Industrial Trainee - Operational Department

Assist in cleaning and maintaining guest rooms, public areas, and back-of-house areas to hotel standards.

Learn inventory management for linen, amenities, and cleaning supplies.

Support in room inspections and ensure compliance with hygiene and safety protocols.

Gain knowledge of laundry operations and pest control measures.

Assist in setting up restaurants, banquets, and bars as per service standards.

Learn table setup, order taking, and guest service etiquette.

Support in buffet arrangements, room service, and event catering.

Handle guest queries, ensuring prompt and courteous service.

Assist in basic food preparation under chef supervision (cold kitchen, hot kitchen, bakery, and garde manger).

Learn about portion control, kitchen hygiene, and food safety standards (HACCP).

Support in maintaining kitchen cleanliness and mise-en-place preparation.

Observe and understand menu planning and cost control techniques.

Greet and assist guests with check-in/check-out procedures.

Gain knowledge of reservation systems and guest registration processes.

Handle telephone queries, room allocations, and guest requests efficiently.

Learn cash handling, billing, and concierge services.