Inbound Team Lead

As an Inbound Team Lead, you will be responsible for managing a team of 16 members and providing effective guidance on a daily basis. Your role will involve supervising, motivating, and ensuring smooth team operations for achieving team goals. Your communication skills will play a crucial role in being the contact point for all team members. - Create an inspiring team environment with open communication culture - Set clear team goals, delegate tasks, and set deadlines - Oversee day-to-day operations and monitor team performance with metrics - Motivate team members and provide coaching for training needs - Listen to team feedback, resolve conflicts, and recognize high performance - Encourage creativity, risk-taking, and organize team building activities - Proven work experience as a team leader or supervisor - In-depth knowledge of performance metrics - Good PC skills, especially in MS Excel - Excellent communication and leadership skills - Strong organizational, time-management, and decision-making skills,