Posted:6 days ago|
Platform:
On-site
Full Time
Job Title: Customer Service Executive (International Voice – US/UK/AUS Process)
Location: Malad | Thane | Airoli | Ghansoli | Vikhroli | Andheri East
Salary: Up to ₹40,000 (Depends on last drawn & communication skills)
Joining: Immediate Joiners Only
Relocation: Not Allowed – Only Mumbai candidates eligible
---
Job Description:
We are hiring Customer Service Executives for an International BPO Voice Process. The role involves handling inbound and outbound customer queries for US/UK/Australian clients, ensuring high-quality service and customer satisfaction.
Responsibilities:
Handle customer calls professionally and provide accurate information.
Resolve queries, complaints, and service-related issues.
Maintain customer records and follow process guidelines.
Ensure high levels of customer satisfaction through effective communication.
Meet performance standards related to quality, productivity, and attendance.
Requirements:
Excellent English communication skills (verbal).
Experience in International Voice Process preferred (US/UK/AUS).
Should be open to rotational/night shifts depending on the process.
Minimum qualification: HSC/Graduate.
Immediate joiners only.
Candidates must be currently residing in Mumbai (no relocation).
Benefits:
Salary up to 40k (based on experience & communication).
Incentives based on performance.
Growth opportunities in an international work environment.
Job Types: Full-time, Permanent, Fresher
Pay: ₹10,000.00 - ₹40,000.00 per month
Benefits:
Work Location: In person
Vibrantzz Management Services
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