and VPN split tunneling. Work hours: The position requires 40 hours of work per week, from Monday to Friday. Onsite support hours are from 08:00 to 18:00. Occasionally, a late shift may be necessary, and flexibility to work additional hours outside of the standard work schedule to support events or critical issues, including weekends, which are required to meet business needs. There may also be occasional travel requirements. Perform all other duties and responsibilities as required by the immediate manager/supervisor. Department/Team With 400 employees and 800 contractors worldwide, Moodys TSG is the largest department of Moodys Shared Services. It provides end-to-end technology solutions for Moodys Investors Service and Moodys Shared Services, as well as infrastructure for Moodys Analytics. The development and ongoing support of key ratings and enterprise systems ensure the companys premier standing among credit rating agencies and enable its evolution among regulatory and business demands. TSG continuously seeks talented individuals to drive the execution of its technology roadmap, which offers exciting career opportunities in program management, business analysis, enterprise architecture, software development, quality assurance, IT risk management, vendor management, technology operations, and service management. Working at Moodys Our views matter. So will yours. Further information about "working at Moodys" is available at our Careers Page at www.moodys.com EEO Policy Moody s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected by law. Securities Trading Policy (STP) MIS and MSS Candidates are asked to disclose securities holdings pursuant to Moody s Policy for Securities Trading. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

The Services Access program is Mastercard s platform for unlocking seamless access to value-added services across all transaction types switched, non-switched, on-us, and non-Mastercard branded. Role: Overview Works across teams to organize and accelerate delivery, ensuring all teams are delivering in a coordinated manner Tracks and manages manifest definitions, release integration, timing, scope and delivery Provides ongoing updates (with data) on the state of delivery Proactively manages all dependencies, ensuring all outputs are production ready at launch Responsibilities Plan, execute, and deliver projects from inception to completion related to a known technology, product, or program. Describes and maintains the integrated plan that accounts for internal/external dependencies, differing delivery approaches, numerous constraints, and contingency for unplanned delays Secures resources, scopes efforts, outlines priorities and establishes delivery milestones Proactively manage the end-to-end delivery of engineering work through the organization and all dependent organizations, reporting out progress, ensuring dependencies are covered, overseeing the gaps between teams, processes, and systems, while removing all blocking issues leading to a successful delivery. Accelerates progress by driving crisp, timely decisions Looked to as first point of contact for projects. Can communicate with confidence; levels up. Is the source of truth for status. Transforms raw thoughts into clear and concise communications. Provides right information and associated data about the state of the project to the right audience at the right time. Runs effective meetings Has experience in and understands industry technologies. Understands their program, product, or O&T domain. Sufficient depth/credibility to be effective with teams they work with. Can competently represent team s services to stakeholders and other teams. May need to bring developers or SMEs to meetings to talk details Program strategy defined. Delivers independently but will occasionally seek direction from peers/managers Nurtures good working relationships with engineers, managers, and peers Optimizes previously defined approaches for a team or limited area. Can demonstrate improvements using data. Utilizes department mechanisms (i.e. retrospectives, staff meetings, status meetings) to describe and drive continuous improvements

Senior Software Engineer Overview Analyze code review reports and development quality to make sure best practices are being followed Develops/monitors quality gating and automation strategy for a given project looking at code coverage and API vs UI level functionality Possesses a strong knowledge of programming, tools, architecture patterns and BDD Ensures Performance and Scalability for applications and platforms Role & Responsibilities Works closely with software engineers to build quality by ensuring proper test and code coverage, configuration quality, monitoring, early performance testing Develops frameworks and configurations; reviews analysis to ensure adherence to quality standards Supports quality/test strategy creation, testing, and automation Develops and executes test plans for a single application; independently generates test data and recognizes test environment preparation needs Participates in project-level reviews, walkthroughs and inspections; conducts test reviews for plans, requirements, cases, and automation Raises process improvement opportunities, defines and implements simple automation efforts, and documents automated testing solutions Designs and codes test automation solutions for user journeys with Test and Development team Oversees and provides technical support to junior team members May manage smaller project/initiatives as an experienced individual contribute with specialized knowledge within assigned discipline Assists in the evaluation of manual testing tools for automation opportunities All About You Bachelor of Engineering or Technology in Computer Science or Master s degree in related discipline Successfully developed high quality test strategies and text execution; recognized test environment preparation needs Experience in advanced code development, quality review software development, and automation frameworks Experience in agile and waterfall testing methodologies and tools, unit and integration testing, and data virtualization tools Demonstrated ability to communicate application level directions across departmentsExperience coordinating components of small-scale projects; demonstrates understanding of project management Successfully followed MasterCard quality standards, processes and tools during customer interactions Gains exposure to business and report writing Demonstrated ability to navigate the organization to find internal resources and tools Introduction to product development and process analysis Experience with CI/CD build pipelines with tools like Git/BitBucket, Jenkins, Maven, Artifactory and Chef Experience with software development frameworks such as Scrum, SAFe Strong inter-personal skills and ability to work in a collaborative environment with cross-functional teams and business