Implementation Consultant II

You should have previous experience working with the Oracle Hospitality Simphony Point-of-Sale or similar F&B Point-of-Sale software products. A tertiary qualification in a Technical or Hospitality Management field is essential along with knowledge of manual Food & Beverage procedures. Familiarity with relational database management systems like Oracle 12c, 19c Database Server is preferred. Good working knowledge of TCP/IP networks, PCs, and troubleshooting techniques is required, as well as knowledge of Hardware including Workstations, Printers, and peripherals. You should possess analytical problem-solving skills, project management skills, strong presentation and interpersonal skills, and superior communication skills in English, both written and verbal. Ability to work effectively with clients at all levels of the organization, proven ability to work unsupervised or as part of a team, and creative thinking abilities are necessary. You should be a self-starter with initiative, drive, and a strong desire to succeed, able to work under stress, and demonstrate flexibility with people, time, and shifts. Special requirements include the ability to work overtime and on public holidays as requested, as well as in shifts. As an IC2 level professional, your responsibilities will include installing and configuring the Oracle Hospitality F&B product suite, training application software, imparting specific knowledge related to restaurant operating procedures, adhering to training and installation standards, working with support systems to escalate client issues, and ensuring service level requirements are exceeded. You will also be required to participate in online education and product training courses, quality assurance of new software releases, and submit timely project status reports. Oracle, as a world leader in cloud solutions, values integrity and innovation. They promote an inclusive workforce that offers global opportunities with work-life balance, competitive benefits, and support for personal growth and community engagement. Oracle is committed to including people with disabilities in the employment process and encourages individuals to request accessibility assistance if needed. Let me know if you need any further information.,