Job Requirements Job Requirements Role/ Job Title: Associate Manager-Acquisition (Household) Function/ Department: Branch Banking Job Purpose Role entails acquiring new customers for the bank's savings accounts. The role involves identifying potential customers, contacting them through various channels, explaining the benefits and features of the savings products, and closing the sales. Also to ensures that the customers are satisfied with the bank's services and maintains a long-term relationship with them. Roles & Responsibilities Acquisition of savings account in the identified segment and reference generation from the specified catchment area Ensuring high quality of customer acquisition in terms of constitution, product and segment mix On-boarding and activating customers on digital platforms Assist Senior Sales Manager in catchment mapping and branch scoping exercises Provide regular feedbacks to Senior Sales Manager and Branch Manager on customer requirements and potential opportunities Ensuring adherence to sales compliance and SOPs defined by the organization Quality sourcing and ensuring strict compliance on internal and external guidelines and regulations Regularly conducting activities in the catchment to acquire good quality, HNI customers and build a strong visibilty for IDFC First Bank Working on key central Initiatives and seeking regular referrals from existing customers Collaborating with other team members and support functions to provide products and service offerings to customers Education Qualification Graduation: Bachelor’s in Engineering / Technology / Math’s / Commerce / Arts / Science / Biology / Business / Computers / Management Experience: 0 to 2 years of relevant experience Show more Show less

Job Requirements Job Requirements Role/Job Title: Defense Acquisition Manager (Retail Banking) Business: Retail Banking Function/ Department: Retail Liabilities Place of work: Multiple Locations Job Purpose Proactively identify and convert defense institutions where the bank can get a foot in the door for liability sales. Drive sales and business development activities in the institutions acquired. Follwoup on Institutions acquired to build wallet share across liabilities and cross sell through field activities. Execute a successfull referral campaign which will result in efficient and quick conversions. Exectute strategy built by the bank. (6 ) Work within the regulatory and internal guidlines of the bank. (7) Ensure that productivity is in the lines of monthly targets set by the bank.. Roles & Responsibilities Responsible for achieving institutional signups and monthly sales targets assigned for defesne acquisition and various cross sell products and services across retail liabilities, retail assets and wealth management offered by the bank. Responsible for regular salary credits and pensions for clients on boarded with a minimum salary/pension threshold defined by the bank. Monitor book growth on fortnightly basis for inflow and outflows. Maitain and publish sales dashboards to the respective business heads. Sign up potential customers for corporate salary accounts and also generate fee based revenue. Acquire TASC accounts from the segment. Secondary Responsibilities 'Collaborate across various teams and customise products and services through campaigns required for this segment Key Success Metrics No of accounts opened basis Opportunity size, regular inflows of salary into the account leading to CASA book size Cross sell of Retail Liability, Retail Asset and Wealth Management Products Show more Show less

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Job Requirements Job Requirements Role/ Job Title: Relationship Manager - Rural Business Banking Function/ Department: Retail Banking Job Purpose The role entails providing financial solutions to meet the working requirements of Rural business banking customers and ensuring best-in-class relationship management and customer experience to become their banking partner of choice. The role bearer is responsible for asset NTB client acquisition along with liabilities and FX deepening. The role will closely collaborate with the product and operations teams to drive effective customer acquisition, servicing, and deepening. Roles & Responsibilities Responsible for acquiring new customers for business banking with a detailed understanding of credit assessment. Knowledge on liability, Forex, trade and client relationships, delinquency management, relationship management, and an analytical mindset. Managing the portfolio effectively through continuous monitoring of accounts and renewals, enhancement, retention and ensuring portfolio hygiene with minimal open deferral and covenants. Develop a superior working relationship with branch banking for cross-leveraging & synergy optimization and work within the overall bank ecosystem with other stakeholders. Evaluate the growth strategy based on competitor analysis and feedback from different channels and customers. Recommend process changes to improve service efficiency and quality across the branch network. Demonstrated ability in sales planning and conceptualizing promotions and marketing initiatives. Understanding of financial statements, credit Assessment and title-security documents Contributing to product knowledge by sharing competitor data and positive process Providing support for development of new products for existing and new customer segments. Managerial And Leadership Responsibilities Building collaborative work culture between branch, assets team and support structure to enable front line teams. Build, Grow and Nurture the team of Relationship Managers of the Region Education Qualification Graduation: BA / BCom / BSc / BBA / BCA / BE / BTech or any other graduate. Experience: 2 to 5 years of relevant experience. Show more Show less

Job Requirements Role/ Job Title: Senior Policy Manager (LAP & Business Loans) Function/ Department: Retail Banking Job Purpose The role holder has the responsibility of managing, assessing, and monitoring the policy norms., It entails the responsibility of defining the risk appetite and broad level policies for the assigned products, facilitating technological requirements, and ensuring adherence to the statutory guidelines contributing to the larger objectives of the bank. Roles & Responsibilities Vetting policy proposition and approving policy modifications based on merits and associated credit risk. Continually recommend policy enhancements by tracking market trends, regulatory changes, and portfolio performance analytics. Ensure vigilant compliance to all regulatory and statutory guidelines issued by RBI and other Statutory bodies. To keep a track on changes pertaining to property related law and regulations across regions and communicate to relevant stakeholders with impact analysis. Lead portfolio-level risk assessments to identify current and emerging areas of risk concentration. Employ data-driven analyses of lending channels, products, geographies, and customer segments to provide strategic insights on growth opportunities and risk mitigation tactics. Regular monitoring of the portfolio performance on early risk indicators/ TTD trends / Segment Mix for assessment of impact of the policy changes and to identify risks/ opportunities and recommend relevant actions. Foresee portfolio direction, loss estimates and how to control the same. Lead automation projects for various portfolio insights dashboards. Setting ups of risk thresholds for the assigned products within the overall risk appetite of the bank, in coordination with business teams based on yearly projections and budgets. Ensure program risk acceptance criteria are reviewed regularly, with timely updates for proactive adaptation to changes in legal /regulatory requirements, business strategies, market environment or portfolio performance. Understanding of credit scoring models and work with stakeholders to strategize model deployment. Lead periodic audits and process reviews to identify gaps, implement corrective measures, and prevent non-compliance. Educational Qualifications Graduation: Bachelor of Commerce (B.com) / Bachelor of Science (B.Sc) / Bachelor of Arts (BA) / Bachelor of Business & Insurance (BBI) / Bachelor of Management Studies (BMS) Post-Graduation: Master of Business Administration (MBA) / Master of Commerce (M.com) / Master of Arts (MA) Experience: 5-10 years of Banking / NBFC experience in credit / policy / risk domain for Retail LAP/Business Loans. Show more Show less

Job Requirements Job Requirements Role/ Job Title: Cluster Lead - First Select Function/ Department: Retail Liabilities Job Purpose Managing Elite bankers- Select to dleiver business and channel objectives. Roles & Responsibilities Responsible for quality recruitment, Sales Planning, Business delivery tracking, Monitoring and reviewing VRM Performance and mentoring individuals for effective tele-calling for achievement of the defined goals. Also responsible to ensure adherence with tele-calling guidelines as per regulatory industry norms. Ensuring the VRM Team achieves goal sheet objectives and revenue targets to earn incentives. Also, responsible for monitoring quality of engagement for the team. Enhancing engagement with HNI customers through client meetings and/or joint calls with RMs, support functions in peer group and quality NTB Acquisitions. Ensuring engagement and coordination with various functional peers to ensure smooth business delivery from the team across Liabilities and Asset products of the bank, Trade Forex, Wealth business, Insurance and Credit Cards Business in the branch. Responsible to drive Privilege program onboarding, Cross Sell in the VRM Portfolio and to enhance Product Per Client ratios in the managed book. Ensuring Digital adoption and completion of the assigned Tasks, triggers, campaigns and client outreach programs assigned to the VRMs. Secondary Responsibilities Incumbent is responsible to ensure that VRMs provide best customer service to their portfolio customers and ensure all processes are followed as laid down within the bank’s audit and compliance framework. Envisage data driven sales plans for existing liability product customers of the zone to improve portfolio quality and account usage. Ensure all sales activity is recorded as per the organizational process and all sales and service processes are adhered to by self and zonal team. Managerial & Leadership Responsibilities Lead the IDFC First's customer first culture by driving the team to take up high degree servicing norms to ensure absolute customer delight. Attract and retain best-in-class talent for VRM's in the zone, attrition control. Monitor and achieve key parameters on employee productivity, hiring quality and attrition rates and make necessary improvements. Champion the use of data analytics to power up marketing propositions for liability customers Key Success Metrics Education & Qualification Graduation: Any Graduate Post Graduation: MBA / PGDM Experience: 5 to 10 years of relevant experience Show more Show less

Job Requirements Role/Job Title: Associate Relationship Manager-Micro Enterprise Loan(MEL) Function/Department: Rural Banking Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in identifying Business owners / entrepreneurs in the defined catchment and assessing their business loan needs. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities Manage zoning activity to map household needs in villages and areas allocated. Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets. Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements. Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer. Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship. Nudge behavioral changes in customers to drive them towards online banking. Maintain high collections efficiency through discipline and drive. Monitor preparation of accurate documentation of loans and saving account. Coordinate with operations officer to ensure timely and accurate data entry. Ensure compliance as per the bank requirements. Conduct field audits and customer verifications to ensure high quality of accounts. Gather latest Market intelligence and track and benchmark against best practices in competitor banks. Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Education Qualification Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate. Experience: 0 to 2 years of relevant branch banking experience. Show more Show less

Job Requirements Role/Job Title: Associate Relationship Manager-Home loan / Loan against property Function/Department: Rural Banking Job Purpose To deliver a high-quality client service and customer retention. Enhance product sales and new client acquisition. Roles & Responsibilities Identifying New Markets, must work towards attracting new customers and generating leads through local activities like organizing canopy activities/leaflet distribution/cold calling and etc. To service, the leads referred by sales front/cross/selling or other channels. To deliver a high-quality client service and customer retention approach to managing client relationships to enhance product sales and new client growth targets. Achieve agreed individual performance targets for income generation, product sales and new client growth targets. Login to disbursement completion, fulfilment, counselling, and handholding the customer through the entire process of sanction and disbursement. Ensuring that customer doesn’t become a non-starter e.g. helping collections to recover EMI’s in case of default. Building the relationship in the Market by meeting the Local Builders, Business communities and new channels. Education Qualification Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate. Experience: 0 to 2 Years in NBFCs/Banking. Show more Show less

Job Requirements Role/ Job Title: Territory Sales Manager - Car Loans Function/ Department: Car Loans Roles & Responsibilities 'Acquisition of Car loan customers in the identified segment Meet and exceed the defined targets of new customer acquisitions month on month by analyzing transaction banking needs of the customer Provide regular feedback to RM on opportunities and customer needs Ensure adherence to selling norms and SOPs defined by the organization Ensure strict compliance with internal guidelines and external regulations Ensure quality sourcing in line with the Bank's policy Educational Qualification Graduation: Any Post Graduation: MBA, PGDM Work Experience: 5-10 years of relevant experience Show more Show less

Job Requirements Job Requirements Job Title: Teller Company Name: IDFC FIRST Bank Job Type: Full-Time Job Category: Branch Operations & Branch Customer Service Department: Retail Banking > Branch Banking > Branch Location: Ratlam, Madhya Pradesh 457001, India IDFC FIRST Bank is seeking a highly motivated and customer-oriented individual to join our team as a Teller. As a Teller, you will be responsible for providing excellent customer service and performing various banking transactions for our customers at our branch in Ratlam, Madhya Pradesh. Key Responsibilities Greet and assist customers in a friendly and professional manner Process various banking transactions, including deposits, withdrawals, and payments Balance cash drawers and maintain accurate records of transactions Promote bank products and services to customers Resolve customer inquiries and complaints in a timely and efficient manner Adhere to all bank policies and procedures to ensure compliance and security Collaborate with other team members to achieve branch goals and targets Qualifications High school diploma or equivalent Previous experience in a customer service or cash handling role preferred Strong communication and interpersonal skills Ability to work in a fast-paced and dynamic environment Knowledge of banking products and services Proficient in basic computer skills Attention to detail and accuracy Additional Requirements Must be able to work full-time, including weekends and holidays Must be willing to undergo a background check and credit check Must be able to lift up to 25 pounds Join our team at IDFC FIRST Bank and be a part of a dynamic and growing organization. We offer competitive salary and benefits, as well as opportunities for career advancement. Apply now and become a valuable member of our team! Show more Show less

Job Requirements Job Requirements Role/Job Title: Associate Relationship Manager-Micro Enterprise Loan(MEL) Function/Department: Rural Banking Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in identifying Business owners / entrepreneurs in the defined catchment and assessing their business loan needs. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities Manage zoning activity to map household needs in villages and areas allocated. Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets. Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements. Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer. Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship. Nudge behavioral changes in customers to drive them towards online banking. Maintain high collections efficiency through discipline and drive. Monitor preparation of accurate documentation of loans and saving account. Coordinate with operations officer to ensure timely and accurate data entry. Ensure compliance as per the bank requirements. Conduct field audits and customer verifications to ensure high quality of accounts. Gather latest Market intelligence and track and benchmark against best practices in competitor banks. Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Education Qualification Graduation: BA / BCom / BSc / BBA / BCA / BE / BTech or any other graduate. Experience: 0 to 1 years of relevant branch banking experience. Show more Show less

Job Requirements Job Requirements Job Title: Relationship Manager-NRI Department: Retail Banking Job Purpose The role entails deepening the relationship by providing solutions to meet the requirements of the NRI customers and ensuring value-added customer service. The role will closely collaborate with the product and operations teams to drive effective customer acquisition, servicing and deepening. The role bearer is responsible for acquiring NTB non-resident clients and servicing the existing relationships contributing to the larger branch banking channel objectives. Roles & Responsibilities Inform customers of new products or product enhancements to further expand the banking relationship. Coordinate with other functional teams to provide seamless access to other products. Ensure the enhancement of customer value by understanding and providing customized solutions. Maintain updated and accurate relationship records for assigned customer accounts. Penetration of group or family accounts of the existing mapped base Track customer complaints, queries and turnaround times for customer satisfaction. Plan and conduct special sales initiatives and events for prospective and existing corporations. Assist the Senior Relationship Manager - NRI in providing a best-in-class customer experience to become their banking partner of choice. Evaluate the growth strategy based on competitor analysis and feedback from different channels and customers. Recommend process changes in order to improve service efficiency and quality across the branch network. Education Qualification Graduation: Any Graduation. Post-graduation: Any Post-graduation Experience: 5 to 10 years of relevant branch banking experience. Show more Show less

Job Requirements Role/ Job Title : Debt Manager-Flows-Commercial Vehicle Function/ Department : Collections Job Purpose The role bearer has the responsibility to plan, organize, direct and oversee the activities of the collections department. It also includes managing the agencies associated with the company in their assigned territory. The role bearer is responsible for the efficiency and optimization of retrieving EMI from the customers and ensuring adherence to all the guidelines laid out by the bank contributing to the larger organizational objectives of the bank. Roles & Responsibilities Responsible for managing and undertaking collections process for debts that have been assigned. Regularly track the portfolio for specific buckets for the assigned area. Track & control the delinquency of the area, Bucket-wise & DPD wise and focus on non-starters. Responsible to allocate and achieve targets from agencies/ in house team. Regularly follow up with the default customers. Ensuring adherence to collection process and legal guidelines. Tracing out absconded default customers and initiate recovery process. Recommend for legal actions for non-recoverable cases and following up with the legal team for the closure of the cases. Maintain data for administrative work related to collection such as updating delinquent account history, providing and maintaining MIS report, reviewing of collection feedback on daily, weekly & monthly basis. Education Qualification Graduation: Any Experience : 2-5 years of relevant experience Show more Show less

Job Requirements Job Requirements Job Title - Senior Sales Manager (Household) Place of work - Mumbai Business Unit - Retail Banking Function -Branch Banking Compensation - Best in Class in the Industry Job Purpose The role entails managing and scaling up the retail branch banking business for the region by implementing strategies to achieve growth targets. It is accountable to ensure expansion of branch footprint, product penetration and delivery of high quality customer service. The role bearer is responsible for identifying business potential areas for an acquisition of Current Account customers in assigned geographies and using enablers to guide a team to successfully converting the same. The role has a P&L responsibility contributing to the larger branch banking channel objectives. Responsibilities Roles & Responsibilities: Mentoring a team of Sales Managers across assigned command area of branches Identifying leads for an acquisition of potential customers for assets products thus generating fee-based revenues Monitoring daily sales call to ensure acquisition process is followed including market coverage Activating Current accounts clients on transactions, thereby responsible for current account float delivery against assigned targets Imparting & refreshing product knowledge to team members, ensure complete updated product awareness within the team Responsible of timely resolution of customer queries Ensuring right level of staffing in the region for CA team Maintaining low team attrition Managing customer centric operations and ensuring customer satisfaction by achieving delivery & service quality norms Evaluate the growth strategy based on competitor analysis and feedback from different channels/customers Recommend process changes in order to improve service efficiency and quality across the branch network Monitor the growth and execution as per the defined business plan Managerial & Leadership Responsibilities Attract and retain best-in-class talent for key roles in their reporting structure Monitor key parameters on employee productivity, hiring quality and attrition rates and make necessary improvements Enable teams to drive growth targets by providing necessary support Show more Show less

Job Requirements Job Title – Associate Relationship Manager-LAP Place of work - Rajasthan/Gujarat/Karnataka/Madhya Pradesh/Chhattisgarh/Odisha/Andhra Pradesh Business Unit - Rural Banking Function - Retail Assets Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to identify mortgage needs of customers and provide appropriate lending solutions ( Loan Against Property) . The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements. Contribute to penetration of mortgage business in Rural markets through lead generations and account opening as per needs of customer Spearhead mapping of detailed household needs based on direct customer interactions Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship and maintain high collections efficiency Lead preparation of quality documentation of loans to ensure minimum queries / rejections from Operations / Credit teams Coordinate with operations officer to ensure timely and accurate data entry Ensure compliance as per the bank requirements Secondary Responsibilities Recommend process changes in order to improve service efficiency and quality across the branch network Provide support for implementation of livelihood advancement and community development initiatives. Key Success Metrics Customer Acquisition targets, Cross sell targets Educational Qualifications Graduate-Any-Full Time 12th- Any Experience 0-3 Years in NBFCs/Banking. Show more Show less

Job Requirements Job Title - Sales Manager - LFRMR Function - Retail Banking Job Purpose The role entails direct customer interaction and is responsible for acquisition of LFRMR customers for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to supervise catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities Acquisition of LFRMR customers in the identified segment Meet and exceed the defined targets of new customer acquisitions month on month by analyzing transaction banking needs of the customer Provide regular feedback to RM on opportunities and customer needs Ensure adherence to selling norms and SOPs defined by the organization Ensure strict compliance with internal guidelines and external regulations. Ensure quality sourcing in line with the Bank's policy. Educational Qualifications Graduate - Any Postgraduate - MBA, PGDM Experience: 2 to 5 Years of relevant experience Show more Show less

Job Requirements Role/Job Title: Relationship Manager-Micro Enterprise Loan Function/Department: Rural Banking Job Purpose The role entails building and deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to identify Business owners / entrepreneurs in the defined catchment and assess their business loan needs. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities Ensure swift disbursal of business loans based on needs assessment of potential and existing clients. Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets. Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements. Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer. Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship. Monitor high collections efficiency through discipline and drive. Conduct field audits and customer verifications to ensure high quality of accounts. Gather latest Market intelligence and track and benchmark against best practices in competitor banks. Evaluate the growth strategy based on competitor analysis and feedback from different channels/customers. Recommend process changes in order to improve service efficiency and quality across the branch network. Manage a team of field officers, taking responsibility of their development and attrition. Develop and implement livelihood advancement and community development initiatives. Managerial & Leadership Responsibilities Attract and retain best-in-class talent for key roles in their reporting structure. Monitor key parameters on employee productivity, hiring quality and attrition rates and make necessary improvements. Enable teams to drive growth targets by providing necessary support. Education Qualification Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate. Experience: 5 to 10 years of relevant rural banking experience. Show more Show less

Job Requirements Job Title: Deputy Manager-Acquisition (Current Account) Business Unit - Retail Banking Job Purpose The role entails direct customer interaction and is responsible for business acquisition of current accounts for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to support Sales Manager in catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities Acquisition of NTB Current account customers in the identified segment and reference generation from the specified catchment area Ensure acquisition of high quality current accounts in terms of product mix, segments and constitution mix Proactive registration and activation of acquired customers to direct banking channels Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customer Assist and support the Sales Manager in catchment mapping and scoping exercise Provide regular feedback to SM / RM on opportunities and customer needs Ensure adherence to selling norms and SOPs defined by the organization Ensure strict compliance with internal guidelines and external regulations Ensure quality sourcing in line with the Bank's policy Qualifications Graduate - Any discipline Part Time / Full Time - Full Time Experience Minimum 2 years of Experience from CASA Sales, Banking Domain Work Experience 1: Minimum 2 years of Experience from CASA sales, Banking Domain. 2: With Good English communication skills .. Show more Show less

Job Requirements Job Description: Debt Manager-Recoveries-Consumer Loan & Cross Sell Company Name: IDFC FIRST Bank Job Type: Full-Time Job Category: Retail Banking Department: Retail Banking > Debt Management-Recoveries > Field > Consumer Loans & Cross Sell Location: Bengaluru, Karnataka, India IDFC FIRST Bank is looking for a highly motivated and experienced Debt Manager to join our Retail Banking team. As a Debt Manager, you will be responsible for managing recoveries for consumer loans and cross-selling products to customers. Key Responsibilities Develop and implement strategies for recovering delinquent consumer loans Monitor and track delinquent accounts and take necessary actions to recover outstanding amounts Liaise with external agencies and legal teams for recovery of loans Conduct field visits to meet with customers and negotiate repayment plans Cross-sell bank products to customers during recovery visits Maintain accurate records of all recovery activities and update management on progress Analyze data and trends to identify potential risks and take proactive measures to mitigate them Provide regular reports and updates to senior management on recovery performance and strategies Qualifications Bachelor's degree in Finance, Business Administration, or a related field Minimum of 5 years of experience in debt management and recoveries in the banking industry Strong knowledge of consumer loan products and recovery processes Excellent negotiation and communication skills Ability to work independently and in a team environment Proficient in data analysis and reporting Willingness to travel for field visits as required Knowledge of local laws and regulations related to debt management and recoveries We offer a competitive salary and benefits package, as well as opportunities for growth and development within the organization. If you are a self-starter with a passion for debt management and cross-selling, we want to hear from you! Apply now to join our dynamic team at IDFC FIRST Bank. Show more Show less

Job Requirements Role/ Job Title: Sales Manager- 2-Wheeler Loan Function/ Department: 2-Wheeler Loan Job Purpose The role entails scaling up the business for the Two-wheeler lending for a designated area by delivering banking needs to the customers in the most cost efficient and technology effective manner. Role will closely collaborate with Retail team - Product Head, Operations, Sales, Information Technology, Credit, Business Intelligence Unit for same. This role encapsulates the responsibility of providing a seamless and fulfilling customer experience and ensuring IDFC First becomes the primary bank for all banking needs. Roles & Responsibilities Acquisition of 2-Wheeler Loan customers in the identified segment Meet and exceed the defined targets of new customer acquisitions month on month by analyzing transaction banking needs of the customer. Provide regular feedback to RM on opportunities and customer needs. Ensure adherence to selling norms and SOPs defined by the organization Ensure strict compliance with internal guidelines and external regulations Ensure quality sourcing in line with the Bank's policy Education Qualification Graduation: Any Graduate Post-graduation: MBA Show more Show less