IN_Senior Associate_Emerging Tech AI_ Citizen Services_ Advisory_ Bangalore

About the job

Line of Service

Advisory

Industry/Sector

GPS X-Sector

Specialism

Operations

Management Level

Senior Associate

Job Description & Summary

At PwC, our purpose is to build trust in society and solve important problems. We're a network of firms in 157 countries with more than 300,000 people who are committed to delivering quality in Assurance, Advisory and Tax services.

Within Advisory, PwC has a large team that focus on transformation in Government through Digital inclusion. The open position is for a candidate who desires to work with government clients and bring about a change in society. A successful candidate will be expected to work pro-actively and effectively on multiple client engagements over the period of time and take ownership of the entire project delivery he/she entrusted with.

• Why PWC
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At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm's growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations.

Responsibilities

• Act as the primary point of contact between stakeholders, ensuring effective communication and collaboration in AI-driven initiatives.
• Conduct requirements gathering, business analysis and process reengineering to leverage AI technologies for addressing government challenges and improving service delivery.
• Perform feasibility analysis for AI use cases, evaluating their potential impact and viability within government projects.
• Monitor the progress of AI initiatives, manage risks and ensure the timely achievement of project milestones.
• Prepare concept notes, detailed reports and presentations to communicate findings and recommendations to stakeholders.
• Provide advisory support on AI adoption, policy frameworks and the integration of AI technologies in public sector operations and services.
• Focus on collaboration with internal teams and external stakeholders to ensure successful AI adoption and drive capacity building by upskilling government personnel.
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Mandatory Skill Sets

• Proven experience in requirements gathering, business analysis, business process reengineering, stakeholder management and project management.
• Strong written and verbal communication skills with the ability to explain complex AI concepts to non-technical stakeholders.
• Strong analytical skills to identify key issues, evaluate alternatives and recommend AI-driven solutions.
• Experience in performing feasibility analysis for AI use cases and their implementation in the public sector.
• Knowledge of AI initiatives at the national level, emerging trends in AI and their applicability to public sector projects.
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Preferred Skill Sets

• Experience in AI or emerging technology projects within the public sector or government digital transformation initiatives.
• Exposure to AI/ML tools and technologies is an added advantage.
• Fluency in Kannada is preferred but not mandatory.
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Years Of Experience Required

6 to 10 years

Education Qualification

B.E. / B.Tech. / MBA

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Master of Business Administration, Bachelor of Engineering

Degrees/Field Of Study Preferred

Certifications (if blank, certifications not specified)

Required Skills

Business Analysis, Business Process Re-Engineering (BPR), Stakeholder Management

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Analytics Strategy, Architecture Development, Business Architecture, Business Model Innovation, Business Transformation, Cloud Computing, Commercial Strategies, Communication, Creativity, Digital Customer Experience, Digital Strategies, E-Commerce, Embracing Change, Emotional Regulation, Empathy, Implementing Technology, Inclusion, Information Technology Applications, Intellectual Curiosity, IT Governance, Learning Agility