237 Iex Jobs - Page 10

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2.0 - 7.0 years

3 - 7 Lacs

gurugram

Work from Office

- Manage workforce management (WFM) processes. - Ensure efficient real-time analysis and scheduling (not mandatory). - Strong communication skills. - Good Knowledge and hands on experience on WFM tools. - 5 days working and Rotational Shifts. Required Candidate profile - Should have atleast 2+ years of experience as RTA in BPO Organisation. - Should have excellent communication skills - Strong understanding of WFM tools Call or Whatsapp @ 8723051470 / 6002281943

Posted Date not available

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6.0 - 11.0 years

7 - 11 Lacs

haryana

Work from Office

About Company Founded in 2011, ReNew, is one of the largest renewable energy companies globally, with a leadership position in India. Listed on Nasdaq under the ticker RNW, ReNew develops, builds, owns, and operates utility-scale wind energy projects, utility-scale solar energy projects, utility-scale firm power projects, and distributed solar energy projects. In addition to being a major independent power producer in India, ReNew is evolving to become an end-to-end decarbonization partner providing solutions in a just and inclusive manner in the areas of clean energy, green hydrogen, value-added energy offerings through digitalisation, storage, and carbon markets that increasingly are integ...

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3.0 - 8.0 years

6 - 8 Lacs

gurugram

Work from Office

Managing Real Time updates on Service Levels, Contact data and other KPIs MS Excel proficiency essential; IEX, Avaya and other Workforce Scheduling tools (Admin, setup, use, updated, edits, reporting) shall be an added advantage

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3.0 - 8.0 years

7 - 8 Lacs

noida

Work from Office

Leading BPO in Noida Hiring for Supervisor WFM- Planning & Scheduling Experience 3+ Years Role and Key Responsibilities: • Understanding of Capacity Plan, scheduling and rostering. • Skill-Based Scheduling for in-house agents • Define agents according to skills and proficiencies • Compares over/under staffing with total staffing hours. Measures the effectiveness and quality of scheduling. • Review the projected performance for the sites on a near term basis. i.e. weekly/ fortnightly. • Build, review and plan requirements based on forecasting information for production headcount by day by interval for the supported time frame (requirements base don KPI such as in and out of office shrinkage. ...

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2.0 - 7.0 years

4 - 6 Lacs

pune

Work from Office

Require 2 Years of exp in WFM/RTA/MIS Real time analysis/Dashboards/Rostering/WFM Reporting/Forecasting/SLA/Adherence tracking/Advance Excel/Verint/IEX Location- Pune/Mangalore CTC- 6 LPA+ Incentives WFO Graduates US Shifts Contact-92143 34811 AMAN

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2.0 - 7.0 years

4 - 7 Lacs

mangaluru, pune

Work from Office

Required 2 Years of exp in WFM/RTA Real time analyst/RTM/Scheduling/SLA/Capacity planning/Occupancy/Shrinkage Location- Pune/Mangalore Pune ctc- 6 LPA Mangalore- 7.5 LPA CTC- 7.5 LPA+ Incentives WFO Graduates US Shifts Contact-9509529566 Neha

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4.0 - 9.0 years

5 - 8 Lacs

bengaluru

Work from Office

Role - WFM Scheduler Work Location - Bengaluru/Hyderabad - Develop, manage, and maintain comprehensive schedules. - Structure set up to core scheduling activities. Please Call / Whatsapp @ 8723051470 / 6002281943.

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5.0 - 10.0 years

6 - 8 Lacs

noida, bengaluru

Work from Office

- Supervise and mentor WFM analysts. - Adjust staffing plans in real-time based on demand fluctuations. Please Call/ Whatsapp @ 6002281943/ 8453399504 / 8723051470. Required Candidate profile Must have 1 year experience as TL in WFM domain. Proficiency in WFM tools like IEX/Genesys/Aspect. Experience in advanced Excel and data analysis. Strong communication and problem-solving skills.

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2.0 - 6.0 years

4 - 6 Lacs

pune

Work from Office

Role - Workforce Management | MIS | RTA Skills - WFM | Service now | MIS | Real time Analyst Min 2 years Notice - Immediate to 30 Days Pune | WFO | 5 Days working 2 days Rotational off 9116324602 | teena.ghrs@gmail.com

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3.0 - 7.0 years

5 - 6 Lacs

pune

Work from Office

Role and Responsibilities: Good knowledge of Workforce Management (WFM) and Real-Time Adherence (RTA) 2=Willingness to work in a 247 environment Proficient in data analysis with the ability to draw conclusions (e.g.,Error Analysis and Root Cause Analysis for process deviations) Strong understanding of MIS reporting and data interpretation Excellent communication and writing skills Ability to handle pressure and meet timelines Applicants Specifications & Qualification: Very good English communication skills Good grasp on MS Excel Strong learning and adaptability skills Excellent analytical and logical thinking Strong coordination and interpersonal communication skills

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2.0 - 5.0 years

3 - 5 Lacs

mumbai, pune, gurugram

Work from Office

Analyst, Planning & Scheduling Role and Key Responsibilities: Schedulers will utilize the Workforce Management scheduling tool(WFM) to administer the processing of individual clusters engineer teams weekly work schedules and to schedule training, and other special events for the engineer teams. Develop, manage, and maintain comprehensive schedules Single Point of Contact for the Business Unit. Structure set up to core scheduling activities. Forecast Upload and generate the Intraday Patterns (IDP) Schedule Generation and Optimization. Review IDP (Requirement vs Schedule) with sites/Partners. Recommend required headcount with sites/Partners by running different scheduling scenarios. Generate I...

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3.0 - 8.0 years

5 - 5 Lacs

pune, bengaluru, mumbai (all areas)

Work from Office

- Manage workforce management (WFM) processes - Ensure efficient scheduling, forecasting, and real-time analysis - Maintaining Service Levels & Associated Metrics - 6 days working and Rotational Shifts. Required Candidate profile - Should have atleast 1 year experience as RTA in BPO Organisation. - Should have excellent communication skills. - Strong understanding of WFM tools. Call or Whatsapp @ 8723051470 / 6002281943

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