Job Requirements Job Title: Relationship Manager-Business Banking Function: Business Banking Job Purpose The role entails providing financial solutions to meet the working requirements of business banking customers and ensuring best-in-class relationship management and customer experience to become their banking partner of choice. The role bearer is responsible for asset NTB client acquisition along with liabilities and FX deepening. The role will closely collaborate with the product and operations teams to drive effective customer acquisition, servicing, and deepening. Roles & Responsibilities Responsible for acquiring new customers for business banking with a detailed understanding of credit assessment. Knowledge on liability, Forex, trade and client relationships, delinquency management, relationship management, and an analytical mindset. Managing the portfolio effectively through continuous monitoring of accounts and renewals, enhancement, retention and ensuring portfolio hygiene with minimal open deferral and covenants. Develop a superior working relationship with branch banking for cross-leveraging & synergy optimization and work within the overall bank ecosystem with other stakeholders. Evaluate the growth strategy based on competitor analysis and feedback from different channels and customers. Recommend process changes in order to improve service efficiency and quality across the branch network. Demonstrated ability in sales planning and conceptualizing promotions and marketing initiatives. Understanding of financial statements, credit Assessment and title-security documents Educational Qualifications Graduation: Bachelor’s in engineering / Technology / Math’s / Commerce / Arts / Science / Biology / Business / Computers / Engineering / Management. Post-graduation: MBA, PGDM. Professional Qualification: Preferred Chartered Accountant (CA). Experience: 5-10 years of relevant branch banking experience Show more Show less

Job Requirements Role/ Job Title: Trade & Fx Counsellor Function/ Department: Branch Banking Job Purpose The role entails acting as a single point of contact for all trade related (forex, cross border, domestic etc.) products for the assigned region/branches. The role bearer would be responsible for acquiring and driving the trade relationship and providing forex related services and support as an individual contributor or through the branch team contributing to the larger branch banking channel objectives. Roles & Responsibilities Drive product & marketing initiatives launched by central product team Service trade related queries & requirement of clients by liaising with operations/product/central team Responsible for income and foreign currency throughput target set for the trade forex products for the respective branches/business Manage the portfolio quality - digital activation, product penetration, average monthly balance, desired value Support team in achieving customer acquisition plan through joint and independent call with sales team Impart training to sales and relationship team as subject matter expert Cultivate relationships with individual and corporate customers Managing customer centric operations & ensuring customer satisfaction by achieving delivery & service quality norms Evaluate the growth strategy based on competitor analysis and feedback from different channels/customers Recommend process changes in order to improve service efficiency and quality across the branch network Regularly update stakeholders about Trade and Fx transactions Education Qualification Graduation: Bachelor’s in Engineering / Technology / Math’s / Commerce / Arts / Science / Biology / Business / Computers / Management Experience: 10 to 18 years of relevant experience Show more Show less

Job Requirements Job Title – Territory Manager Business Unit - Retail Banking Job Purpose The role bearer has the responsibility of sourcing loans from market using DSAs/DSTs and existing channel partners as well esblishing a quality portfolio. It entails managing a team, maintain strong relationships, foster co-operation and communicate effectively across different mediums. The role bearer has to make sure adherence to the policies and guidelines set. The execution of these tasks must be accomplished in such manner which is both sales supportive and risk averse contributing to the larger objectives of the bank Roles & Responsibilities Sourcing and managing channels from the market and acquiring business from them Ensuring quality portfolio by minimizing delinquency and rejection Extensive knowledge and understanding of retails assets, products, operations,and current market trends Identifying the changing market trends, channel development for acquiring business and provide high quality customer service Recommend improvements to processes and policies across the Retail Banking business to drive operational efficiencies and high quality customer service Education Graduate – Any Experience 2-5 years in sales in BFSI Industries Show more Show less

Job Requirements Job Requirements Role/ Job Title: Deputy Manager-Acquisition (Household) Function: Branch Banking Job Purpose The role entails direct customer interaction and is responsible for business acquisition of savings accounts for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to support Sales Manager in catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities Acquisition of NTB Savings account customers in the identified segment and reference generation from the specified catchment area Ensure acquisition of high quality savings accounts in terms of product mix, segments and constitution mix Proactive registration and activation of acquired customers to direct banking channels Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customer Assist and support the Sales Manager in catchment mapping and scoping exercise Provide regular feedback to SM / RM on opportunities and customer needs Ensure adherence to selling norms and SOPs defined by the organization Ensure strict compliance with internal guidelines and external regulations Ensure quality sourcing in line with the Bank's policy Education Qualifications Graduate - Any discipline Experience Minimum 1 year of Banking Sales Experience Industry – BFSI Show more Show less

Job Requirements Role/ Job Title: Territory Manager- Consumer Durable Loan Function/ Department : Sales Job Purpose The role entails scaling up the business for the Consumer Durable Loan lending for a designated area by delivering banking needs to the customers in the most cost efficient and technology effective manner. Role will closely collaborate with Retail team - Product Head, Operations, Sales, IT, Credit, BIU for same. This role encapsulates the responsibility of providing a seamless and fulfilling customer experience and ensuring IDFC First becomes the primary bank for all banking needs. Roles & Responsibilities Acquisition of Consumer Durable Loan customers in the identified segment and reference generation from the specified catchment area. Grow the AUM base for Consumer Durable Loan lending solutions and ensure that the overall revenue, cost, profitability and portfolio quality targets are met. Collaborate with the Product Head Consumer Durable Loan to ensure that the customers are offered the best in class solutions funding/multi funding requirements and key DST's are appropriately incentivized. Ensuring quality portfolio by minimizing delinquency and rejection. Extensive knowledge and understanding of retails assets, products and operations. Identifying the changing market trends, channel development for acquiring business and provide high quality customer service. Design a fulfilling customer journey leading to customer delight and making IDFC First their banking partner of choice. Ensure the successful adoption of internal compliances & regulatory framework across the business. Education Qualification Graduation: Bachelors in Technology / Maths / Commerce / Arts / Science / Biology / Business / Computers / Engineering / Management. Post-graduation : MBA, PGDM Experience : 2 years of relevant experience Show more Show less

Job Requirements Role/Job Title : Valuer-Gold Loan Function/ Department : Gold Loan Job Purpose The role entails conducting valuation and verification of gold ornaments with respect to weight, purity and detect frauds to mitigate the risk, Adhere the policy, process and other guidelines of the bank. Improve the existing process to overcome the probable risk. Roles & Responsibilities Gold loan valuation using standard methods. Perform all checks required to perform purity of the collateral with all means. Ensure case disbursed within stipulated Turn Around Time. Go to nearby branch for stock audit / Valuation. Monitor delinquent cases of branch. Take training session on gold loan valuation to the branch staff for general awareness. Doing the clear and honest deal with intact integrity, should not be involve in any kind indirect interest in the transaction. Helps branch in terms of Sourcing Current Account and Saving Account business. Conducting the customer reference checks with utmost sincerity and maturity. Taking responsibility of confidentiality of information gathered from clients, not to share any information with competition. Taking the responsibility of company policies- not to be shared the with anybody out of office in any form. Safeguard of company assets provided for serving job responsibilities. Educational Qualifications Graduation: Any Graduate Experience : 2 to 5 years of experience in gold valuation. Show more Show less

Job Requirements Job Title – Collection Manager Function – Collections Job Purpose The role bearer has the responsibility to plan, organize, direct and oversee the activities of the collections department. It also includes managing the agencies associated with the company in their assigned territory. The role bearer is responsible for the efficiency and optimization of retrieving EMI from the customers and ensuring adherence to all the guidelines laid out by the bank contributing to the larger organizational objectives of the bank Responsibilities Roles & Responsibilities: Responsible for managing and undertaking collections process for debts that have been assigned Regularly track the portfolio for specific buckets for the assigned area Track & control the delinquency of the area, Bucket-wise & DPD wise and focus on non-starters Responsible to allocate and achieve targets from agencies/ in house team Regularly follow up with the default customers Ensuring adherence to collection process and legal guidelines Tracing out absconded default customers and initiate recovery process Recommend for legal actions for non-recoverable cases and following up with the legal team for the closure of the cases Maintain data for administrative work related to collection such as updating delinquent account history, providing and maintaining MIS report, reviewing of collection feedback on daily, weekly & monthly basis Educational Qualifications Graduate – Any Post Graduate – Any Experience: Minimum of 3 or more years of experience in collections. Show more Show less

Job Requirements Role/Job Title : Sales Manager - Gold Loan Function/ Department : Gold Loan Job Purpose The role entails the responsibility of generating Gold loan business through different channels. It includes administering and training a team of DSTs to expand Gold loan business in that locality/branch. Roles & Responsibilities Ensuring Monthly Sales targets are meet with acquisition in NTB (New to Bank) and ETB (Existing to Bank) customers. Existing liability customers are pitched for Gold loans. Ensure month on month growth in EOP (Execution only platform) Assets for Gold loan business/per branch. Fee Income should be Minimum 1% of total disbursals. Customer Follow ups to be done at regular intervals for timely renewal of cases so as to ensure Minimum renewal pending cases. Co-ordination with valuers to be done time to time basis. Ensure most of the customers are aligned to pay valuation charges as per product norms. Ensuring healthy collections with Nil First Equally Monthly Installment /FPD and minimizing fresh flow in Bucket X. PSL(Priority sector lending) Tagging and should be aware about PSL norms. Helping branch liability team in Audits and ensuring proper communications to customer before any packet Opening. Conduct Marketing activities in the local market for generating NTB gold loan customers. Willingness to work extensively in the field and travel across the region on short notice. Carrying out ad-hoc activities as per the requirement of the department. Educational Qualifications Graduation: Any Graduate Experience: 0 to 2 years of experience in Gold loan sales. Show more Show less

Job Requirements Role/ Job Title: Territory Manager- Consumer Durable Loan Function/ Department : Sales Job Purpose The role entails scaling up the business for the Consumer Durable Loan lending for a designated area by delivering banking needs to the customers in the most cost efficient and technology effective manner. Role will closely collaborate with Retail team - Product Head, Operations, Sales, IT, Credit, BIU for same. This role encapsulates the responsibility of providing a seamless and fulfilling customer experience and ensuring IDFC First becomes the primary bank for all banking needs. Roles & Responsibilities Acquisition of Consumer Durable Loan customers in the identified segment and reference generation from the specified catchment area. Grow the AUM base for Consumer Durable Loan lending solutions and ensure that the overall revenue, cost, profitability and portfolio quality targets are met. Collaborate with the Product Head Consumer Durable Loan to ensure that the customers are offered the best in class solutions funding/multi funding requirements and key DST's are appropriately incentivized. Ensuring quality portfolio by minimizing delinquency and rejection. Extensive knowledge and understanding of retails assets, products and operations. Identifying the changing market trends, channel development for acquiring business and provide high quality customer service. Design a fulfilling customer journey leading to customer delight and making IDFC First their banking partner of choice. Ensure the successful adoption of internal compliances & regulatory framework across the business. Education Qualification Graduation: Any graduate Experience : 2-5 years of relevant experience Show more Show less

Job Requirements Role/Job Title : Sales Manager - Gold Loan Function/ Department : Gold Loan Job Purpose The role entails the responsibility of generating Gold loan business through different channels. It includes administering and training a team of DSTs to expand Gold loan business in that locality/branch. Roles & Responsibilities Ensuring Monthly Sales targets are meet with acquisition in NTB (New to Bank) and ETB (Existing to Bank) customers. Existing liability customers are pitched for Gold loans. Ensure month on month growth in EOP (Execution only platform) Assets for Gold loan business/per branch. Fee Income should be Minimum 1% of total disbursals. Customer Follow ups to be done at regular intervals for timely renewal of cases so as to ensure Minimum renewal pending cases. Co-ordination with valuers to be done time to time basis. Ensure most of the customers are aligned to pay valuation charges as per product norms. Ensuring healthy collections with Nil First Equally Monthly Installment /FPD and minimizing fresh flow in Bucket X. PSL(Priority sector lending) Tagging and should be aware about PSL norms. Helping branch liability team in Audits and ensuring proper communications to customer before any packet Opening. Conduct Marketing activities in the local market for generating NTB gold loan customers. Willingness to work extensively in the field and travel across the region on short notice. Carrying out ad-hoc activities as per the requirement of the department. Educational Qualifications Graduation: Any Graduate Experience: 0 to 2 years of experience in Gold loan sales. Show more Show less

Job Requirements Job Description: Branch Manager at IDFC FIRST Bank Company Overview IDFC FIRST Bank is a leading private sector bank in India, committed to providing innovative and customer-centric financial solutions. With a focus on inclusive growth and digital transformation, we are looking for a dynamic and experienced Branch Manager to join our team at our Baddi, Himachal Pradesh branch. Job Title: Branch Manager Job Type: Full-Time Job Category: Retail Banking Department: Retail Banking > Branch Banking > Branch Location: Baddi, Himachal Pradesh, India Additional Parameters Minimum 5 years of experience in retail banking, with at least 2 years in a managerial role Strong knowledge of banking products and services Excellent communication and interpersonal skills Ability to lead and motivate a team Proven track record of achieving sales targets and driving business growth Sound understanding of banking regulations and compliance Proficient in MS Office and banking software Willingness to work flexible hours, including weekends and holidays Key Responsibilities Manage the overall operations of the branch, including customer service, sales, and administration Develop and implement strategies to achieve branch targets and increase profitability Lead and motivate a team of banking professionals to deliver exceptional customer service and achieve sales goals Build and maintain relationships with existing and potential customers to promote the bank's products and services Monitor and ensure compliance with banking regulations and internal policies Conduct regular performance evaluations and provide training and development opportunities for team members Prepare and submit reports on branch performance, including sales, customer satisfaction, and operational efficiency Collaborate with other departments and senior management to drive business growth and achieve organizational goals Stay updated on industry trends and market conditions to identify opportunities for business expansion and improvement Qualifications Bachelor's degree in Business Administration, Finance, or a related field Minimum 5 years of experience in retail banking, with at least 2 years in a managerial role Proven track record of achieving sales targets and driving business growth Strong leadership, communication, and interpersonal skills Sound knowledge of banking products and services Ability to work under pressure and meet tight deadlines Excellent problem-solving and decision-making abilities Willingness to travel for business purposes, if required We offer a competitive salary and benefits package, along with opportunities for career growth and development. If you are a driven and results-oriented individual with a passion for banking, we would love to hear from you. Apply now to join our team at IDFC FIRST Bank as a Branch Manager. Show more Show less

Job Requirements Role/ Job Title: Deputy Manager-Acquisition (Household) Function/ Department: Branch Banking Job Purpose Role entails acquiring new customers for the bank's savings accounts. The role involves identifying potential customers, contacting them through various channels, explaining the benefits and features of the savings products, and closing the sales. Also to ensures that the customers are satisfied with the bank's services and maintains a long-term relationship with them. Roles & Responsibilities Acquisition of savings account in the identified segment and reference generation from the specified catchment area Ensuring high quality of customer acquisition in terms of constitution, product and segment mix On-boarding and activating customers on digital platforms Assist Senior Sales Manager in catchment mapping and branch scoping exercises Provide regular feedbacks to Senior Sales Manager and Branch Manager on customer requirements and potential opportunities Ensuring adherence to sales compliance and SOPs defined by the organization Quality sourcing and ensuring strict compliance on internal and external guidelines and regulations Regularly conducting activities in the catchment to acquire good quality, HNI customers and build a strong visibilty for IDFC First Bank Working on key central Initiatives and seeking regular referrals from existing customers Collaborating with other team members and support functions to provide products and service offerings to customers Education Qualification Graduation: Any Graduation Post-graduation: Any Post-graduation Experience: 0 to 2 years of relevant experience Show more Show less

Job Requirements Job Requirements Role/Job Title: Relationship Manager-Gold Loan Business: Rural Banking Roles & Responsibilities Build the Gold loan Asset book to ensure scale and quality in the branch. Maintain pristine portfolio quality across all buckets Ensure Gold loan canvassers productivity of Rs 10 Lakhs Secondary Responsibilities Identification of Gold loan Canvassers. Marketing activities across branch catchments. Key Success Metrics Portfolio Growth, Portfolio Quality Marketing Activities to promote gold loans. Education Qualifications Graduation: BA / BCom / BSc / BBA / BCA / BE / BTech or any other graduate. Experience: 1-5 years of relevant experience. Show more Show less

Job Requirements Role/Job Title: Associate Relationship Manager-Micro Enterprise Loan Function/Department: Rural Banking Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in identifying Business owners / entrepreneurs in the defined catchment and assessing their business loan needs. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Primary Responsibilities Manage zoning activity to map household needs in villages and areas allocated. Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets. Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements. Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer. Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship. Nudge behavioral changes in customers to drive them towards online banking. Maintain high collections efficiency through discipline and drive. Monitor preparation of accurate documentation of loans and saving account. Coordinate with operations officer to ensure timely and accurate data entry. Secondary Responsibilities Ensure compliance as per the bank requirements. Conduct field audits and customer verifications to ensure high quality of accounts. Gather latest Market intelligence and track and benchmark against best practices in competitor banks. Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Education Qualification Graduation: Any Graduate. Experience: 0 to 2 years of relevant branch banking experience. Show more Show less

Job Requirements Job Description: Associate Manager-Acquisition (Household) at IDFC FIRST Bank Company Overview IDFC FIRST Bank is a leading private sector bank in India, committed to providing innovative and customer-centric financial solutions. With a strong focus on technology and customer service, we aim to be the preferred banking partner for individuals and businesses alike. Job Title: Associate Manager-Acquisition (Household) Job Type: Full-Time Job Category: Sales & Relationship Management- Retail Banking Department: Retail Banking > Branch Banking > Branch Location: Goa, India Additional Parameters Minimum 2 years of experience in sales and relationship management in the banking or financial services industry Knowledge of retail banking products and services Excellent communication and interpersonal skills Ability to work in a fast-paced and target-driven environment Willingness to travel within the assigned territory Job Summary We are looking for a dynamic and result-oriented Associate Manager-Acquisition (Household) to join our Retail Banking team at our Goa branch. The ideal candidate will be responsible for acquiring new customers and building strong relationships with existing customers to achieve business targets. Key Responsibilities Identify potential customers and generate leads through various channels such as referrals, cold calling, and networking Conduct sales meetings with potential customers to understand their financial needs and offer suitable banking solutions Cross-sell and upsell retail banking products and services to existing customers to increase their engagement and loyalty Build and maintain strong relationships with customers to ensure their long-term satisfaction and retention Achieve individual and team targets for new customer acquisition and revenue generation Stay updated with market trends and competition to identify new business opportunities and improve sales strategies Collaborate with other departments and teams to provide a seamless and efficient customer experience Adhere to all regulatory and compliance guidelines while carrying out sales activities Qualifications Bachelor's degree in Business Administration, Finance, or a related field Minimum 2 years of experience in sales and relationship management in the banking or financial services industry Proven track record of meeting and exceeding sales targets Knowledge of retail banking products and services Excellent communication and interpersonal skills Strong negotiation and persuasion skills Ability to work in a fast-paced and target-driven environment Proficiency in MS Office and CRM software Willingness to travel within the assigned territory We Offer Competitive salary and performance-based incentives Comprehensive training and development programs to enhance your skills and knowledge Opportunities for career growth and advancement within the organization A supportive and inclusive work culture that values diversity and teamwork Attractive employee benefits such as health insurance, retirement plans, and employee discounts Join our team and be a part of a dynamic and growing organization that is dedicated to making a positive impact on the lives of our customers. Apply now and take the first step towards a rewarding career at IDFC FIRST Bank. Show more Show less

Job Requirements Role/ Job Title: Deputy/Associate Manager-Acquisition (Household) Function/ Department: Branch Banking Job Purpose The role entails direct customer interaction and is responsible for business acquisition of savings accounts for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to support Sales Manager in catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities Ensure acquisition of high-quality savings accounts in terms of product mix, segments and constitution mix. Acquisition of NTB Savings account customers in the identified segment and reference generation from the specified catchment area. Proactive registration and activation of acquired customers to direct banking channels. Meet and exceed the defined targets of new customer acquisitions month on month by analyzing transaction banking needs of the customer. Assist and support the Sales Manager in catchment mapping and scoping exercise. Provide regular feedback to SM / RM on opportunities and customer needs Ensure strict compliance with internal guidelines and external regulations Ensure quality sourcing in line with the Bank's policy Education Qualification Graduation: Any Graduation. Experience: 1 to 4 years of relevant experience. Show more Show less

Job Requirements Role/ Job Title: Associate Manager-Acquisition (Household) Function/ Department: Branch Banking Job Purpose Role entails acquiring new customers for the bank's savings accounts. The role involves identifying potential customers, contacting them through various channels, explaining the benefits and features of the savings products, and closing the sales. Also to ensures that the customers are satisfied with the bank's services and maintains a long-term relationship with them. Roles & Responsibilities Acquisition of savings account in the identified segment and reference generation from the specified catchment area Ensuring high quality of customer acquisition in terms of constitution, product and segment mix On-boarding and activating customers on digital platforms Assist Senior Sales Manager in catchment mapping and branch scoping exercises Provide regular feedbacks to Senior Sales Manager and Branch Manager on customer requirements and potential opportunities Ensuring adherence to sales compliance and SOPs defined by the organization Quality sourcing and ensuring strict compliance on internal and external guidelines and regulations Regularly conducting activities in the catchment to acquire good quality, HNI customers and build a strong visibilty for IDFC First Bank Working on key central Initiatives and seeking regular referrals from existing customers Collaborating with other team members and support functions to provide products and service offerings to customers Education Qualification Graduation: Bachelor’s in Engineering / Technology / Math’s / Commerce / Arts / Science / Biology / Business / Computers / Management Experience: 0 to 2 years of relevant experience Show more Show less

Job Requirements Job Requirements Role/Job Title: Relationship Manager-Gold Loan Business: Rural Banking Roles & Responsibilities Build the Gold loan Asset book to ensure scale and quality in the branch. Maintain pristine portfolio quality across all buckets Ensure Gold loan canvassers productivity of Rs 10 Lakhs Secondary Responsibilities Identification of Gold loan Canvassers. Marketing activities across branch catchments. Key Success Metrics Portfolio Growth, Portfolio Quality Marketing Activities to promote gold loans. Education Qualifications Graduation: BA / BCom / BSc / BBA / BCA / BE / BTech or any other graduate. Experience: 1-5 years of relevant experience. Show more Show less

Job Requirements Role/ Job Title: Teller Function/ Department: Branch Banking Job Purpose The role entails providing best in-class customer service to become their banking partner of choice through efficient and cost effective customer engagement. The role bearer would be responsible for client engagement, customer service, operations, liability build up, cross sales at the designated branch and ensure regulatory requirements Roles & Responsibilities Daily customer engagement on assigned customer portfolio for CA/SA/TD build up, Asset & Wealth cross sell Assessing customer propensity and ensuring higher product penetration per relationship Manage a team of API engineers, providing guidance, support and fostering a collaborative environment. Responsible for creating a customer-focused approach for quick resolution of all queries and complaints. Ensuring adherence to banking regulation & policies pertaining to Anti Money Laundering (AML), Know Your Customer (KYC), Data & Information security etc. Assist in closure of all observations in audit report Client relationship management and customer services related to retail banking operations Supervise all cash and non-cash transactions like DD/MC, fund transfer etc. Review branch reports like end of day (EOD), cash position report, instruments issued etc. Education Qualification Graduation: Any Graduation Experience: 1-3 years of relevant experience. Show more Show less

Job Requirements Job Description Job Title – Associate Relationship Officer Place of work -Karnataka/Chhattisgarh/Odisha/Rajasthan/Gujarat/Madhya Pradesh/Andhra Pradesh Business Unit – Retail Banking-Rural Banking Function - Rural Sales Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in identifying Business owners / entrepreneurs in the defined catchment and assessing their business loan needs. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Responsibilities Roles & Responsibilities: Manage zoning activity to map household needs in villages and areas allocated Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship Nudge behavioral changes in customers to drive them towards online banking Maintain high collections efficiency through discipline and drive Monitor preparation of accurate documentation of loans and saving account. Coordinate with operations officer to ensure timely and accurate data entry Ensure compliance as per the bank requirements Conduct field audits and customer verifications to ensure high quality of accounts '-Maintain knowledge on all bank products, credit standards, services and trends and provide efficient customer services. Recommend process changes in order to improve service efficiency and quality across the branch network Provide support for implementation of livelihood advancement and community development initiatives. Educational Qualifications 12th –Any Graduation-Any Post Graduation-Optional Experience 0-1 years of relevant branch banking experience, fresher’s can apply. Show more Show less