Implementation Engineer – HIS & EMR

Job Summary:

We are seeking a smart, dynamic, and tech-savvy Implementation Engineer with 23 years of hands-on experience in deploying Hospital Information Systems (HIS) and Electronic Medical Records (EMR) in hospital environments. The ideal candidate will possess excellent English communication skills, a strong understanding of both functional and technical aspects of HIS/EMR, and the ability to manage complex implementations end-to-end. An MBA or management degree is a plus.

Key Responsibilities:

Execute HIS and EMR implementation projects at hospitals and healthcare centers.

Collaborate with hospital stakeholders, clinicians, and IT teams to gather requirements, map workflows, and configure systems accordingly.

Perform functional configuration, master data setup, and ensure alignment with hospital-specific protocols.

Understand and manage backend systems including PostgreSQL and MongoDBbasic query building, troubleshooting, and data validation.

Provide on-site and remote training to hospital staff on HIS/EMR usage and best practices.

Identify process improvement opportunities and tailor the system to enhance user experience and operational efficiency.

Bridge the gap between technical development and clinical operations act as a techno- functional expert.

Prepare documentation, SOPs, training materials, and implementation reports.

Handle post-go-live support, including issue resolution, change requests, and system optimization.

Manage timelines, risk mitigation, and client satisfaction throughout the implementation lifecycle.

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Required Qualifications & Skills:

2-3 years of proven experience implementing HIS and/or EMR in hospitals.

Strong functional understanding of hospital workflows (OPD, IPD, billing, pharmacy, lab,radiology, etc.).

Excellent verbal and written communication skills in English must be confident in handling clients and conducting trainings.

Good knowledge of PostgreSQL and MongoDB ability to run queries, troubleshoot, and understand database schema.

Bachelors degree in Engineering, IT, Computer Science, or a related field.

MBA in Healthcare, IT, or Operations Management is a strong plus.

Ability to multitask, work independently, and handle high-pressure implementation environments.

Willingness to travel as needed for project deployments and client interaction.

Preferred Traits:

Highly analytical with a proactive problem-solving approach.

Strong ownership mindset able to independently manage client expectations and project deliverables.

Detail-oriented with a passion for improving healthcare delivery through technology.

Team player with the ability to coordinate between product, support, and hospital teams.

Career Path:

This role offers an excellent growth opportunity into roles such as Implementation Lead, Project Manager, Product Manager, or Functional Consultant in a health-tech company