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4 Job openings at Vibrantzz Management Services
Customer Service Executive

Mumbai, Maharashtra

0 years

INR 1.8 - 4.2 Lacs P.A.

On-site

Full Time

Job Title: Customer Service Executive – International BPO (Multiple Domains) Location: Mumbai Work Mode: Work from Office Employment Type: Full-Time Industry: BPO / Customer Service Joining: Immediate Joiners Preferred Shifts: Rotational (Any 9 hours within the time slots below): US Shift: 05:30 PM – 10:30 AM, any 9 hours working. UK Shift: 11:30 AM – 03:00 AM, any 9 hours working. Australia Shift: 03:00 PM – 03:00 AM, any 9 hours working. Salary: Upto ₹35,000 + Performance-Based Incentives About the Role: We are currently hiring Customer Service Executives for a reputed International BPO client, supporting global customers across key domains such as Telecom, Finance, Airline, and E-commerce . The role is ideal for individuals who are customer-focused, possess strong communication skills, and are looking for long-term career opportunities in a global work environment. Key Responsibilities: Handle inbound and outbound interactions with international customers via voice, chat, or email, based on process requirements Address customer queries, service requests, and complaints professionally and efficiently Deliver accurate information, ensure customer satisfaction, and adhere to quality standards Maintain proper documentation of customer interactions in internal systems Collaborate with internal teams when necessary to resolve complex issues Meet performance targets such as resolution time, call quality, and customer satisfaction scores Candidate Requirements: Good verbal and written communication skills in English Strong interpersonal skills and ability to work in a team-oriented environment Basic computer proficiency with good typing speed Willingness to work in rotational/night shifts as per business needs Qualification: HSC / Undergraduate / Graduate Open to freshers as well as candidates with prior BPO/customer service experience How to Apply: Call/WhatsApp: 8369871512 Email Your Resume: [email protected] Start your career in a global environment. Immediate joiners preferred. Limited openings available. Apply today! Regards, Shawn Pinto, Vibrantzz Management Services. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹35,000.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Schedule: Evening shift Night shift Rotational shift UK shift US shift Supplemental Pay: Overtime pay Performance bonus Yearly bonus Language: English (Preferred) Hindi (Preferred) Work Location: In person Speak with the employer +91 8369871512

International Process Associate – Customer Service

Mumbai, Maharashtra

0 years

INR 1.8 - 4.2 Lacs P.A.

On-site

Full Time

Job Title: Customer Service Executive – International BPO Location: Mumbai (Work from Office) Job Type: Full-Time Salary: 15,000 to 40,000 + Incentives, depending on the experience and last drawn. Joining: Immediate Joiners Preferred About the Job: We are hiring for a Customer Service Executive role in an International BPO based in Mumbai. This role involves speaking to international customers and helping them with their queries related to telecom, finance, travel, e-commerce, and more. Job Responsibilities: Handle calls, chats, or emails from international customers Help customers with queries, issues, or complaints Provide accurate information and solutions Follow company processes and maintain quality standards Requirements: Good spoken and written English Basic computer and typing skills Willing to work in night and rotational shifts Qualification: HSC / Undergraduate / Graduate Freshers and experienced candidates can apply Shift Timings (Any 9 hours): US Shift: 5:30 PM – 10:30 AM UK Shift: 11:30 AM – 3:00 AM Australia Shift: 3:00 PM – 3:00 AM Benefits: International work environment Training provided Incentives based on performance Career growth opportunities To Apply: Contact: 8369871512 Email ID : [email protected] Regards, Shawn Pinto, Vibrantzz Management Services. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹35,000.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Schedule: Evening shift Night shift Rotational shift UK shift US shift Supplemental Pay: Overtime pay Performance bonus Yearly bonus Language: English (Preferred) Hindi (Preferred) Work Location: In person Speak with the employer +91 8369871512

Customer Care Representative

mumbai city

1 - 6 years

INR 4e-05 - 0.0001 Lacs P.A.

On-site

Full Time

Greetings from Vibrantzz Management Services!!! We are seeking a dedicated and enthusiastic Customer Service Representative to join our international BPO team. The successful candidate will be responsible for handling customer inquiries and providing outstanding support to our clients. Key Responsibilities: - Handle and resolve complex customer inquiries via calls, emails, and chats. - Provide exceptional support and service to international clients. - Achieve and exceed performance metrics. Requirements: Location: Malad, Andheri, Thane, Vikhroli Salary:15k-45k High School Diploma or equivalent. Freshers can apply. Excellent English communication skills. Strong problem-solving abilities. Need immediate joiners Availability for rotational shifts. All doc's mandate i.e education, personal and experience Benefits: - Competitive salary with performance-based incentives. - Comprehensive health and retirement benefits. - Career advancement opportunities. - Supportive and dynamic work environment. - Transport facility Interested candidates are invited to call or WhatsApp Melissa: 7208530311 or Email I'd - vibrantzz.melissa@gmail.com

Customer Service Executive- US Healthcare (Voice Process)

mumbai city

1 - 6 years

INR 6e-05 - 0.00012 Lacs P.A.

On-site

Full Time

Hiring Now! Join Our International BPO Team Customer Support Executive (US Healthcare Process) Consultant: Vibrantzz Management Services Location: Malad, Mumbai Shift: US Shift (Flexible 9-hour shift between 5:30 PM 9:30 AM) Salary: 27,000 42,000 In-hand + Attractive Performance-Based Incentives Transport: One-side transport provided (Doorstep pickup/drop) About the Role: We are looking for dynamic and customer-focused professionals* to join our International Voice Process team. You will be the first point of contact for US-based customers, helping resolve their queries related to Healthcare services over voice calls. Key Responsibilities: Handle inbound calls related to healthcare queries Provide accurate information and support with empathy Follow call scripts and compliance guidelines Ensure high levels of customer satisfaction Who Can Apply: Education: HSC Pass or Graduate (Any stream) Experience: Minimum 6 months of experience in an International BPO (Voice Process) Excellent spoken English communication skills Willingness to work night shifts For more details or to schedule your interview, contact: 8104026452, Trupti Barthwal

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