Job Requirements Job Requirements Role/Job Title: Associate Relationship Manager-Liabilities Function/Department: Rural Banking Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Primary Responsibilities Lead Area Mapping in the catchment and maintain accurate and timely daily activity / Sales reports. Prepare Wish list of customers through cold calling and promotion activities to drive awareness about the bank and products across the catchment area. Ensure completion of account opening formalities with strict adherence to KYC norms. (Field verification Mandatory) Engage customers with multiple products at the time of account Opening. (viz: Mobile banking / Net banking registration / Recurring Deposit-Fixed Deposit activation) Ensuring account activation and subsequently maintaining the health of account. Ensure superior customer service to capture larger wallet share of population. Spearhead resolution of customer queries and issues. Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements. Ensure compliance as per the bank requirements. Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Education Qualification Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate Show more Show less

Job Requirements Company Name: IDFC FIRST Bank Job Title: Associate Debt Manager-Flows-2 Wheeler Loan Job Type: Full-Time Job Category: Retail Banking Department: Retail Banking > Debt Management-Flows > Field > 2 Wheeler Location: Kolkata, West Bengal, India IDFC FIRST Bank is seeking a highly motivated and experienced Associate Debt Manager to join our Retail Banking team in Kolkata, West Bengal. As an Associate Debt Manager, you will be responsible for managing the 2 Wheeler Loan portfolio and ensuring timely collections and recoveries Key Responsibilities Manage the 2 Wheeler Loan portfolio and ensure timely collections and recoveries Monitor delinquent accounts and take necessary actions to minimize losses Conduct field visits to assess customer creditworthiness and collect overdue payments Build and maintain relationships with customers to ensure timely payments and customer satisfaction Collaborate with internal teams to develop and implement strategies for improving loan performance Stay updated on industry trends and regulations related to 2 Wheeler Loans Provide regular reports and updates on portfolio performance to senior management Qualifications Bachelor's degree in Finance, Business Administration or related field Minimum of 2 years of experience in debt management, preferably in the retail banking sector Knowledge of 2 Wheeler Loans and collections processes Strong communication and negotiation skills Ability to work independently and in a team environment Proficient in MS Office and other relevant software Willingness to travel for field visits as required We offer a competitive salary and benefits package, as well as opportunities for growth and development within the organization. If you are a self-starter with a passion for debt management and a drive to succeed, we encourage you to apply for this exciting opportunity at IDFC FIRST Bank. Additional Parameters Fluency in local language (Bengali) is preferred Knowledge of local market and customer behavior is a plus Experience in handling 2 Wheeler Loan collections in Kolkata is highly desirable Show more Show less

Job Requirements Job Requirements Role/Job Title: Sales Manager - Gold Loan Function/ Department: Gold Loan Job Purpose The role entails the responsibility of generating gold loan business through different channels. It includes administering and training a team of Direct Selling Teams to expand gold loan business in that locality/branch. Roles & Responsibilities Ensuring Monthly Sales targets are meet with acquisition in NTB (New to Bank) and ETB (Existing to Bank) customers. Existing liability customers are pitched for gold loans. Ensure month on month growth in EOP (Execution only platform) Assets for Gold loan business/per branch. Fee Income should be Minimum 1% of total disbursals. Customer Follow ups to be done at regular intervals for timely renewal of cases to ensure Minimum renewal pending cases. Co-ordination with valuers to be done time to time basis. Ensure most of the customers are aligned to pay valuation charges as per product norms. Ensuring healthy collections with Nil First equated monthly instalment / First presentation Default and minimizing fresh flow in Bucket X. PSL (Priority sector lending) Tagging and should be aware about PSL norms. Helping branch liability team in Audits and ensuring proper communications to customer before any packet Opening. Conduct Marketing activities in the local market for generating NTB gold loan customers. Willingness to work extensively in the field and travel across the region on short notice. Carrying out ad-hoc activities as per the requirement of the department. Proficient in MS - Word /Excel and power point Personal drive and positive work ethic to deliver results within tight deadlines and in demanding situation. Education Qualification Graduation: Bachelor’s in Engineering / Technology / Management/ Computers/Science. Post-graduation: MBA. Experience: 2-10 year of experience in retail banking, preferably with exposure to lending products Show more Show less

Job Requirements Role/Job Title: Associate Relationship Manager-Loan against property Function/Department: Rural Banking Job Purpose To deliver a high-quality client service and customer retention. Enhance product sales and new client acquisition. Roles & Responsibilities Identifying New Markets, must work towards attracting new customers and generating leads through local activities like organizing canopy activities/leaflet distribution/cold calling and etc. To service, the leads referred by sales front/cross/selling or other channels. To deliver a high-quality client service and customer retention approach to managing client relationships to enhance product sales and new client growth targets. Achieve agreed individual performance targets for income generation, product sales and new client growth targets. Login to disbursement completion, fulfilment, counselling, and handholding the customer through the entire process of sanction and disbursement. Ensuring that customer doesn’t become a non-starter e.g. helping collections to recover EMI’s in case of default. Building the relationship in the Market by meeting the Local Builders, Business communities and new channels. Education Qualification Graduation: BA / BCom / BSc / BBA / BCA / BE / BTech or any other graduate. Experience : 0 to 2 Years in NBFCs/Banking. Show more Show less

Job Requirements Role/ Job Title: Debt Manager-Flows-Rural Assets Function/ Department: Debt Management- Flows- Rural Assets Job Purpose The role bearer has the responsibility to plan, organize, direct and oversee the activities of the department. It also includes managing the agencies associated with the company in their assigned territory. The role bearer is responsible for the efficiency and optimization of retrieving EMI (Equated monthly instalment) from the customers and ensuring adherence to all the guidelines laid out by the bank contributing to the larger organizational objectives of the bank. Roles & Responsibilities Responsible for managing and undertaking collections process for debts that have been assigned. Regularly track the portfolio for specific buckets for the assigned area. Track & control the delinquency of the area, Bucket-wise & DPD (Days Past Due) wise and focus on non-starters. Responsible to allocate and achieve targets from agencies/ in house team. Regularly follow up with the default customers. Ensuring adherence to collection process and legal guidelines. Tracing out absconded default customers and initiate recovery process. Recommend for legal actions for non-recoverable cases and following up with the legal team for the closure of the cases. Maintain data for administrative work related to collection such as updating delinquent account history, providing and maintaining MIS report (Management Information System), reviewing of collection feedback on daily, weekly & monthly basis. Education Qualification Graduation: Any Graduation Experience: 0 to 2 years of experience in Flows- Rural Assets Show more Show less

Job Requirements Job Description: Company Name: IDFC FIRST Bank Job Title: Branch Manager-Micro Business Loan Job Type: Full-Time Job Category: Retail Banking Department: Retail Banking > Micro Business Loans > Branch > Sales Location: Hosur, Karnataka, India IDFC FIRST Bank is seeking a highly motivated and experienced Branch Manager-Micro Business Loan to join our Retail Banking team in Hosur, Karnataka, India. As a Branch Manager, you will be responsible for managing the Micro Business Loan portfolio and driving sales in the assigned branch. Key Responsibilities Manage the Micro Business Loan portfolio in the assigned branch and achieve business targets Develop and implement strategies to increase sales and profitability of the branch Identify potential customers and build relationships to generate new business Conduct market research and stay updated on industry trends and competition Train and mentor branch staff to ensure high-quality customer service and sales performance Monitor and analyze branch performance and take corrective actions as needed Ensure compliance with all bank policies and procedures Collaborate with other departments to cross-sell products and services Represent the bank at various events and networking opportunities to promote the brand and generate leads Qualifications Bachelor's degree in Business Administration, Finance, or related field Minimum of 5 years of experience in Retail Banking, with at least 2 years in Micro Business Loans Proven track record of achieving sales targets and managing a team Strong knowledge of Micro Business Loans and the local market Excellent communication, interpersonal, and leadership skills Ability to work under pressure and meet deadlines Proficient in MS Office and banking software Additional Parameters Must be willing to work full-time and flexible hours as needed Must have a valid driver's license and own transportation Fluency in local language is preferred Knowledge of local regulations and compliance requirements is a plus If you are a dynamic and results-driven individual with a passion for sales and banking, we want to hear from you! Join our team at IDFC FIRST Bank and take your career to the next level. Apply now! Show more Show less

Job Requirements Job Title - Branch Sales Manager- Micro Business Loans Business Unit - Micro Business Loans Job Purpose The role entails scaling up and growing the customer base for the branch. It also entails developing constructive relationships with customers and working closely with them to boost volume of business across geographies by establishing a strong foundation with them as their financial partner of choice. This role encapsulates the responsibility of customer sourcing and acquisitions and building strong relationships with key dealers, strategic partners to help in client sourcing and acquisition. This is a critical branch level role that directly impacts the revenue and P&L for the branch. Responsibilities Roles & Responsibilities: Drive below the line activities in the assigned catchment to acquire new customers Ensure Sales process adherence & desired productivity of Sales Officers Manage, mentor and motivate the Sales Officers team Monitor & ensure sourcing of quality savings accounts – in terms of product mix and value driven customer -segments Monitor the quality of sourcing of products to evaluate developmental needs of the sales teams and drive the sales system towards quality standards where risks are well controlled Manage and improve the customer experience to establish a strong brand for the bank Spearhead manpower planning, recruitment and training processes for both on-roll and off-roll employees to ensure high performing talent across levels - Sales Officers Represent customer requirements as a customer advocate to the bank and give inputs to innovating new and relevant products Collaborate with other departments and functions to provide best-in-class products and service offerings to the customer Educational Qualifications Graduate - Any Post Graduate- MBA, PGDM Experience 5-10 years of relevant experience in Sales Banking Show more Show less