Icertis CLM Administrator

Requirements

• 6 to 8 years of relevant experience, including at least 3 to 5 years in Icertis CLM implementation or administration

• Deep knowledge of CLM best practices and contract lifecycle processes

• Hands on experience configuring Icertis: workflows, templates, clause libraries, conditions

• Understanding of Salesforce configurations and integration with CLM systems

• Familiarity with buy side and sell side contract processes and legal contracting workflows

• Ability to investigate and resolve technical issues, coordinate across teams and vendors

• Strong communication skills and stakeholder management

• Experience with SDLC: requirement gathering, testing, training, change management

• Icertis certification (Administrator or Practitioner) is preferred

• Exposure to other CLM tools (e.g. Apttus, Conga, DocuSign CLM) is a plus

• Bachelor’s degree in Law, Business, Technology, or related field

Responsibilities

• Administer and configure daily operations in the Icertis CLM platform

• Collaborate with Sales, Procurement, Legal teams to gather requirements, propose enhancements, and support processes

• Manage configuration of templates, clause sets, workflows, and approvals

• Oversee and troubleshoot integrations between Icertis and Salesforce

• Coordinate with Icertis consultants, vendor teams, internal developers for issue resolution and feature delivery

• Support UAT, change management, training for new releases

• Maintain and update documentation for configurations, workflows, integrations

• Provide guidance and training to internal users on CLM functionality

• Contribute to continuous improvement, automation ideas, process optimization

Job Details

Location: Remote, India

Type: 1 year contract

Interview process

• Screening / HR round

• Technical round (CLM / integration)

• Manager round

• Final / stakeholder round