Job Requirements Job Requirements Role/Job Title: Relationship Manager (TASC) Function/Department: Branch Banking Job Purpose The role entails deepening the relationship by providing solutions to meet the requirements of the TASC customers and ensuring value-added customer service. The role will closely collaborate with the product and operations teams to drive effective customer acquisition, servicing, and deepening for the customers of the TASC (Trust, Association, Society, and Club) segment, comprising of Not for Profit Making Business Entities (other than government departments—central, state, or local bodies) registered as trust societies. The role bearer is responsible for acquiring NTB TASC clients and servicing the existing relationships contributing to the larger branch banking channel objectives. Roles & Responsibilities Responsible for increasing liabilities size of relationship via balances in accounts of existing TASC customers and enhancing customer profitability by capturing a larger share of the wallet. Review the inflows and outflows in the mapped TASC accounts and also proactively identify business generation opportunities. Establish close connections with the existing customers through mailers and phone calls and share insights on the fluctuations in interest rates, exchange rates and various product offerings. Generates new sales leads for TASC customers through referrals from existing clients, brokers, and stock brokers. Involved in increasing customer engagement through cross-selling investment products like life insurance, general insurance, gold coins, etc. and other non-investment products like forex, remittances, loans, etc. to new and existing customers. Secondary Responsibilities Evaluate the growth strategy based on competitor analysis and feedback from different channels and customers. Recommend process changes in order to improve service efficiency and quality across the branch network. Education Qualification Graduation: Any Discipline Experience: 5-10 years of relevant branch banking experience Show more Show less

Job Requirements Role/ Job Title: Senior Data Engineer Business: new Age Function/ Department: HPE Place of Work: Mumbai/Bangalore/Gurgaon Roles & Responsibilities ' Setup processes for Data Management, working on automated Analytical Modules. Continuously focus on improvement and automation by partnering with different teams The person would lend Data Engineering support on creation and execution of omnichannel campaigns for the bank. Working alongside campaign managers for Rule definition, logical coding of the rules, creation of campaign files Prepare data layer and support for the analytics and data science team Help in integration of new sources of data, pipelines. Lead the data development of new analytical modules and automated customer journeys Provide automation support and backup to the Prod Support team Secondary Responsibilities ' Relationship management with internal technology users and vendors Accountable for performance and uptime of the solution as measured by department KPIs Key Success Metrics 'Ideate, Deliver & effectively track all the deliverables Show more Show less

Job Requirements Job Requirements Role/Job Title - Bank Authorizer Business - Retail Banking Function/ Department: Branch Banking Place of work: PAN India Job Purpose The role entails providing best in-class customer service to become their banking partner of choice through efficient and cost effective customer engagement. The role bearer would be responsible for client engagement, customer service, operations, liability build up, cross sales at the designated branch and ensure regulatory requirements.. Roles & Responsibilities Daily customer engagement on assigned customer portfolio for CA/SA/TD build up, Asset & Wealth cross sell Deliver business target assigned as per performance score card Giving the client need based product solutions and in the process aligning client requirements with business specifics. Assessing customer propensity and ensuring higher product penetration per relationship. Referencing for more business from existing customers. Responsible for creating a customer-focused approach for quick resolution of all queries and complaints Ensuring adherence to banking regulation & policies pertaining to Anti Money laundering, know your customer (KYC), Data & Information security etc. Assist in closure of all observations on audit report. Client relationship management and customer services related to retail banking operations Secondary Responsibilities Perform audit and ensure compliance to internal and external regulations and guidelines Provide best in-class customer service to become their banking partner of choice Key Success Metrics CA/SA/TD build up, Share of customer wallet, Product Cross Sell targets, Performance score card. Qualifications Graduate - Any discipline Post Graduate - Any discipline Experience Minimum Number of Years - 6+ years of relevant experience in Banking or allied Business Industry - BFSI Functional Area - Retail Liabilities Show more Show less

Job Requirements Job Requirements Job Title: Teller Company Name: IDFC FIRST Bank Job Type: Full-Time Job Category: Branch Operations & Branch Customer Service Department: Retail Banking > Branch Banking > Branch Location: Ratlam, Madhya Pradesh 457001, India IDFC FIRST Bank is seeking a highly motivated and customer-oriented individual to join our team as a Teller. As a Teller, you will be responsible for providing excellent customer service and performing various banking transactions for our customers at our branch in Ratlam, Madhya Pradesh. Key Responsibilities Greet and assist customers in a friendly and professional manner Process various banking transactions, including deposits, withdrawals, and payments Balance cash drawers and maintain accurate records of transactions Promote bank products and services to customers Resolve customer inquiries and complaints in a timely and efficient manner Adhere to all bank policies and procedures to ensure compliance and security Collaborate with other team members to achieve branch goals and targets Qualifications High school diploma or equivalent Previous experience in a customer service or cash handling role preferred Strong communication and interpersonal skills Ability to work in a fast-paced and dynamic environment Knowledge of banking products and services Proficient in basic computer skills Attention to detail and accuracy Additional Requirements Must be able to work full-time, including weekends and holidays Must be willing to undergo a background check and credit check Must be able to lift up to 25 pounds Join our team at IDFC FIRST Bank and be a part of a dynamic and growing organization. We offer competitive salary and benefits, as well as opportunities for career advancement. Apply now and become a valuable member of our team! Show more Show less

Job Requirements Job Title – Collection Manager-Consumer Loans and Cross Sell Function – Collections Job Purpose The role bearer has the responsibility to plan, organize, direct and oversee the activities of the collections department. It also includes managing the agencies associated with the company in their assigned territory. The role bearer is responsible for the efficiency and optimization of retrieving EMI from the customers and ensuring adherence to all the guidelines laid out by the bank contributing to the larger organizational objectives of the bank. Responsibilities Roles & Responsibilities: Responsible for managing and undertaking collections process for debts that have been assigned Regularly track the portfolio for specific buckets for the assigned area Track and control the delinquency of the area, Bucket-wise & DPD wise and focus on non-starters Responsible to allocate and achieve targets from agencies/in house team Regularly follow up with the default customers Ensuring adherence to collection process and legal guidelines Tracing out absconded default customers and initiate recovery process Recommend for legal actions for non-recoverable cases and following up with the legal team for the closure of the cases Maintain data for administrative work related to collection such as updating delinquent account history, providing and maintaining MIS report, reviewing of collection feedback on daily, weekly & monthly basis Educational Qualifications Graduate – Any Post Graduate – Any Experience: 2-5 Years of relevant experience in Collections Show more Show less

Job Requirements Job Requirements Job Title – Collection Manager Function – Collections Job Purpose The role bearer has the responsibility to plan, organize, direct and oversee the activities of the collections department. It also includes managing the agencies associated with the company in their assigned territory. The role bearer is responsible for the efficiency and optimization of retrieving EMI from the customers and ensuring adherence to all the guidelines laid out by the bank contributing to the larger organizational objectives of the bank. Responsibilities Roles & Responsibilities: Responsible for managing and undertaking collections process for debts that have been assigned Regularly track the portfolio for specific buckets for the assigned area Track & control the delinquency of the area, Bucket-wise & DPD wise and focus on non-starters Responsible to allocate and achieve targets from agencies/ in house team Regularly follow up with the default customers Ensuring adherence to collection process and legal guidelines Tracing out absconded default customers and initiate recovery process Recommend for legal actions for non-recoverable cases and following up with the legal team for the closure of the cases Maintain data for administrative work related to collection such as updating delinquent account history, providing and maintaining MIS report, reviewing of collection feedback on daily, weekly & monthly basis Educational Qualifications Graduate – Any Post Graduate – Any Experience: Minimum of 3 or more years of experience in collections. Show more Show less

Job Requirements Role/Job Title: Associate Relationship Manager-Micro Enterprise Loan(MEL) Function/Department: Rural Banking Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in identifying Business owners / entrepreneurs in the defined catchment and assessing their business loan needs. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities Manage zoning activity to map household needs in villages and areas allocated. Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets. Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements. Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer. Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship. Nudge behavioral changes in customers to drive them towards online banking. Maintain high collections efficiency through discipline and drive. Monitor preparation of accurate documentation of loans and saving account. Coordinate with operations officer to ensure timely and accurate data entry. Ensure compliance as per the bank requirements. Conduct field audits and customer verifications to ensure high quality of accounts. Gather latest Market intelligence and track and benchmark against best practices in competitor banks. Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Education Qualification Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate. Experience: 0 to 2 years of relevant branch banking experience. Show more Show less

Job Requirements Job Description: Senior Sales Manager (Current Account) - Pipeline Company Name: IDFC FIRST Bank Job Title: Senior Sales Manager (Current Account) - Pipeline Job Type: Full-Time Job Category: Others Department: Retail Banking > Branch Banking > Sales > Current Account Location: Chandigarh, India IDFC FIRST Bank is seeking a highly motivated and experienced Senior Sales Manager to join our team in Chandigarh, India. As a Senior Sales Manager, you will be responsible for driving sales and revenue growth for our Current Account products. This is a full-time position within our Retail Banking department, specifically in the Branch Banking division. Key Responsibilities Develop and implement sales strategies to achieve targets for Current Account products Build and maintain a strong pipeline of potential clients through various channels such as cold calling, networking, and referrals Conduct market research and analysis to identify potential business opportunities Actively engage with potential clients to understand their needs and provide suitable solutions Collaborate with internal teams to ensure smooth onboarding and servicing of clients Monitor and track sales performance and provide regular reports to management Stay updated with industry trends and competitor activities to identify potential risks and opportunities Qualifications Bachelor's degree in Business Administration, Finance, or a related field Minimum of 5 years of experience in sales, preferably in the banking or financial services industry Proven track record of meeting and exceeding sales targets Excellent communication and interpersonal skills Strong negotiation and relationship-building abilities Knowledge of current account products and services Familiarity with CRM software and sales tracking tools Ability to work independently and as part of a team Willingness to travel as needed We offer a competitive salary and benefits package, as well as opportunities for career growth and development. Join our dynamic team and be a part of our mission to provide innovative financial solutions to our clients. Additional Parameters Fluency in local language (Punjabi) is preferred Knowledge of the Chandigarh market is a plus Previous experience in managing a sales team is an advantage Show more Show less

Job Requirements Job Requirements Role/ Job Title: Associate Manager-Acquisition (Household) Function/ Department: Branch Banking Job Purpose Role entails acquiring new customers for the bank's savings accounts. The role involves identifying potential customers, contacting them through various channels, explaining the benefits and features of the savings products, and closing the sales. Also to ensures that the customers are satisfied with the bank's services and maintains a long-term relationship with them. Roles & Responsibilities Acquisition of savings account in the identified segment and reference generation from the specified catchment area Ensuring high quality of customer acquisition in terms of constitution, product and segment mix On-boarding and activating customers on digital platforms Assist Senior Sales Manager in catchment mapping and branch scoping exercises Provide regular feedbacks to Senior Sales Manager and Branch Manager on customer requirements and potential opportunities Ensuring adherence to sales compliance and SOPs defined by the organization Quality sourcing and ensuring strict compliance on internal and external guidelines and regulations Regularly conducting activities in the catchment to acquire good quality, HNI customers and build a strong visibilty for IDFC First Bank Working on key central Initiatives and seeking regular referrals from existing customers Collaborating with other team members and support functions to provide products and service offerings to customers Education Qualification Graduation: Bachelor’s in Engineering / Technology / Math’s / Commerce / Arts / Science / Biology / Business / Computers / Management Experience: 0 to 2 years of relevant experience Show more Show less

Job Requirements Role/Job Title: Associate Relationship Manager-Liabilities Function/Department: Rural Banking Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities Lead Area Mapping in the catchment and maintain accurate and timely daily activity / Sales reports. Prepare Wish list of customers through cold calling and promotion activities to drive awareness about the bank and products across the catchment area. Ensure completion of account opening formalities with strict adherence to KYC norms. (Field verification Mandatory) Engage customers with multiple products at the time of account Opening. (viz: Mobile banking / Net banking registration / Recurring Deposit-Fixed Deposit activation) Ensuring account activation and subsequently maintaining the health of account. Ensure superior customer service to capture larger wallet share of population. Spearhead resolution of customer queries and issues. Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements. Ensure compliance as per the bank requirements. Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Education Qualification Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate Experience: 0 to 2 years of relevant branch banking experience. Show more Show less

Job Requirements Role/ Job Title: Product Sales Manager - Cash Management Function/ Department: Wholesale Banking Job Purpose To work closely with Wholesale Bank RMs (Corporate / NBFC / FI / GBG) for transaction banking and liability product sales along with acquiring new clients for within these segments. To contribute to growth of average CASA balances and clocking Fee Income by scoping and cross selling of transaction banking products within the target client space. Roles & Responsibilities Manage transaction banking requirements of clients as well as manage relevant regulatory relationships. Prospect and identify clients with strong Transaction Banking potential. Activate the wish-list of clients as identified on Transaction Banking and grow the overall business. Focus on increasing Current Account Balances and generating Fee based income from identified clients & prospects. Provide inputs on products, service levels and product features to product and strategy teams to help develop a best-in-class Transaction Banking suite of products. Provide inputs on sales strategy for setting up transaction banking services for clients. Own, articulate & execute business strategy covering product development management, sales & service delivery so as to achieve cash management & trade (where applicable) targets. Updating & training Relationship Managers on any new Transaction Banking Products (Cash and Trade) Develop an excellent working rapport with all stakeholders for effective execution of responsibilities. Gather market knowledge and feedback on competition benchmarking for consistent evaluation of in-house offerings. Work closely with Product and Operations teams for process re-engineering and product enhancements which would assist in increasing the stickiness of the clients. Identifying and forging strategic alliances in the various segment for delivery of innovative solutions to clients. Education Qualification Graduation: Any graduate Post-graduation: Any post graduate Experience: 5 to 10 years of experience in cash management sales. Show more Show less

Job Requirements Role/Job Title: Relationship Manager-Government & Institutional Banking Function/Department: Rural Banking Job Purpose: Manage branches with respect to Liabilities business and specific focus to GBG. Building and managing relationships with Key accounts holders, Government departments to ensure proper funding in their accounts. Overall achievement of Liability business targets of the branches mapped. Roles & Responsibilities Relationship Manager Liabilities will be responsible to manage all focused accounts in his mapped branch catchment. He will be responsible for acquisition of focused accounts. He will be responsible for timely servicing of all mapped accounts. He will be working on opportunities as highlighted by GBG. He will be responsible to get high value accounts. Behavioural alignment to Always You First ideology of the bank. Good communication and influencing skills; Knowledge of local language is must. Confident and ability to achieve sales targets keeping constant focus on service. High on integrity & honesty; maintain discipline at all times. Must possess previous branch handling experience. People Management. Willingness to work hard and put in effort. Education Qualification Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate Experience: 5 to 10 years of relevant experience. Show more Show less

Job Requirements Company Name: IDFC FIRST Bank Job Title: Relationship Manager Job Type: Full-time Job Category: Banking/Finance Department: Retail Banking Location: Hyderabad IDFC FIRST Bank is seeking a highly motivated and experienced Relationship Manager to join our Retail Banking team in Mumbai, India. As a Relationship Manager, you will be responsible for managing and growing a portfolio of high net worth clients, providing them with personalized financial solutions and excellent customer service. Key Responsibilities Develop and maintain relationships with high net worth clients, understanding their financial needs and goals Provide personalized financial advice and solutions to clients, including investment, insurance, and loan products Proactively identify opportunities to cross-sell and upsell products and services to clients Ensure timely and accurate execution of client transactions and requests Stay updated on market trends and industry developments to provide clients with relevant and timely advice Collaborate with internal teams to ensure seamless delivery of products and services to clients Meet and exceed sales targets and contribute to the overall growth of the bank Qualifications Bachelor's degree in Finance, Business Administration, or a related field Minimum of 3 years of experience in a similar role, preferably in the banking or financial services industry Proven track record of managing and growing a portfolio of high net worth clients Strong understanding of financial products and services, including investments, insurance, and loans Excellent communication and interpersonal skills Ability to work independently and as part of a team Strong sales and negotiation skills Proficient in MS Office and CRM software We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a driven and customer-focused individual with a passion for the banking industry, we encourage you to apply for this exciting opportunity at IDFC FIRST Bank. Show more Show less

Job Requirements Job Requirements Role/Job Title: Associate Relationship Manager - Corporate Coverage Function/ Department: Wholesale Banking Job purpose: - Spearhead business generation within stringent and dynamic regulations and bank's risk appetite to expand the volume of trade. Roles & Responsibilities Ensure seamless customer on boarding by ensuring best in-class customer servicing standards and processes and develop deep relationships to become the client's banking partner of choice. This role further entails the responsibility of understanding client needs, business and sector characteristics. Understand customer requirements and structure solutions to achieve customer satisfaction while remaining aligned with the bank’s policies. The role bearer is accountable for customer acquisition, due diligence and recovery. Ideate to create diversified revenue sources for wholesale banking and facilitate campaigns to increase customer penetration and acquire high quality clients. Study financial reports of clients to identify early warning signs and flag potential pitfalls to prevent losses to the bank. Gather and leverage market intelligence to incorporate best practices. Develop and maintain constructive relationships with key internal and external stakeholders to help achieve business critical goals. Collaborate with internal stakeholders (Treasury, Risk, Compliance, Legal) to achieve the desired business objectives whilst ensuring maximum efficiency in internal processes. Create and deploy strong mechanisms that can constantly measure and monitor the customer satisfaction and envision changes to existing processes to improve specifications and performance. Ensure high quality customer service and review customer complaints in order to maintain customer satisfaction and increase the treasury business. Champion IDFC First's customer first culture by driving the team to take up high degree servicing norms to ensure absolute customer delight. Attract and retain best-in-class talent for key roles in their reporting structure. Monitor key parameters on employee productivity, hiring quality and attrition rates and make necessary improvements. Education Qualifications Graduation: Any graduate Post Graduation: Any postgraduate Experience : - 2-5 years of relevant experience in relationship management. Show more Show less

Job Requirements Role/Job Title: Relationship Manager-Government & Institutional Banking Function/Department: Rural Banking Job Purpose Manage branches with respect to Liabilities business and specific focus to GBG. Building and managing relationships with Key accounts holders, Government departments to ensure proper funding in their accounts. Overall achievement of Liability business targets of the branches mapped. Roles & Responsibilities Relationship Manager Liabilities will be responsible to manage all focused accounts in his mapped branch catchment. He will be responsible for acquisition of focused accounts. He will be responsible for timely servicing of all mapped accounts. He will be working on opportunities as highlighted by GBG. He will be responsible to get high value accounts. Behavioural alignment to Always You First ideology of the bank. Good communication and influencing skills; Knowledge of local language is must. Confident and ability to achieve sales targets keeping constant focus on service. High on integrity & honesty; maintain discipline at all times. Must possess previous branch handling experience. People Management. Willingness to work hard and put in effort. Education Qualification Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate Experience: 5 to 10 years of relevant experience. Show more Show less

Job Requirements Job Requirements Job Title – Associate Relationship Manager-LAP Place of work - Rajasthan/Gujarat/Karnataka/Madhya Pradesh/Chhattisgarh/Odisha/Andhra Pradesh Business Unit - Rural Banking Function - Retail Assets Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to identify mortgage needs of customers and provide appropriate lending solutions ( Loan Against Property) . The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements. Contribute to penetration of mortgage business in Rural markets through lead generations and account opening as per needs of customer Spearhead mapping of detailed household needs based on direct customer interactions Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship and maintain high collections efficiency Lead preparation of quality documentation of loans to ensure minimum queries / rejections from Operations / Credit teams Coordinate with operations officer to ensure timely and accurate data entry Ensure compliance as per the bank requirements Secondary Responsibilities Recommend process changes in order to improve service efficiency and quality across the branch network Provide support for implementation of livelihood advancement and community development initiatives. Key Success Metrics Customer Acquisition targets, Cross sell targets Educational Qualifications Graduate-Any-Full Time 12th- Any Experience 0-3 Years in NBFCs/Banking. Show more Show less

Job Requirements Job Requirements Role/Job Title: Relationship Manager-Kisan Credit Card Function/Department: Rural Banking Job Purpose The role entails providing financial solutions to meet the requirements of the KCC customers and ensure value added customer service. The role will closely collaborate with the product and operations teams to drive effective customer acquisition, servicing and deepening. The role bearer would be responsible for providing customers with the best in-class experience to become their banking partner of choice. The role bearer is responsible for NTB clients and manage the relationship for a designated branch contributing to the larger branch banking channel objectives. Responsibilities Roles & Responsibilities: Responsible for increasing liabilities size of relationship via balances in accounts of existing KCC customers and enhancing customer profitability by capturing larger share of wallet. Review the inflows and outflows in the mapped accounts and also proactively identify potential business opportunities. Establish closely connect with the existing customers through mailers and phone calls and share insights on the fluctuations in interest rates, exchange rates and various product offerings. Generate new sales leads for KCC customers through referrals from existing clients, brokers, etc. Responsible for acquiring new customers for KCC with a detail understanding of Credit assessment. Leverage knowledge on Liability, Fx, Trade and Client Relationship, Delinquency management, Relationship management and Analytical mind-set to increase volume of business. Managing portfolio effectively through continuous monitoring of accounts and renewals enhancement, retention and ensure Portfolio Hygiene with minimal open deferral and covenants. Develop a superior working relationship with Branch banking for cross leveraging and synergy optimization and work within the Overall Bank Eco System with other Stakeholders. Evaluate the growth strategy based on competitor analysis and feedback from different channels/customers. Recommend process changes in order to improve service efficiency and quality across the branch network. Demonstrated Ability in sales planning and conceptualize promotions and marketing initiatives. Understanding of Financial statements, Credit Assessment and title- security documents. Managerial & Leadership Responsibilities Attract and retain best-in-class talent for key roles in their reporting structure. Monitor key parameters on employee productivity, hiring quality and attrition rates and make necessary improvements. Enable teams to drive growth targets by providing necessary support. Education Qualification Graduation: Bachelor’s in Engineering / Technology / Math’s / Commerce / Arts / Science / Biology / Business / Computers / Management. Experience: 4+ years of relevant experience. Show more Show less

Job Requirements Role/Job Title: Associate Relationship Manager-Micro Enterprise Loan Function/Department: Rural Banking Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in identifying Business owners / entrepreneurs in the defined catchment and assessing their business loan needs. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Primary Responsibilities Manage zoning activity to map household needs in villages and areas allocated. Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets. Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements. Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer. Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship. Nudge behavioral changes in customers to drive them towards online banking. Maintain high collections efficiency through discipline and drive. Monitor preparation of accurate documentation of loans and saving account. Coordinate with operations officer to ensure timely and accurate data entry. Secondary Responsibilities Ensure compliance as per the bank requirements. Conduct field audits and customer verifications to ensure high quality of accounts. Gather latest Market intelligence and track and benchmark against best practices in competitor banks. Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Education Qualification Graduation: Bachelor’s in Engineering / Technology / Math’s / Commerce / Arts / Science / Biology / Business / Computers / Management. Experience: 0 to 2 years of relevant branch banking experience. Show more Show less

Job Requirements Job Requirements Role/Job Title: Associate Relationship Manager-Micro Enterprise Loan(MEL) Function/Department: Rural Banking Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in identifying Business owners / entrepreneurs in the defined catchment and assessing their business loan needs. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities Manage zoning activity to map household needs in villages and areas allocated. Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets. Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements. Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer. Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship. Nudge behavioral changes in customers to drive them towards online banking. Maintain high collections efficiency through discipline and drive. Monitor preparation of accurate documentation of loans and saving account. Coordinate with operations officer to ensure timely and accurate data entry. Ensure compliance as per the bank requirements. Conduct field audits and customer verifications to ensure high quality of accounts. Gather latest Market intelligence and track and benchmark against best practices in competitor banks. Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Education Qualification Graduation: BA / BCom / BSc / BBA / BCA / BE / BTech or any other graduate. Experience: 0 to 1 years of relevant branch banking experience. Show more Show less

Job Requirements Job Requirements Role/ Job Title: Associate Manager-Acquisition (Household) Function/ Department: Branch Banking Job Purpose Role entails acquiring new customers for the bank's savings accounts. The role involves identifying potential customers, contacting them through various channels, explaining the benefits and features of the savings products, and closing the sales. Also to ensures that the customers are satisfied with the bank's services and maintains a long-term relationship with them. Roles & Responsibilities Acquisition of savings account in the identified segment and reference generation from the specified catchment area Ensuring high quality of customer acquisition in terms of constitution, product and segment mix On-boarding and activating customers on digital platforms Assist Senior Sales Manager in catchment mapping and branch scoping exercises Provide regular feedbacks to Senior Sales Manager and Branch Manager on customer requirements and potential opportunities Ensuring adherence to sales compliance and SOPs defined by the organization Quality sourcing and ensuring strict compliance on internal and external guidelines and regulations Regularly conducting activities in the catchment to acquire good quality, HNI customers and build a strong visibilty for IDFC First Bank Working on key central Initiatives and seeking regular referrals from existing customers Collaborating with other team members and support functions to provide products and service offerings to customers Education Qualification Graduation: Bachelor’s in Engineering / Technology / Math’s / Commerce / Arts / Science / Biology / Business / Computers / Management Experience: 0 to 2 years of relevant experience Show more Show less