Income Processing (Fixed Income)

Job Title:

A. Pre-requisites for the Role

Soft Skills

• Excellent verbal and written communication skills.
  
• Strong ability to manage client and stakeholder expectations effectively.
  
• Capable of managing multiple priorities and tasks within strict timelines.
  
• Quick learner with the ability to become a domain expert.
  
• Strong team coordination and leadership abilities.
  
• Effective in conducting team meetings and managing employee performance objectively.
  

Domain / Technical Skills

• In-depth knowledge of

  Capital Markets

  including: Equities, Fixed Income, Bonds, Mutual Funds, Traditional Assets, Corporate Actions, and Money Market Funds.
• Sound understanding of

  Types of Income & SWIFT Messages (MT564/566/568/565)

  .
• Hands-on experience with

  Bloomberg, Refinitiv, Markit

  , and

  Custodian Applications

  (DTCC, HSBC, Euroclear, etc.).
• Proficient in using

  Transaction Lifecycle Management (TLM)

  tools.
• Exposure to

  Process Transitions

  ,

  SOP Creation

  , and

  Knowledge Assessments

  .
• Strong analytical and problem-solving skills to identify process gaps and create effective workarounds.
  
• Ability to manage, organize, and prioritize team responsibilities efficiently.
  
• Focused on process improvement and maintaining service quality standards.
  

Preferred Qualification

• Bachelors degree in

  Accounting, Finance, or Business

  (preferred).
• Minimum

  5 years of experience

  in Capital Markets / Banking Operations.

B. Position Summary

Income Supervisor

The supervisor will coordinate with custodians, internal teams, and external stakeholders, ensuring all income processing functions are completed accurately and within defined SLAs.

Key Responsibilities

• Oversee

  daily income event posting

  and reconciliation (cash and stock).
• Conduct

  quality reviews

  and maintain production metrics (TAT, accuracy, productivity).
• Serve as an

  acting manager

  during managers absence.
• Handle

  client conversions, migrations, and deconversions

  .
• Maintain and update

  SOPs and audit documentation

  .
• Provide

  coaching, mentoring, and feedback

  to team members.
• Participate in

  interviews, onboarding, and training

  of new hires.
• Identify

  training needs

  and coordinate sessions with leadership.
• Ensure

  compliance with SLAs and risk mitigation

  processes.
• Manage

  escalations, performance reviews, and staffing requirements

  .
• Lead process improvement initiatives and contribute to project implementation

qmis@venpastaffing.com