Job
Description
Provides skilled technical support/delivery capability, with minimal supervision, for the current and future design, testing, delivery, support, and maintenance of production services in the technical operations environment. - Provides technical and procedural consistency within a team focused on the implementation, service delivery and support of products, systems networks. In this opportunity as an IAM Engineer , you will: Manage , install, and troubleshoot Microsoft Windows Active Directory, DNS, and services on Windows 2012/2016 platforms. Install and configure Active Directory Domain Services for object management including users, groups, and network resources. Create and manage Organizational Units (OUs), Group Policy Objects (GPOs), and Group Policy Containers (GPCs). Utilize DCPROMO processes and configure AD Sites, OU structures, Site Links, DNS, DHCP, WINS, Global Catalog servers, and Directory Services. Troubleshoot application functionality errors in an Application Isolation Environment (AIE). Monitor Windows Server performance and implement proactive measures to prevent impacts. Develop automation tools, scripts, and processes for Windows systems administration and performance monitoring. Perform vulnerability mitigation and patch management. Coordinate with service providers, vendors, and internal teams for issue resolution. Provide on-call support during off-duty hours on a scheduled/rotating basis. Implement and monitor domain-level security policies and review rights and privileges. Collaborate on Windows infrastructure needs, maintenance, optimization, and documentation. Follow and apply configuration and security standards within a Change Management process. Ensure system improvements and changes are implemented accurately and monitor their effects About You: 3+ years of IT or IT Security experience with Windows 2012/2016 server environments. Strong working knowledge of ITIL Incident, Problem, and Change Management disciplines. 2+ years of experience with server technology capabilities and products. Experience in developing automation and scripts. Expertise in Active Directory design and support, including LDAP service, GPOs, and AD Schema. Strong hands-on administration experience with Windows server technologies. Experience with security configurations and working with Security Service teams. Ability to analyze system issues, determine root causes, and implement solutions. #LI-HS1 What s in it For You Hybrid Work Model: we've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial we'llbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
